Total waste of time. I feel tricked into signing up for a free account. Advise you to use another. You'll see a set of info you'd like and be told you need an account to view and are given the op... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Pesima compañía, no solo cobran millonadas al año (Casi $2000) por infromación que encuentras gratis en Internet e incluso la IA puede sintetizar, sino que además el login es demasiado lento. Inte... Toon meer
Bedrijf heeft geantwoord
Für mich stellt sich die Frage, wer überpruft die Statisken der Statista GmbH? Manchmal hat man das Gefühl, manche Statistischen Ergebnisse wurde gesponsert. Wer sind die angeblichen 22.000 Qu... Toon meer
Bedrijf heeft geantwoord
Dank Statiska spare ich mir super viel Zeit bei meine Researches und schaffe diese in kürzester Zeit. Nicht nur wichtige Daten, die ich zur Untermauerung von Argumenten für Pitchdeckt benötige, sonder... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The data powerhouse was founded in Germany in 2007 and has about 1,000 employees at twelve office locations on four continents. Statista is a leading business intelligence portal which conducts international market and consumer studies as well as surveys and provides data on 80,000 topics from 170 different industries. The business model "data as a service" is unique with no direct competitors in the market.
Contactgegevens
Johannes-Brahms-Platz 1, 20355, Hamburg, Duitsland
- +49 (0)40 284841-0
- eu.support@statista.com
- statista.com
1,8
Slecht
302 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Unable to Login
Suave responsive and eventually solved the login problem
19 juli 2023
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for your feedback - I'm glad I was able to assist you with access to the platform.
Our aim is to provide the very best service and we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Statista
Width of data on one single platform
Width of data on one single platform, well presented and easy to download
8 juli 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Sheran,
Thank you for taking the time to leave such a positive review!
We're glad to hear about your positive experience with Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service and we are always looking for ways to improve.
If you have any questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Statista
Ich wurde vom Statista Kundenservice…
Ich wurde vom Statista Kundenservice äußerst höflich und zuvorkommend betreut, um mein Anliegen zu lösen. Insgesamt war das Unternehmen sehr entgegenkommend, nachdem ich irrtümlich als Studentin einen Account angelegt hatte und mir eine Kulanzlösung angeboten wurde.
4 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hallo Frau Steinwender,
vielen Dank für Ihr Feedback und dass Sie Ihre positive Erfahrung bei uns geteilt haben.
Es ist stets unser Ziel, unseren Nutzern den bestmöglichen Service und kundenorientierte Lösungen anzubieten.
Bei weiteren Fragen kontaktieren Sie uns gerne wieder.
Viele Grüße von Statista
Gute Lösungen und eine Partnerschaft…
Gute Lösungen und eine Partnerschaft auf Augenhöhe
26 juni 2023
Review zonder uitnodiging
Antwoord van Statista
Hallo Herr Muck,
vielen Dank für Ihre positive Einschätzung und Bewertung.
Bei weiteren Fragen kontaktieren Sie uns gerne wieder.
Viele Grüße von Statista
Be Careful - Unfair Business Practices.
Like other recent reviewers, I have had a terrible experience with them. I signed up for a 12-month subscription in May 2022 and used it a little as the data on my plan was average. Come May 2023, they provided no reminder of the auto-renewal and issued me an Invoice. When I stated that I did not want another annual subscription, they hit me with the six weeks cancellation clause. I even offered to be released from the yearly subscription onto a monthly one and pay for three months. Their customer service team in Germany said they could not reduce or cancel the invoice.
I have multiple digital subscriptions, each with a renewal reminder in time to decide if you want to continue or not. They could even have seen that I had not logged in for a long time and chosen to do what I would expect from any business. Auto-renewal clauses are legal in the EU, but there must be some ethical business process that they have to follow. I am now seeking advice on this.
1 juni 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Mohit,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Before, during, and after the process of signing up to the Starter Account, you were provided with the opportunity to view our terms and conditions, as well as the product description which clarifies our renewal and cancellation policies (Upon subscribing, a copy of the T&Cs and product description were sent attached to your purchase confirmation).
Due to the digital nature of our products and the immediate access to our content by subscription, we cannot offer refunds after a product has been purchased or downloaded.
We apologise for the inconvenience caused. If you would like to discuss this further, please contact us at account-management@statista.com.
Best regards,
Statista
I signed up for a 12 months…
I signed up for a 12 months subscription and really wasn't impressed. The data is fine but then they provide no reminders on annual renewal but require a six week cancellation process in writing and then try to charge you renewal and just send an invoice and charge the card. The email they send is laughable as they clearly expect you to complain as it says "just to let you know you would have been required to provide six months notice in order to cancel"...disagrace
16 juni 2023
Review zonder uitnodiging
Antwoord van Statista
Hi John,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
As per the terms and conditions agreed to when signing up to Statista, unless cancelled 6 weeks prior to the end of the subscription term, the subscription will automatically be renewed for an additional 12 months.
Our cancellation policy can also be found in the FAQs on our website under 'How long are the account subscriptions valid?' - https://www.statista.com/help/#faq52a6f3e429f8d06e6a00000d
We apologise for the inconvenience caused. If you would like to discuss this further, please contact us at account-management@statista.com.
Best regards,
Your Statista Team
Fraud warning!!
Fraud warning!!!
This company is a scam do not respond or use.
We have made representation to action fraud and the police however they are a trading entity so also via the financial ombudsman and we are now making a small money claim against them to cover any legal costs incurred fighting their aggressive attempt to extract funds from businesses.
16 juni 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Woody,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
We apologise for the inconvenience caused. If you would like to discuss this further or require any assistance in searching for relevant data, please contact us at account-management@statista.com.
Best regards,
Statista
Great insights even with a base…
Great insights even with a base subscription!
Worth it.
16 juni 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Francesco,
Thank you for your wonderful feedback! We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
The company deceives clients into…
The company deceives clients into believing that they are delivering quality reports. In fact, the reports are worthless. We would never buy anything from this company again and if it was worth it, we would sue them. Our company purchased a report for 500.- €. We could not at all use it. Although we confronted the company with our problem, they turned us away. the money is more important than the good reputation and satisfied customers. The below response to this comment is ridiculous, as there was no willingness to address our problem.
14 juni 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Andre,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with one of our reports.
We always strive to produce reports to the highest quality - if there has been an issue with the data contained in a report we would be more than happy to investigate further. If you would like to discuss this further or require any assistance in searching for relevant data, please contact us at account-management@statista.com.
Best regards,
Your Statista Team
This company is an absolute credit card…
This company is an absolute credit card fraud scam. I signed up for a report for $4.95 on their home page. And they charged me $588 instead.
Absolutely unethical. They also do not answer their phone support line.
I've been on hold for an hour waiting for their "support" system to answer. Nothing. Hopefully, American Express will just resolve this. But what an absolute unethical POS this company is.
EDT: Oh you have time to respond in Trustpilot, but zero time to pick up a call to your “support” line. Unequivocally unethical. And no it was not spelled out anywhere that you would charge me $588 for an i to offered at 4.95. Just stop.
1 juni 2023
Review zonder uitnodiging
Antwoord van Statista
Hi David,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Please be aware that we do not offer any accounts or reports for $4.95. It seems that you signed up to our Starter account - prior to purchase and throughout the Starter Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription.
We apologise for the inconvenience caused. If you would like to discuss this further or require any assistance in searching for relevant data, please contact us at account-management@statista.com.
Best regards,
Statista Team
The data available is not so old
The data available is not so old, its recent, at least 2022. the statistics are good. I would like to have more central america data
25 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Juan,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve, and will certainly investigate additional data for central america.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Good website for research
Good website that collates information that you need, with concise sources
19 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Nick,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Fraudulent service
Fraudulent service. Signed up for monthly subscription. Didn't get any helpful use from reports so I submitted a cancellation. 4 months later I see that I am still being charged. When you click cancel, it says a cancellation is requested, but clearly it did not actually cancel. I have called my bank to submit the fraudulent transactions. Everyone should STAY AWAY from this platform.
17 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Nathan,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Prior to purchase and throughout the Starter Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription.
Please kindly note that the Statista products are for business-to-business use, and we ask our clients to confirm that they are ordering the product for company or business use prior to submitting the payment details.
We apologise for the inconvenience caused. If you would like to discuss this further or require any assistance in searching for relevant data, please contact us at account-management@statista.com.
Best regards,
Your Statista Team
Disappointing
Why one day I can access data that is free, and the another day it says that is premium when yesterday was not premium? SCAMMERS, you just want to force people to buy statistics that are at a crazy price.
Disappointing
14 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Dear An, thank you very much for for your open words. Please feel free to contact us on eu.support@statista.com including a link to the statistics you were looking at. We are sure that there is an explanation or a solution.
Your Statista support team
Pratiques commerciales d'un autre âge…
Pratiques commerciales d'un autre âge et plus que limites : ils présentent un prix par mois mais facturent directement pour un abonnement de 12 mois avec renouvellement automatique et ne préviennent pas 15 jours avant le renouvellement...
Contenu médiocre.
On ne m'y reprendra pas.
10 mei 2023
Review zonder uitnodiging
Just bad
Just bad. Found a statistic that might be useful to my research but your site requires me to enter an email to see the source.
7 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Ethan,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
We're sorry to hear that you're dissatisfied with the limitations of using the platform without registering for a free account.
We apologise for the inconvenience caused. If you would like to discuss your case further, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Best tool to have
Statista is a great source of information. Must to have in today's time.
3 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Powerfull data e info repository.
1 mei 2023
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
The Statista team are helpful
The Statista team are helpful, caring and methodical.
29 april 2023
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Thank you for taking the time to leave us this review - we always appreciate receiving feedback that we can reflect on, and then apply to our practices. We're glad that we have been able to help you with your queries.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Statista is the Go-To site for Data on Human Issues
No other data site provides the level and depth of statistical data and data analysis as Statista.
19 april 2023
Review zonder uitnodiging
Antwoord van Statista
Hi Joseph,
Thank you for taking the time to leave this very positive feedback, we're thrilled to hear that you have had such a positive experience with the Statista platform and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
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