steezia.com Reviews 51

My husband purchased these hearing aids. One did not work contacted the company offered a 10 percent discount.

As one didn't work refused the offer.

Then had to send to China at a cost of £18.99 sent proof of posting.

Now say arrived after 30 days and will only pay £100

DO NOT USE THIS COMPANY

Once the item finally arrived, from China. It was not suitable for purpose. I have unsuccessfully being attempting to contact them to organise a refund as stated on their website. No reply to my emails or phone calls. I would advise they are avoided and if you’re looking for basic amplifiers, purchase on Amazon where they will at least honour a refund.

These hearing aids are no where near as good as nhs prescription hearing aids all they really are is mini amplifiers … I never realised how good prescription hearing aids were until I purchased some of these … there are sounds I can’t hear without my nhs aids … and I can’t hear those sounds with steezia aids …get yourself some aids that are suited to your hearing capabilities as prescribed by professional audiologists .

I have ordered some hearing aids from steezia, but unfortunately they didn’t worked, and i used to return them back. I tried to reconect with them but i couldn’t for some days. It seems that my email went in junk and they didn’t saw it! Fortunately they have seen me after a review i did for them and they replied me back!The girl who served me called Sofia, was extremely nice, and she was very helpful through the refunding procees. While i made the payment for the return to the post office, i used to pay only for the shipment and not for tracking nr, and they needed the tracking nr in order to return my money back as a total. I couldn’t find the tracking nr as my pack was already sended back to China. Despite this, Sofia was able to complete all the refunding procees till the end, and even the pack didn’t went in the destination yet, she made sure to return all my money before that! I am truly thankful about her service, and I wish that everyone would be like her, so helpful and great human being! Thank you Sofia from heart! 🥰

Absolutely awful company. Ordered a multi purpose monitor. I believed the site to have been in the UK as nowhere did it mention China and was in GBP.
Unfortunately before it arrived the person who it was ordered for had passed.
I contacted customer services who told me I had to return with a tracking number to get a refund. To do this via Royal Mail cost £20.35!! Absolutely insane and daylight robbery. No sympathy for the reason for return. I paid £59.99 for the monitor and now will only get £38.65 of that back.
It should state the item is coming from china clearly… had it done that, I would not have bought it, and these sellers know this!!😡 should not be allowed to pretend to be in the UK .
Also prior to this their first response was to offer me a 30% discount to keep it… the person has died!!
They also told me to mark the package as under £10 so as I did not get any customs charges… I think they meant themselves!
That’s lying!

If I could put 0 starts I would. I was sketchy about this site and was in need of hearing aids. They sell cheap ones, but I warn you. THIS IS A SCAM. My order was being "processed" for a week. It's longer than it should take. The address for the company is in 3 different countries, depending where you look. There are spelling errors on the website. The communication is NON EXISTENT, you try to call or email and no response, they dont even try and get back to you.

When you order from this website be prepared for your item to possibly come directly from China. They actually cancelled and refunded my order quickly, so I wanted to update this rating.
I believe it’s still important for people to be awarded that this is possible and is not explained on the website.

I ordered hearing aids ... I received an email that my order was in process and i would receive an email with approximate delivery date ... never got one. My credit card was charged! I have tried to contact Steezia numerous ways and have never received a response ... I know they have the right email ... because I received an email from them when I placed my order ... I'm going to dispute the charge and report them as a fraudulent company

Customer service and communication is top notch. So amazing to get such a helpful response. Would definitely buy from them again!!