Still Archive Reviews 

100
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

I purchased my journal a few weeks ago and since I have so many journals, I wanted the intention of it to be perfect. I recently created a traveling altar and this journal became ideal as my book of... Toon meer

Beoordeeld met 4 van de 5 sterren

I’m happy with my purchase - a little on the expensive side, but I knew that going in. I think the entire concept is just absolutely amazing. I’ve recently been curious about starting journaling, so t... Toon meer

Beoordeeld met 1 van de 5 sterren

Literal garbage. Journal smells like chemicals and is definitely not leather. Paper is of horrible quality. Company pretends to be located in Ohio, but shipment comes from China. The quality is exactl... Toon meer

Beoordeeld met 5 van de 5 sterren

The staff of Still Archive are so kind and supportive. I am taking my journal, now decorated with charms, on an ocean voyage. I will document with pictures and upload as we go. Thanks, Madison, f... Toon meer

Bedrijfsgegevens

  1. Schrijfwarenwinkel

Geschreven door het bedrijf

Still Archive is a premium stationery brand built around the Momento, a refillable leather journal. The "Still" is stillness: the modular, refillable design takes away the fear of messing it up, so thought flows freely and writing becomes the cathartic release it was always meant to be instead of a chore. That's why you'll still be using it years later, once the habit finally stays, and why the journal itself will still be intact all those years later, heirloom-made and backed by a lifetime guarantee. The "Archive" is the whole point: this isn't a diary, a journal, or a notebook, it's your private life archive, your mom's recipes, quotes from your favorite films, a cutout from a magazine, stickers from your trip to Japan, the photo strip from a night you barely remember, all delineated across inserts you arrange your own way.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

100 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 77% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,7

Alle reviews

(100)

93 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

I love my Momento pocket size

I love my Momento pocket size. It is perfect for why I wanted to try it. I love the color and the pages seem really great. It took a little
longer to receive it because it shipped from China, but overall, worth the wait. I want to order the larger size for more detailed and in depth writing projects…watching for a good sale price and then will order!

23 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Incorrect phone number

There bo good way to get customer support. They havent responded to my emails and the number that is on their Facebook is not the correct number. I wish they would respond to my emails and not list some wrong number to call.

22 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Trevor, I'm sorry you had such a hard time reaching us. Sending emails that go unanswered and then calling a number that doesn't work is incredibly frustrating, and you shouldn't have had to chase us. Thank you for telling us about the number on Facebook so we can fix it. Email is the fastest way to reach our team: help@stillarchive.com. If you send your order number with "Trustpilot" in the subject, we'll make sure it's answered right away and that whatever you needed gets sorted.
The Still Archive Team

Beoordeeld met 5 van de 5 sterren

The Momento Classic journal rocks

The Momento Classic journal is exactly what I needed for a Whatever journal utilizing 3 inserts. The card inserts at the back hold everything I may need on the go, including appointment cards, ID, and top business cards. An additional insert holds pen and pencil refill. Both the trim size and leather are top drawer, imo.
I'd had issues with delivery, at first. ETA reports were conflicting. But once the journal cleared customs in China, everything went smoothly. GOFO, the final carrier, is trustworthy and meticulous. Tracking becomes easy and GOFO provides photo proof of delivery.
My advice: relax and prepare for delivery in 10 to 15 days. The journal is well worth it.

10 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality is amazing

No regrets with my purchase it’s the perfect size for me to carry along while running errands and the smaller on I gave to my son who is disabled and loves to draw and he is also throughly enjoying this purchase. The quality is amazing and I’m sure it will last us both for years to come. I was afraid to handle it too roughly but quickly discovered that will not be an issue and can I say I love how smooth it feels in my hands. And the color Bordeaux it stunning and easy for me to find in my bag that sometimes gets just a little too crowded. Excellent !

5 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

No Disappointment with this Purchase

Love the quality of the leather cover. I got the Classic size. I love this size. Doesn’t take up much space in my tote bag. The paper is very high quality. My favorite part is the blue stone butterfly charm I chose. Nice quality!

14 oktober 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Delivery was slow

Poor quality - Delivery was slow - quality definitely not worth $89 - difficult to add additional inserts. I would not buy another one and you can only get a store credit if returned. Great advertisement but product shown is not like the one I received. Beware!!!

16 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Audrey, I'm sorry this missed the mark in so many ways. A slow delivery, a journal that didn't match what you saw in our ads, and inserts that are hard to add would leave anyone disappointed, especially at that price. That isn't the experience we want anyone to have. If you'd like to return it, you can do so within 100 days of delivery for store credit, and if adding inserts is the main struggle, our how-to guide at stillarchive.com/pages/how-to walks through it step by step. Please email help@stillarchive.com with your order number and we'll help either way.
The Still Archive Team

Beoordeeld met 4 van de 5 sterren

I love the idea of this type of journal…

I love the idea of this type of journal and I will use it. Not sure I will spend money on the refill pages. It’s difficult to add the charms- videos online make it look a lot simpler. If you are interested in this type of journal check local bookstores. I didn’t before ordering this one - i probably would have found one for far less money. That being said - I will use it until I am out of pages.

21 oktober 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The products are nice

The products are nice. They do seem a little less grade on the feel of leather. Pictures seem a little different than the product. Happy with my order. Thank you.

6 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Thank you for your honest feedback, and I'm glad you're happy with your order overall. I'm sorry the cover felt different from what you expected and that the product didn't match our photos as closely as it should. That's helpful for us to hear, and we're passing it on to the team that makes our journals. If there's anything we can do to make your order better, please email help@stillarchive.com with your order number.
The Still Archive Team

Beoordeeld met 3 van de 5 sterren

I like the product that I finally…

I like the product that I finally received, but it took almost a month to get here and it was almost too late for the occasion I bought it for. If I had known it was coming from China, I wouldn't have ordered it. I won’t order refills from them for the same reason. It’s a shame, because I appreciate the customer service. Every time I emailed about it, they answered promptly, thoroughly, and courteously. I wish them success and a way to ship to customers from the US. That would be a game changer.

20 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Paula, thank you so much for this thoughtful review, and I'm sorry your journal took almost a month and nearly missed the occasion you bought it for. That's stressful, and it's not the experience we want for a gift. We're really glad our team took good care of you each time you wrote, and that you like the journal. Thank you for wishing us well, and we hope to earn another order someday.
The Still Archive Team

Beoordeeld met 3 van de 5 sterren

I genuinely like the concept

I genuinely like the concept. I bought this as a gift for my daughter for Christmas because I’ve been getting her the other one that’s popular every year. I showed her this and she thought she would like this one is better. I find it very difficult to put the inserts in and out either. They’re not enough strings to put them in place or something. I don’t know if she will really like it or not, and it was very expensive to buy it also we will see.

20 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Carol, thank you for choosing our journal as a Christmas gift for your daughter. I'm sorry the inserts have been tricky. They're held by elastic bands inside the cover, and our how-to guide at stillarchive.com/pages/how-to shows how to add and swap them in a few steps. If anything still feels off, or if your daughter decides it isn't for her, email help@stillarchive.com with your order number and we'll help. We hope she loves it.
The Still Archive Team

Beoordeeld met 4 van de 5 sterren

I ordered 2 journals minutes apart

I ordered 2 journals minutes apart. One came right away and the other took 2 weeks longer. If I would have know it was coming from China I would have looked for another option. Pretty expensive for what it is and the paper curls of you glue anything on it.

16 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never received.

My order was supposed to arrive a week ago. Tried reach out to the company. No answer or resolution. Will be filing a dispute with my bank to get my money back.

19 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Jessa, I'm so sorry. Your order should have arrived a week before you wrote this, and when you reached out you didn't get an answer. That's not okay, and I understand why you felt you had to go to your bank. If you haven't heard from us yet, please email help@stillarchive.com with your order number and "Trustpilot" in the subject. We'll check exactly where your package is and make sure you're taken care of.
The Still Archive Team

Beoordeeld met 3 van de 5 sterren

I love the concept and the cover

I love the concept and the cover, but the ads indicate the journal is at least 50% larger than the standard size actually is. The measurements are correct in the listings, so that's on me for not checking more carefully, but the ads definitely make it look more like it's 6-7" width.

1 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Jemella, thank you for such a fair review, and I'm sorry the size surprised you. You're right that our ads can make the journal look larger than it is. We've recently put exact measurements on our site to help with that: the Pocket is 4.25 x 6.89 inches and the Classic is 4.72 x 7.87 inches. We're so glad you love the concept and the cover. If you'd like to exchange it for the other size, email help@stillarchive.com with your order number and we'll help.
The Still Archive Team

Beoordeeld met 4 van de 5 sterren

I’ve yet to use it seems like a nice…

I’ve yet to use it seems like a nice journal. The picture of the journal that you use in your ads seems especially thick. I find that hard to believe that that’s going to fit in the leather binding. It’s hard enough to put in an additional packet in there, I added some envelopes and it’s obesely chubby. But we’ll see how it goes. I think the rules say you can add up to seven inserts. I already have five and I don’t see where I could put another insert. But we’ll see.

19 oktober 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I really like my journal - long delivery- charms hard to add

I really like my journal and appreciate how well it fits in a bag for consistent journaling. I quite like the inserts and the ability to personalize the journal to make it uniquely mine.
The paper is great quality - no bleeding.
The charms are gorgeous but hard to put on (you will need needle point pliers).
The designed in LA ad was a little misleading as this seems to come from China. The delivery time was long (but of course we are all less patient now).
The journal is nice and soft. I ordered more inserts already.

18 oktober 2026
Review zonder uitnodiging

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