Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Was told coupons could stack by customer service, but they didn’t accept it at the end. Delivery was also nearly two hours late expected 10 am - 6 pm; delivered at 7:30 pm). Wasted a lot of time and v... Toon meer
Steak King, I like the fact you are bringing out new products, l won't say what because, if l do it will explode and the prices and availability will go through the roof. Last order was great just ar... Toon meer
want to express my sincere appreciation for the excellent service I received. The early delivery arrangement was already impressive, but what stood out most was the prompt and thoughtful reply to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
Contactgegevens
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, Hong Kong
- +852 25981080
- orders@steak-king.com
- steak-king.com
4,1
Goed
402 reviews
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Heeft 55% van zijn negatieve reviews beantwoord
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Antwoord van Steak King
Thank you! We're glad you’re happy with our quality, prices, and punctual delivery. Looking forward to serving you again!
Why advertise M5 when your steak has no marble at all
Ordered the M4-5 Striploin steaks but they sent me some regular steaks with no marble at all, the quality is not acceptable and not getting my money worth, what a fraud!
3 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Hi, and thank you for bringing this to our attention. We sincerely apologize for this inconvenience. Please email us with your order details, and we will look into the issue immediately and find the best solution for you. Your satisfaction is very important to us.
Antwoord van Steak King
Thank you for your feedback. We're sorry to hear you found our prices high and the smoked salmon salty. We appreciate your honesty and will consider your comments as we work to improve.
Very good service
Very good service
Good quality products
A very pleasant shopping experience
30 augustus 2026
Antwoord van Steak King
Thank you
Great quality of steak that I always…
Great quality of steak that I always come back for!
31 augustus 2026
Antwoord van Steak King
Thanks for the kind words! We’re glad our steaks keep bringing you back—looks like we’ve got a cut above the rest!
The quality and quantity of your steak…
The quality and quantity of your steak are uneven for every order. Refer to my latest order, I feel your steak is less than 330g, and the marble score is not stable.
31 augustus 2026
Antwoord van Steak King
Hi Siu,
Hope you're doing well. We’re sorry to hear that we did not meet your expectations. To clarify, all our steaks are cut in-house here in Hong Kong, which may sometimes result in uneven steaks.
Regarding the weight and marbling, please send us an email at orders@steak-king.com, and we will review your concerns and provide a suitable solution.
Thanks again for your feedback.
Antwoord van Steak King
Looks like we’ve got the secret ingredient—great taste! Thanks for the kind words, and we’ll keep serving up flavor-packed experiences.
Great quality meat
Great quality meat. Delivery times have been unclear at times with notifications sent that the meat was on its way the day before it arrived.
29 augustus 2026
Antwoord van Steak King
Hi there, thank you for your feedback! Delivery times can vary depending on traffic and weather conditions, but rest assured, we’re working hard to improve this as we grow.
Regular customer on Steak-king.com
Regular customer on Steak-king.com. Great deals on quality meat!
29 augustus 2026
Antwoord van Steak King
Thanks for being a loyal customer! We’re excited to keep serving up the best deals on quality meat!
The free product that was given as a…
The free product that was given as a gift cam just the corner of the fish ;(
28 augustus 2026
didnt inform out of stock
didnt inform out of stock until we check the items hasn't been delivered. Only identified it is out of stock when we ask for pick up arrangement. Poor handling and only offer credit rebate instead of item refund at the beginning.
28 augustus 2026
Antwoord van Steak King
Hi Winky,
Thank you for sharing your feedback. We're sorry to hear that your experience with us wasn't up to expectations. Typically, we call our customers to update them on outstanding items and usually offer a credit. We always wait for confirmation before proceeding. If a customer prefers a refund, we respect that choice and don't question it.
We appreciate your understanding and hope to serve you better next time.
The meat quality is good
28 augustus 2026
Good quality meats and good prices
27 augustus 2026
Quality and reliability
Product is top quality at a reasonable price, fast delivery, well packaged.
27 augustus 2026
It is good to always send emails to…
It is good to always send emails to advise the promotion.
27 augustus 2026
Updated review
Ok after clarification from steak king. I updated the review.
Thanks and sorry for confusion.
30 augustus 2026
Review zonder uitnodiging
Antwoord van Steak King
Hi Jerry,
We hope you're doing well. We apologize for any inconvenience. Could you please confirm whether you received chilled steak or frozen? Also, kindly email us at orders@steak-king.com, and we will look into the matter.
Thank you for your understanding.
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