Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Was told coupons could stack by customer service, but they didn’t accept it at the end. Delivery was also nearly two hours late expected 10 am - 6 pm; delivered at 7:30 pm). Wasted a lot of time and v... Toon meer
Steak King, I like the fact you are bringing out new products, l won't say what because, if l do it will explode and the prices and availability will go through the roof. Last order was great just ar... Toon meer
want to express my sincere appreciation for the excellent service I received. The early delivery arrangement was already impressive, but what stood out most was the prompt and thoughtful reply to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
Contactgegevens
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, Hong Kong
- +852 25981080
- orders@steak-king.com
- steak-king.com
4,1
Goed
401 reviews
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Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Value for money
2 oktober 2026
The price was right
The price was right, the delivery was quick, the only point is that your value-pack did not provide cut into 250g.
2 oktober 2026
It’s the worst cut of M4-5 I have ever…
It’s the worst cut of M4-5 I have ever seen. No marbling on the steak, complete false advertising.
Never buying from you again
1 oktober 2026
Bad policy and communication
Was told coupons could stack by customer service, but they didn’t accept it at the end. Delivery was also nearly two hours late expected 10 am - 6 pm; delivered at 7:30 pm). Wasted a lot of time and value was average.
30 september 2026
Packaging is needed to improve
29 september 2026
Very nice M9 ribeye steak
Very nice M9 ribeye steak, delivered the next day. Fantastic
29 september 2026
The steak tasteless , tense and chewy
30 september 2026
The meat was of good quality and…
The meat was of good quality and delicious. The delivery was very fast.
29 september 2026
Very disappointed
Very disappointed. I bought steaks regularly, this time was bad and cannot eat those steak as not acceptable
29 september 2026
Everything was clear and up to the…
Everything was clear and up to the expectations. Good quality beef, very happy with the product.
29 september 2026
Pork is great and ribeye also good
Pork is great and ribeye also good, steak knife was not included though.
29 september 2026
Ordered 2kg of sirloin as whole 1kg…
Ordered 2kg of sirloin as whole 1kg pieces and received 1760 grams as individual steaks.
1 oktober 2026
Review zonder uitnodiging
Got the delivery timely
Got the delivery timely! Good quality steak !
1 oktober 2026
Review zonder uitnodiging
Steak King,
Steak King,
I like the fact you are bringing out new products, l won't say what because, if l do it will explode and the prices and availability will go through the roof. Last order was great just arrived. Chilled unctious steaks.
30 september 2026
Review zonder uitnodiging
please don't buy ribeye cap here
please don't buy ribeye cap here. It is the hardest to chew steak I have ever experienced
29 september 2026
Review zonder uitnodiging
I ve ordered couple times M9 ribeye…
I ve ordered couple times M9 ribeye they are good, but this time doesn't have enough marbling, has more sinew, and the cap area is very small- very different from previous orders.
24 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Thanks for your continued support, and we’re sorry this ribeye wasn’t consistent with your previous orders. We appreciate you letting us know and will share your feedback with our team.
Antwoord van Steak King
Thank you for your kind review! We’re glad you enjoyed the quality and value.
Great service , less great steaks
The quality of the steaks have really gone down over the past year. I tend to buy the same cuts from the same farms and the drop in quality is very noticeable. The range of offerings have narrowed. I haven’t seen top-tier cuts such as Black Opal for a couple of years now. This is likely a decision to go down market and mass market. Customer service remains great.
24 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your honest feedback. We’re sorry the quality and selection haven’t met your expectations, and we’ll share your comments with our team. We’re glad our customer service has been great and hope to provide a better experience next time.
Good steaks.. but Tech glitches.
Have been buying from Steak King for a while... overall good service and quality of Meat.
But Technical glitches affect over user experience.
1.) Used loyalty points to redeem coupon, but was told couldn't use.
2.) tried ot buy over 2000 HKD of steaks, had a "free item" offered but during payment, it says no more inventory of free item, and then couldn't proceed to pay without first removing items from cart and reducing the total purchase... stuck here for over 20 mins...
Inventory management and payment flow can be more smooth.
22 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Hi Patrick, many thanks for your constructive feedback and we're sorry to hear you had a less than satisfactory experience. We have corrected the checkout error and implemented measures to prevent this issue coming up again. Regarding the issue with you loyalty points, if you get in touch with one of our customer service staff, they will be happy to investigate the problem and find a solution so you can make use of your points. Thanks again.
Very responsive and helpful customer…
Very responsive and helpful customer service
16 september 2026
Review zonder uitnodiging
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