Steak King Reviews 

402
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 4 van de 5 sterren

Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Was told coupons could stack by customer service, but they didn’t accept it at the end. Delivery was also nearly two hours late expected 10 am - 6 pm; delivered at 7:30 pm). Wasted a lot of time and v... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Steak King, I like the fact you are bringing out new products, l won't say what because, if l do it will explode and the prices and availability will go through the roof. Last order was great just ar... Toon meer

Beoordeeld met 5 van de 5 sterren

want to express my sincere appreciation for the excellent service I received. The early delivery arrangement was already impressive, but what stood out most was the prompt and thoughtful reply to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boodschappenbezorgdienst
  2. ook in
  3. Steakhouse
  4. Vismarkt
  5. Vleesproductleverancier

Geschreven door het bedrijf

Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

402 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 55% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(402)

209 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

Used to use Steak king quite a lot

Used to use Steak king quite a lot, very upset and disappointed regarding last weeks delivery.. 9 cuts of meat.. Quality has dropped, The T bone steaks had gone green along the thin fatty tissue along the bone.. customer service informed me this is normal.. and caused by vacuum sealing.. the steaks are sealed but not under any vacuum.. to me it looks like the steak was not stored at the correct temperature during transportation. Would have never purchased or eat steaks in this condition.. Made me rethink purchasing meat and fish online..

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

First order worth £140

First order worth £140 - Delivery date was missed - Half the order was off and had to be binned, not fit for consumption, rest of the parcel found the meat quality not matching the price, quality on the low side vs price. Customer service reply, sorry to hear that better luck next time. Wouldn't refer them to friends and family. Anyway good luck with your purchase i ended up £100 out of pocket and very average expensive meat.

19 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality products

Great quality products, professional service. Convenient location in Wong Chuk Han to pick up. Miss the USDA prime steak which I bought the first time. When will it be back?

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great place to get meat from

Great place to get meat from, especially when they have their promotions. It is always great quality and I regularly purchase steaks and salmon from Steak King. I appreciate the option to pickup my order from a Flat Iron shop as it gives me some flexibility. One request I would have is to have the option to have the steaks vacuum sealed separately, especially when buying 1kg of meat separated into 2 or 3 steaks, as I can't eat all of that at once.

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Experience was great

Experience was great, however I bought the mascarpone and when I realized the expiry date was really close to my buying date which is not very nice I had to rush to use it and turned bad pretty quickly

29 juni 2026
Beoordeeld met 5 van de 5 sterren

Quality of product is great

Quality of product is great , price very fair and delivery is on time.
The rewards points scheme offers a decent cash coupon option that kicks in after just a few orders.

28 juni 2026
Beoordeeld met 2 van de 5 sterren

Igorned my request to deliver 1kg in…

Igorned my request to deliver 1kg in thick and 1kg in thin cut.

28 juni 2026
Logo Steak King

Antwoord van Steak King

Hi Robert,

Thank you for sharing your feedback. As we handle a large volume of orders daily, we typically process based on the selections made on our website. However, we do accommodate special requests if you contact us via email or phone.

We apologize for any inconvenience caused. If you'd like to discuss this in more detail, please feel free to email me directly. I am Sanwal, the Customer Service Manager, sanwal@steak-king.com.

Thanks again!

Beoordeeld met 1 van de 5 sterren

Referal scam

I did there referal program to get a free knife / drink / steaks
But they are claiming I didnt actually get any even tho there own site proves I have 50+ invites and are now ignoring my emails

28 juni 2026
Review zonder uitnodiging
Logo Steak King

Antwoord van Steak King

Your account was flagged by our fraud detactors. If you'd like to appeal this decision, please contact customer support orders@steak-king.com. You can refer to the competition T&Cs, specifically section 6 regarding Fair Use and Prohibited Conduct

"This Promotion is intended for genuine, organic sharing between real individuals. The following are strictly prohibited and will result in disqualification and forfeiture of rewards: creating fake, duplicate, or fraudulent email accounts or waitlist entries; self-referral or referring email addresses you control; using bots, scripts, automated systems, or any technical means to generate Referrals; spamming, including posting referral links in a manner that breaches third-party platform rules or UK anti-spam law (including the Privacy and Electronic Communications Regulations); and any conduct intended to manipulate, abuse, or undermine the integrity of the Promotion."

Beoordeeld met 5 van de 5 sterren

I ordered ribeye steak and beef fillet

I ordered ribeye steak and beef fillet. The meat delivered was very prefect quality and the knife which was a gift from Steak King was also amazing. It was such fun to cut the loaf of meat with a very sharp edged knife. Will order again.

29 juni 2026
Beoordeeld met 5 van de 5 sterren

Another good experience!

I ordered several times.
The ordering system is easy and delivery on time is reliable.
The quality of beef never disappoints me.
I’ll order next time too!

29 juni 2026
Beoordeeld met 4 van de 5 sterren

Good sales price

Good sales price and quality and delivery service. But better to lower the free delivery amount to $500

29 juni 2026
Logo Steak King

Antwoord van Steak King

Hi Henry, Thank you for being a regular customer. We do offer pick-up from our restaurants, and the minimum shopping amount required is $500. Hope this helps.

Beoordeeld met 5 van de 5 sterren

Everything is good

Quality is good even Wagyu M3,4 is perfect, my son is not a meat lover but he likes it very much, for me, I would like Wagyu M9+ T-bone, yummy yummy. Price is reasonable, some products are cheaper than you buy in Australia 😉 . Everything is good, service, delivery, products, good 👍

28 juni 2026
Logo Steak King

Antwoord van Steak King

Hi there, Thank you for being a valuable customer. We’re glad to hear that you and your family enjoy our meat.

Beoordeeld met 5 van de 5 sterren

Have been ordering for a couple years…

Have been ordering for a couple years now - their steaks are great and they always have the best prices in Hong Kong and by far the best customer support and user experience. Ordering and delivery is so quick and easy - Sanwal and the support team are the best and make every order exactly how you ask!

28 juni 2026
Review zonder uitnodiging

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