Steak King Reviews 

It was not easy navigating the website as there were quite a few hurdles before the free shipping tab came up. That was after several tries and I am sure the site could be simplified. Other than that, delivery was prompt and the purchase was, as in the past, of a high standard.

The promotion prices are very good, the quality of the meats is very good and the delivery was fast

I had been a loyal customer of steak king for about 3 years

Recently I found steak king cancelled some of my loyalty point because of their expiry. However, there was no expiry date shown or email notification to tell me my points were expiring.

Since the expiration was just 2 days ago, I sent an email to steak king customer service to request for recovering my loyalty point or give me a voucher that equal to my loyalty points, but they refused, even I pointed out there was no expiry policy in their website or any indicator about it.

Now, I am going to spend the rest of my loyalty point and not coming back to steak king because of the expiry disappointed experience.

Good after sales service and good price , will buy again

My first experience with Steak King is really fabulous. As I was not familiar with the website and therefore nearly missed my expected delivery date, they really tried so hard to help out and got my purchase delivered in time. A big thanks to Joan !

What is more, their ribeye is fresh, juicy and delicious. I will definitely buy again and will recommend them to my friends.

Great quality food. Excellent customer service. I have been buying from Steak King for years and highly recommend them.

I am a bit upset as I just bought a few Waygu M9 and the state weight is suppose to be 1.01kg and 1.032 kg but when we weigh it at home, it came out to be smaller at 969.9 g and 981.3 g, a loss of 4% and 5% of what it has been stated. Did not happen before

Delivered quickly and quality of everything was high and good prices...much cheaper than elsewhere for better quality.

Meat quality is very good and price tag is reasonable.

Great value! Would get 5 stars if the steaks could be individually sealed instead of 2 per pack.

Delivery was fast and prompt. Product quality was good.

Delivery staff very polite and had follow my instructions

But I ordered the steak need to pre-cut, and it’s still doing nothing
At least the system should let me know they can’t do it

Long time ago the system can specify the delivery time range but now can’t. This one is no good

Amazing quality products, great prices, super easy delivery options and easy customer experience.

I have been a regular customer of both Steak King and Flat Iron. I particularly love the special meat deals which are a bargain and so far always of good quality.

With my last order, however, I was disappointed in the fact that the guanciale I ordered was already expired one week ago. The expiry date was clearly visible on the packing.

When I contacted the hotline, they were apologetic and offered me a voucher for my next purchase (subject to minimum amount) and which was less than I had paid for the guanciale? My disappointment that this means I am suffering a financial loss due to their oversight was quickly understood and they offered to replace the guanciale with a fresh order. I was fine with this outcome, yet this lapse of judgment from management annoys me. Moreover, I now wonder whether the expired meat would be “recycled” or properly disposed.

I have been happy with the products and service, and understand that screw-ups can happen. I hope this feedback would lead to better quality control and improve customer response.

Cannot fault your products or service - promotion is very good, offerings and range are great, promotions are super, but best of all is the quality of your products especially the steak! Home delivery also excellent - quick and reliable. All in all, I am very happy! Richard

If you live in HK and can't speak good Chinese. Steak king can be your personal butcher. You can get any well known steak for super cheap, and the quality is super good too.

I bought 2 kg of ribeye steak, in 330grams cuts, and specifically asked for individual packing, i.e. 6 individually packed steaks.

However, what i received was 4 packs, where two of them containing 2 steaks each.

Replying Email within 30mins and Arranging delivery within 10mins. Impressive work efficiency.

Great quality products, great service, easy to use app. The only thing is, and I see I’m not alone with this here, we tend to overlook if a product comes frozen or chilled. This may cause disappointment and a subsequent, unjustified less-than-5 star review, Please put another reminder at check out that some products come chilled. Otherwise great overall service. Thanks!