Steak King Reviews 

402
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Was told coupons could stack by customer service, but they didn’t accept it at the end. Delivery was also nearly two hours late expected 10 am - 6 pm; delivered at 7:30 pm). Wasted a lot of time and v... Toon meer

Beoordeeld met 5 van de 5 sterren

Steak King, I like the fact you are bringing out new products, l won't say what because, if l do it will explode and the prices and availability will go through the roof. Last order was great just ar... Toon meer

Beoordeeld met 5 van de 5 sterren

want to express my sincere appreciation for the excellent service I received. The early delivery arrangement was already impressive, but what stood out most was the prompt and thoughtful reply to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boodschappenbezorgdienst
  2. ook in
  3. Steakhouse
  4. Vismarkt
  5. Vleesproductleverancier

Geschreven door het bedrijf

Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

402 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 55% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(402)

209 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Love the customer service team!

Love the customer service team!! They reply fast and efficiently. I love their service diffidently would recommend steak king

13 september 2026
Review zonder uitnodiging
Logo Steak King

Antwoord van Steak King

Thank you so much for your kind words! We're thrilled to hear that you love our customer service team and our service overall. Your recommendation means a lot to us. We look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

want to express my sincere appreciation…

want to express my sincere appreciation for the excellent service I received. The early delivery arrangement was already impressive, but what stood out most was the prompt and thoughtful reply to my request for an approximate delivery time, especially since I didn’t have help at home. Your response gave me exactly the information I needed, and right at noon the food arrived—perfectly on time.

As always, everything was well packed and ready to store, reflecting your consistent attention to detail. Well done, and thank you for the quick response and reliable service.

Warm regards, Dom

13 september 2026
Review zonder uitnodiging
Logo Steak King

Antwoord van Steak King

Thank you for your kind words! We're glad our prompt response and attention to detail made your experience smooth. We appreciate your support and look forward to serving you again

Beoordeeld met 1 van de 5 sterren

Awful customer service BEWARE buy at your peril

Awful customer service. They state you can cancel as long as not shipped i've emailed them today and been on their online chat and they take ages to respond first they say they will help you cancel the order then they say you can't cancel an order once you've placed it.

the order hasn't been shipped it hasn't been picked yet they won't let you cancel

Awful company I would be very careful buying from them!

11 september 2026
Review zonder uitnodiging
Logo Steak King

Antwoord van Steak King

Hi Ivan,

We hope you're doing well. After reviewing your conversation with our customer service team, we noticed that we responded to your first email within 15 minutes, which we believe is quite prompt.

Regarding the cancellation, it is accepted as per our T&C. Our team was actively investigating to understand what went wrong, and we’re happy to accommodate a change in delivery date if you have a new plan.

We truly appreciate your patience and understanding. To clarify, after some back and forth, we were able to resolve the issue for you in less than no time and have arranged the refund accordingly.

We look forward to the opportunity to serve you again in the future.

Beoordeeld met 4 van de 5 sterren

Good choice of meat products

Good choice of meat products, good meat quality; stock replenishment is faster than peers and excellent custom service and communication.

31 augustus 2026
Logo Steak King

Antwoord van Steak King

Thank you for your kind words! We’re glad you’re happy with our products and service. Looking forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Yummy in my tummy

Was skeptical at first but the meat was beautiful, nice marbling and tastes like steak you would normally pay triple the price for in a restaurant. Overall very happy with the purchase will definitely buy again

30 augustus 2026
Beoordeeld met 3 van de 5 sterren

The M1/2 Striploin was very…

The M1/2 Striploin was very disappointing. The fat portion represents almost half of the steak.

Appreciate Steak King’s prompt and proactive response. Looking forward to a better experience later this week.

28 augustus 2026
Logo Steak King

Antwoord van Steak King

Hi Francis,

We hope you're doing well. We're sorry to hear that you're not satisfied with our M1-2 Striploin. Please kindly send us photos at orders@steak-king.com, and we will follow up accordingly. If necessary, we will arrange an exchange for you. Thank you!

Beoordeeld met 4 van de 5 sterren

Great food

Great food, great value. Wish it could have been cheaper for free delivery 📦. Would have ordered more often if free delivery is around $500

29 augustus 2026
Logo Steak King

Antwoord van Steak King

Thank you for the kind words! We're glad you enjoyed the food and value. We hear you loud and clear — free delivery at around $500 would definitely make things even sweeter! In the meantime, remember, you can always do a store pickup for your orders. That way, you get great products without the delivery fee. Looking forward to your next order!

Beoordeeld met 1 van de 5 sterren

主旨:反映所購「肉眼扒」欠缺肉眼蓋及肉質不符預期單據編號:Order…

主旨:反映所購「肉眼扒」欠缺肉眼蓋及肉質不符預期單據編號:Order SK171755
貴店負責同事鈞鑒:
本人於5-9-2026在貴店自取標示為「M9肉眼扒」(Ribeye)之牛扒,單據編號為Order SK171755
一般所稱之肉眼扒,除中間之肉眼芯外,應連有搭於其上的肉眼蓋(ribeye cap/spinalis dorsi)。此蓋肉為肉眼最嫩、油花最集中之部分,亦是消費者選擇此部位之主要原因。
今次收到之貨品明顯欠缺此層蓋肉,外形較似整條肉眼之尾段,纖維亦偏粗,與正中段肉眼應有之嫩度及結構不符。該件貨品本人已經食用,今次並非要求退款,只想如實反映情況,因為身體非常之不滿及不愉快。
本人一向有意再次光顧貴店購買肉眼,但經過今次經驗,對貨品是否真正中段、是否包含肉眼蓋,已失去信心。懇請貴店說明往後如何確保所售「肉眼扒」為連蓋,而非尾段或已切走蓋肉之件貨,以及顧客選購時如何分辨,以便本人可以安心再次購買。

5 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Great experience ordering steak from Steak King. The packaging was good and kept everything fresh. The quality of the meat is outstanding. Highly recommended.

29 augustus 2026
Beoordeeld met 4 van de 5 sterren

Good go to online butchers

Maybe I am not a meat cut connoisseur but I can't tell too much on an enhanced wagyu taste in the steaks. I can confirm their Chilli Pork sausage is my favourite from my last purchase and I shall buy again ;p

28 augustus 2026
Beoordeeld met 2 van de 5 sterren

Bad experience

Been a loyal customer to SK. My recent purchase experience with their Ranger Station M2/3 and M4/5 sirloin (two separate purchases 2 weeks apart, second purchase made after communicating with CS, got a sorry message and asked if I can give them a second chance so I did right away) are quite bad compare to previous purchases.

Have decided to give myself a break and look elsewhere. Waves Pacific is higher price but much higher quality. Dont be cheap like me, given up quality to save few hundred.

Maybe their "premium cuts" are better. My comments are only associated with Ranger Station. This farm name happens to be similar to Ranger Valley but I am pretty sure the quality is not.

26 augustus 2026
Logo Steak King

Antwoord van Steak King

Hi Jeff,

We sincerely apologize for your disappointing experience with our Ranger Station products. We value your loyalty and are sorry we did not meet your expectations this time.

Please contact our manager at sanwal.a@steak-king.com, and he will personally assist you to resolve this matter.

Thank you for your feedback, and we hope to have the opportunity to make things right.

Beoordeeld met 4 van de 5 sterren

Quality

Good quality with affordable price. Delivery date can be chosen that fit our schedule.

4 september 2026
Logo Steak King

Antwoord van Steak King

Thank you! We're glad you’re happy with our quality and flexible delivery. Looking forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Always a wide selection

Always a wide selection, good quality, great value and top notch service. Big fan!

31 augustus 2026
Logo Steak King

Antwoord van Steak King

We’re blushing! Thanks for being a big fan—your support is the real top notch here!

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