Total waste of time. I feel tricked into signing up for a free account. Advise you to use another. You'll see a set of info you'd like and be told you need an account to view and are given the op... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Pesima compañía, no solo cobran millonadas al año (Casi $2000) por infromación que encuentras gratis en Internet e incluso la IA puede sintetizar, sino que además el login es demasiado lento. Inte... Toon meer
Bedrijf heeft geantwoord
Für mich stellt sich die Frage, wer überpruft die Statisken der Statista GmbH? Manchmal hat man das Gefühl, manche Statistischen Ergebnisse wurde gesponsert. Wer sind die angeblichen 22.000 Qu... Toon meer
Bedrijf heeft geantwoord
Dank Statiska spare ich mir super viel Zeit bei meine Researches und schaffe diese in kürzester Zeit. Nicht nur wichtige Daten, die ich zur Untermauerung von Argumenten für Pitchdeckt benötige, sonder... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The data powerhouse was founded in Germany in 2007 and has about 1,000 employees at twelve office locations on four continents. Statista is a leading business intelligence portal which conducts international market and consumer studies as well as surveys and provides data on 80,000 topics from 170 different industries. The business model "data as a service" is unique with no direct competitors in the market.
Contactgegevens
Johannes-Brahms-Platz 1, 20355, Hamburg, Duitsland
- +49 (0)40 284841-0
- eu.support@statista.com
- statista.com
1,8
Slecht
302 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
If you have money to burn...
Like others, we didn't understand fully the message that the billing is for the whole year at once. They quote a number per month which is redundant as you can't pay by month. As much as they say it is well communicated, they have a duty of care to ensure purchasers know the terms of their purchase. The statistics available are not good enough to warrant this price and terms of the contract. Customer service is very "computer says "no"". Wouldn't recommend.
5 december 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Emily,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Prior to purchase and throughout the Single Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription.
We apologise for the inconvenience caused. If you would like to discuss your case further, please contact us at account-management@statista.com.
Kind regards,
Your Statista Team.
Horrendous experience! Scammed by this site
I was charged for a year rather than a month, I don't have access to data I saw when in free mode u less I update to premium which I do not want to do. Called the customer service severally but got no answer. I want a refund as the site isn't useful for me if I don't upgrade to premium and I also want to take my card details off to prevent further direct debits in future but I have not been able to. I am really stressed and in a financial fix as a result of the craftiness of this site and the huge debit I got. Not a pleasant experience at all.
28 november 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Yejide,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Prior to purchase and throughout the Single Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription.
Due to the digital nature of our products, we generally cannot offer you a refund. Our account comparison page (https://www.statista.com/accounts/pa#accountOverview__table) allows customers to compare solutions and view a detailed breakdown of what is included in our different account types prior to purchase.
We apologise for the inconvenience caused. If you would like to discuss this further or require any assistance in searching for relevant data, please contact us at account-management@statista.com.
Best regards,
Your Statista Team
J'ai tjrs eu envie de prendre un compte…
J'ai tjrs eu envie de prendre un compte statista. J'ai fantasmé pendant des années le bénéfice qui en découlerait. Grossière erreur. L'offre pro indiv n'a pas où peu d'intérêt. Je rejoins les commentaires du dessous : embarquer les clients sur un abo d'un an, ça donne vraiment l'impression d'être pris pour un dindon.
Autrement dit : ne prenez pas de compte indiv vous le regretterez.
29 november 2022
Review zonder uitnodiging
Useless, no add value and to expensive
They say monthly and you pay one year ahead and no way to get a refund… the starter plan is a useless value.
24 november 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Jacob,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Prior to purchase and throughout the Single Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription.
Due to the digital nature of our products, we cannot offer you a refund. Our account comparison page (https://www.statista.com/accounts/pa#accountOverview__table) allows customers to compare solutions and view a detailed breakdown of what is included in our different account types prior to purchase.
We apologise for the inconvenience caused. If you would like to discuss this further or require any assistance in searching for relevant data, please contact us at account-management@statista.com.
Best regards,
Your Statista Team
This is scam why would you not allow…
This is scam why would you not allow cancelation after a day of using your not so helpful site. Why would you charge 1 whole year of subscription?! Your site isn't even helpful as all the information are confidential unless otherwise we upgrade the subscription to a very hefty fee? Disgusting!
21 november 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Alice,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Prior to purchase and throughout the Single Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription.
Due to the digital nature of our products, we cannot offer you a refund.
Our account comparison page (https://www.statista.com/accounts/pa#accountOverview__table) allows customers to compare solutions and view a detailed breakdown of what is included in our different account types prior to purchase.
We apologise for the inconvenience caused. If you would like to discuss your case further, please contact us at account-management@statista.com.
Best regards,
Your Statista Team
This is really not a good source for info.
When searching in the free version, it showed us results that we thought might be interesting. When we paid, we discovered the reports mentioned were just not there. We contacted the customer service, they looked together with us, they had to admit it didn't exist. In the search, we download 2 "premium reports", which turned out to be 2 one pagers with 1 graph on them.
We requested a refund after half an hour of searching, but we didn't get it. There was a proposal for a bit of discount but we don't want the service. So we ended up paying but never using it.
This is really one of the worst customer AND product experiences ever. Defo not worth the try, you'll be scammed.
23 november 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Carl,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
If your account was used to view premium statistics, we cannot refund your account. Our company is also partners with other data providers and when our customers view their information, we also have to pay for this viewing.
We have spoken internally and it seems like we tried to come to an agreement, however, we never heard back from you. If you would like to discuss your case further, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
I have just now completed my book manuscript
I have just now completed the manuscript of a book, "Global Meets Digital", which has dozens of data sources citing Statista. Statista is the best source for data on all kinds of business and industry issues.
11 november 2022
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Das Team war sehr zuvorkommend!
Das Team war sehr zuvorkommend und hilfsbereit! Meine Anfrage wurde rasch beantwortet. Vielen Dank an das Team für die Unterstützung!
3 november 2022
Review zonder uitnodiging
Antwoord van Statista
Liebe Frau Krösswang,
wir möchten uns für Ihr positives Feedback bedanken.
Wir freuen uns sehr darüber, dass Sie mit unserem Service zufrieden sind.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
I asked and searched everywhere, Statista found it
I asked and searched everywhere. Statista came back with the best data available and the proof sources and so sorted my needs out in less than a day. Thanks
26 oktober 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Matthew,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
If you have any questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
borderline fraud
these guys are literally cancerous in so many ways. When i subscribed and upgraded form my free account for close to a thousand euro a year, I realized that still 100 out of 100 of my requests were still behind a "PRO PLUS Premium" paywall that was another couple of hundred euros A MONTH! when i reached out they said I couldnt cancel or ask for a refund even though I provably never downloaded or accessed anything of value off their site, as there was nothing. the customer support and key account guys are basically snakesoil sales men, toxic as hell.
Stay away from this site - its a fraudulent clickbait company basically operating on shady locked-in-practices. its 2022 and we still got such weak business minds operating - sad.
1 oktober 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Fred's,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
If your account was used to view premium statistics, we cannot refund your account. Our company is also partners with other data providers and when our customers view their information, we also have to pay for this viewing.
Our Refund Policy (https://www.statista.com/imprint/#refund) states that your account needs to be unused in order to qualify for a refund and you would have had to agree to this prior to submitting your payment details.
Our account comparison page (https://www.statista.com/accounts/pa#accountOverview__table) allows customers to compare solutions and view a detailed breakdown of what is included in our different account types prior to purchase.
We apologise for the inconvenience caused. If you would like to discuss your case further, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Schnelle und verständliche Rückmeldung…
Schnelle und verständliche Rückmeldung bezüglich der Einwilligung zur Verwendung einer Grafik
3 oktober 2022
Review zonder uitnodiging
Antwoord van Statista
Liebe Frau Krämer,
vielen dank für Ihr positives Feedback.
Wir freuen uns sehr darüber, dass Sie mit unserem Service zufrieden sind.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
Schnell,ausführlich und freundlich!
30 september 2022
Review zonder uitnodiging
Antwoord van Statista
Lieber Herr Glazov,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu hinterlassen.
Wir freuen uns sehr darüber, dass wir Sie durch unsere Plattform bei Ihrer Tätigkeit unterstützen können und wünschen Ihnen weiterhin viel Freude bei der Datenrecherche.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
Bate and switch
On 9/20/2022 at 8:08 a.m. I purchased a 1-year (monthly subscription - which as it turned out to be all charged upfront). However, on the same day 9/20/2022 at 11:51 a.m. cst, I reach out to the company by email informing them that within the first hour of using the subscription, I requested to cancel the account. As indicated in my feedback, the access through the paid subscription is still too limited and seems that every item that I explored required an upgrade in subscription or comes at an additional cost and is not included in the plan I selected. The access to data was not as I expected. On 9/22/2022 they responded they would only cancel the auto renew at the end of the 12 months. I reached out to them again and received the following response: "We have cancelled the autorenewal clause of your Single Account License. It will not renew to a month-to-month subscription after the first term of 12 months. How our Customer Support already explained, we are unfortunately unable to provide you with a refund since there had been views and downloads. According to our refund policy the license must be unused in order to qualify for a refund. We can offer you a free report or study worth of $495." Yes, I made a couple of downloads as I was contemplating the basic subscription would be adequate; but any meaningful information is an up sell, more $$$. I think they are misrepresenting their product to the average person; The product was not what was expected. Notified them same day. No reasonable resolution offered. Bate and Switch all the way.
22 september 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Tina,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Prior to purchase and throughout the Single Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription. It is also outlined in our T&Cs and Refund Policy that we do not offer a refund on the account once it has been used.
Please kindly note that the Statista products are for business-to-business use and we ask our clients to confirm that they are ordering the product for company or business use prior to submitting the payment details.
We apologise for the inconvenience caused. If you would like to discuss this further or require any assistance in searching for relevant data, please contact us at account-management@statista.com.
Best regards,
Your Statista Team
I couldn‘t access the data I needed.
I couldn‘t access the data I needed.
Reply to your answer: As I wrote to Mr. Lang from Statista, it is not the problem of subscription, but a matter of your search filter. Even when de-selecting all reports that are in the next (12x more expensive) subscription, your result list always shows entries only for the higher corporate subscription. Even when I execute your tip of ‚search refreshing‘. And instead of re-checking this error, I get emails and replies here why I don‘t upgrade to a higher (12x more expensive ) subscription.
So do I pay my subscription to be treated as a second class customer who is a victim to get advertisment for the next subscription? Is that what statista is called customer service?
12 augustus 2022
Review zonder uitnodiging
Antwoord van Statista
Dear Till,
Thank you for taking the time to leave us your feedback and we're sorry to hear about your negative experience with Statista.
Prior to purchase, it is made clear that the Single Account gives you access to our Premium Statistics and no our Reports, Dossiers and Outlooks which are only accessible with our Corporate Account.
We apologise for the inconvenience caused. If you would like to discuss this further, please contact us at eu.support@statista.com.
Many thanks and kind regards,
Your Statista Team
Katie Reddington is just fabulous
Katie Reddington is just fabulous. She's hugely helpful, friendly and nothing is too much trouble. I know she'll be on a sabbatical for the next few months and we'll all really miss her while she's away!
9 september 2022
Review zonder uitnodiging
Antwoord van Statista
Dear Nicole,
Thank you for your feedback. We're glad to hear about your positive experience with the team and Katie here at Statista! She will surely be missed whilst on sabbatical.
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Super Grafiken
Super Grafiken, netter unglaublich schneller Service.
9 september 2022
Review zonder uitnodiging
Antwoord van Statista
Guten Tag,
wir möchten uns für Ihr positives Feedback bedanken.
Wir freuen uns sehr darüber, dass Sie mit unserem Service und unseren Grafiken zufrieden sind und hoffen, dass Sie unsere Daten weiterhin für Ihre Arbeit nutzen können.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
This was my go to site for all my…
This was my go to site for all my research work at NYU Stern School of Business.
I could back up all my research with good data insights and authentic sources.
Statista and Bloomberg were most relied by me.
Statista UI is very good and the various downloadable formats of Statista made my life easy.
8 september 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Bala,
Thank you for your feedback. We're glad to hear about your positive experience Statista and that it helped with your research.
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Aktuell + relevant
Aktuelle Zahlen, relevante Themen, hochwertige Aufbereitung - es gibt fast keine These, die wir nicht mit entsprechendem Zahlenmaterial stützen konnten!
6 september 2022
Review zonder uitnodiging
Antwoord van Statista
Guten Tag,
wir möchten uns für Ihr positives Feedback bedanken.
Wir freuen uns sehr darüber, dass Sie mit unserem Service und unseren Tools zufrieden sind und hoffen, dass Sie unsere Daten weiterhin für Ihre Arbeit nutzen können.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
Statista für jeden Research
Dank Statiska spare ich mir super viel Zeit bei meine Researches und schaffe diese in kürzester Zeit. Nicht nur wichtige Daten, die ich zur Untermauerung von Argumenten für Pitchdeckt benötige, sondern auch beim Bewerten von Märkten, Firmen, etc. hilft es mir unheimlich.
6 september 2022
Review zonder uitnodiging
Antwoord van Statista
Liebe Frau Venier,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu hinterlassen.
Wir freuen uns sehr darüber, dass wir Sie durch unsere Plattform bei Ihrer Tätigkeit unterstützen können und wünschen Ihnen weiterhin viel Freude bei der Datenrecherche.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
Excellent source for high-quality data and statistics
I have been using Statista for the past two years. I have found it to be an excellent resource for data and statistics on a wide range of topics. Moreover, I have also benefited from the details of the sourcing of data as these are often high-quality publications. Statista is one service that will remain at the top of my list.
6 september 2022
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
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