Still Archive Reviews 

99
•
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

I purchased my journal a few weeks ago and since I have so many journals, I wanted the intention of it to be perfect. I recently created a traveling altar and this journal became ideal as my book of... Toon meer

Beoordeeld met 4 van de 5 sterren

I’m happy with my purchase - a little on the expensive side, but I knew that going in. I think the entire concept is just absolutely amazing. I’ve recently been curious about starting journaling, so t... Toon meer

Beoordeeld met 1 van de 5 sterren

Literal garbage. Journal smells like chemicals and is definitely not leather. Paper is of horrible quality. Company pretends to be located in Ohio, but shipment comes from China. The quality is exactl... Toon meer

Beoordeeld met 5 van de 5 sterren

The staff of Still Archive are so kind and supportive. I am taking my journal, now decorated with charms, on an ocean voyage. I will document with pictures and upload as we go. Thanks, Madison, f... Toon meer

Bedrijfsgegevens

  1. Schrijfwarenwinkel

Geschreven door het bedrijf

Still Archive is a premium stationery brand built around the Momento, a refillable leather journal. The "Still" is stillness: the modular, refillable design takes away the fear of messing it up, so thought flows freely and writing becomes the cathartic release it was always meant to be instead of a chore. That's why you'll still be using it years later, once the habit finally stays, and why the journal itself will still be intact all those years later, heirloom-made and backed by a lifetime guarantee. The "Archive" is the whole point: this isn't a diary, a journal, or a notebook, it's your private life archive, your mom's recipes, quotes from your favorite films, a cutout from a magazine, stickers from your trip to Japan, the photo strip from a night you barely remember, all delineated across inserts you arrange your own way.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

99 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 77% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,8

Alle reviews

(99)

93 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Not as advertised or ordered

Misleading advertisements. Comes from China, product not as pictured. Bright red tacky elastic that does not match cover. Sent two completely different and hideously ugly charms than what was ordered and not at all gold plated. Absolutely not worth even a third of the price charged.

17 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Stacey, I'm truly sorry. Receiving charms that aren't the ones you chose is exactly the kind of mistake that should never happen, and the elastic color not matching your cover makes it worse. Please email help@stillarchive.com with your order number and a photo of what arrived. We'll get the charms you actually ordered sorted out for you, and we'll look at the elastic too. Thank you for telling us plainly what went wrong.
The Still Archive Team

Beoordeeld met 1 van de 5 sterren

Shipping Inaccurate at Best

So far bad. Shipping is not accurate at all. It said it would be here the 15th, then the 17th and now the 18th but there is no way it will be here - it's in China and only processing. Its ships from China. If I had known that upfront I would have never bought it.

17 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Becky, I'm sorry. Watching the delivery date move from the 15th to the 17th to the 18th is maddening, and you deserved an honest estimate from the start. Some orders this month took longer than the date we showed, and we've been working on making those dates more reliable. If your journal still hasn't arrived, or arrived with any problem, please email help@stillarchive.com with your order number and we'll make it right.
The Still Archive Team

Beoordeeld met 1 van de 5 sterren

Get it on Amazon

This company is a rip off. Read carefully before you buy. Only return for store credit. Shipping is not accurate, took almost 3 weeks and that is when I realize they ship from China. Also they have the same journals for $20 on Amazon and the shipping only takes 2 days.

14 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Layla, I'm sorry your order took nearly three weeks. That's much longer than anyone should wait, and it's fair to be frustrated. Our returns are store credit within 100 days of delivery, and we should make that clearer before checkout. If there's anything about your order we can still help with, please email help@stillarchive.com with your order number. We read every message and want to make this better for you.
The Still Archive Team

Beoordeeld met 4 van de 5 sterren

Beautiful Cover on my Journal

Beautiful Cover on my Journal. Disappointed that the pictures shown, don’t match what you actually receive. Example, my chosen folio showed a great BEE charm but in reality, the charm I got was a very small bee.

14 oktober 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

NOT MADE OR SHIPPED FROM THE USA

First of all I do not like that I was under the assumption that this was made and sold in the USA. If I had previously known that it was made and shipped from China I would have bought a different brand. Second I was led to believe that I would have my journal in 5 to 10 days. It is actually going on the 12th day and according to the tracking is still sitting in Chicago in Customs Holding.

14 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

I'm so sorry your journal was held up for so long. When you're told 5 to 10 days and tracking stalls on day 12, it's completely fair to feel misled, and we're sorry the timeline we showed didn't match what happened. If your order still hasn't arrived, or if anything about it isn't right, please email help@stillarchive.com with your order number so we can look into it personally and help.
The Still Archive Team

Beoordeeld met 4 van de 5 sterren

Pocket journal

I purchased the pocket-sized and moss green, and the color is just what I expected and the cover is made from a good quality leather.
T

30 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered the product 2 weeks ago and the…

Ordered the product 2 weeks ago and the delivery keeps being pushed out. Will never order again. Takes to long to receive. Would’ve cancelled if I could.

12 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Simba, I'm sorry. Watching your delivery date keep getting pushed back after two weeks is frustrating, and we understand why you'd want to call it off. That's on us, not you. If you're still waiting, or if your journal arrived with any problem, please email help@stillarchive.com with your order number and we'll do everything we can to help.
The Still Archive Team

Beoordeeld met 1 van de 5 sterren

The refills were received promptly other issues not addressed

The refills were received promptly. They are good quality as is the cover.

I have sent multiple inquiries regarding instruction of the attachment of multiple refills to the elastic bands and acquiring additional bands which to-date have not been answered. This is extremely disappointing.

30 september 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Kristine, I'm glad your refills arrived quickly and that you like the quality, and I'm really sorry your questions went unanswered. That shouldn't have happened. Each insert sits under its own strand of elastic in its center fold, and the loose elastic that comes in the box holds extra inserts, so the cover fits five to six. We don't sell extra elastics right now, but pre-looped traveler's notebook elastics fit if you'd like more. Our how-to guide at stillarchive.com/pages/how-to shows every step, and if you still have questions, email help@stillarchive.com and we'll answer them properly this time.
The Still Archive Team

Beoordeeld met 5 van de 5 sterren

Beautiful

These journals are absolutely beautiful! I loved them in the pictures but the pictures don’t do them justice! It was initially more than I wanted to spend but I decided I deserved to spoil myself a bit and I am beyond happy! I will purchase from here again. Only complaint is that it took longer to arrive than expected but it was totally worth the wait. ❤️

1 oktober 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I like the journal but it doesn’t feel…

I like the journal but it doesn’t feel different from a cheaper brand, so it was a bit disappointing. Also, I still have not figure out how to put the charm on because it is not something extra to put on or directions. I like the color but for the price a bit on a cheap side in my opinion.

8 oktober 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Rosa, thank you for sharing this, and I'm sorry the journal didn't feel special enough for the price. That's important feedback. For the charm, twist the two ends of the tiny jump ring sideways to open it, loop it through the charm and around the elastic, then twist it closed. Tweezers or small pliers make it easier. Our how-to guide at stillarchive.com/pages/how-to has photos of each step. If you'd like any help, email help@stillarchive.com and we'll walk you through it.
The Still Archive Team

Beoordeeld met 4 van de 5 sterren

Overseas Product

The journal came reasonably quick, was not expecting it to come from overseas. It would have been nice to have a date planner as one of the inserts vs two blank ones. Otherwise I am looking forward to starting this journey. The flower charm was was a sweet addition.

30 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great experience

I had a great experience. I absolutlely love my journal! I wish I had gotten the dark brown one, but I still Love the color I bought. Everything about my purchase and experience has been fantastic! I definitely recommend Still Archive. I love everything about it!

6 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I really like my journal and appreciate…

I really like my journal and appreciate how well it fits in a bag for consistent journaling. I quite like the inserts and the ability to personalize the journal to make it uniquely mine.

Already purchased a second journal to gift a friend.

3 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First purchase!!

Bought my first journal from here and am really happy with the quality of it! The smaller version is the perfect size for my purse or backpack and I really like how you have enough of each paper type to use.

10 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I like the journal and the charm

I like the journal and the charm I chose. It was challenging to get the charm on and with little instruction, I almost messed up the entire thing. I’d definitely recommend and plan to purchase more inserts.

13 september 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

No returns and cheap quality

I purchased 2 journals from them and was disappointed with the leather quality. It feels cheap for the price. It also shipped from overseas despite marketing itself like an American brand. When I wanted to return a journal, they asked me for the tracking number to process it. Who does that? Most places require a packing slip only. Their returns are also store credit only when they market 100 day money back guarantee. All of it very misleading.

25 september 2026
Review zonder uitnodiging
Logo Still Archive

Antwoord van Still Archive

Therese, I'm sorry you were disappointed with the quality, and that returning a journal felt harder than it should. I understand that being asked for a tracking number felt like an extra hurdle. You're right that our returns are store credit, and if anything you saw suggested otherwise, we're sorry for the confusion. Please email help@stillarchive.com with your order number if there's anything still open, and we'll help.
The Still Archive Team

Beoordeeld met 5 van de 5 sterren

It's the perfect size and the covers is…

It's the perfect size and the covers is beautiful. I started using it right away. It's easy to carry with you to nite those moments that are impactful, joyful or contemplative throughout the day. It's especially nice that you can just put new fillers in whenever you need to.

22 september 2026
Review zonder uitnodiging

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