Les vapes ne tiennent pas longtemps et malgré la garantie de deux ans Aucun retour mail, site rien Bien entendu on ne peut pas appeler non plus Et je sais que sur cette avis j'aurais un messa... Toon meer
Bedrijf heeft geantwoord
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Les vapes ne tiennent pas longtemps et malgré la garantie de deux ans Aucun retour mail, site rien Bien entendu on ne peut pas appeler non plus Et je sais que sur cette avis j'aurais un messa... Toon meer
Bedrijf heeft geantwoord
I sent a message to the GV team inquiring about an unclear pre-order ETA date. I was responded to in a timely manner and because my preorder item wouldn't have been in stock until December, I was of... Toon meer
Bedrijf heeft geantwoord
Order #GK145199 I pre ordered a Aegis Legend 300 on accident because it says “in stock” but after reading these reviews people are saying its a mistake to pre order these items because i wont receiv... Toon meer
Bedrijf heeft geantwoord
I input the incorrect shipping address, and with very deft actions by Geekvape, and their emplyees, a new, and correct, shipping label was made, placed on my package, and sent to me. I cannot say how... Toon meer
Bedrijf heeft geantwoord
Geekvape, founded in 2015, is an innovative technology company headquartered in Shenzhen, China. Our mission is to produce innovation and create reliable user experience for vape industry. We always listen to different voices, aiming to contribute a positive impact on our society and bring a healthier vape experience to the public. Serving more than 30 million customers globally with the highest standard, Geekvape connects actively on social media with over 2 million people who are creative at work and confident in life.
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I ordered e-cig mod. and only relieved the bottom door. I went back to page I ordered from and it was the complete mod not just the bottom door.
I'm still looking for a store that is honest, any help would help.

Antwoord van Store Geekvape
Price was good for coils that I couldn't buy at local vape shops and the product was shipped relatively quickly.

Antwoord van Store Geekvape
Very unhelpful and unfriendly. Will not use this company again.
Order hasn't shipped after 8+ days, no response to an email sent 3+ days ago, or the other one sent yesterday. When I call they say the chat. When I chat they say to email. They'll transfer you to random departments just to get you off of their line. Also, their main profile on this platform has a rating of 1.5 so they abandoned it and moved to Total scam.

Antwoord van Store Geekvape
I had a little issue with my pod and the customer service stepped in to resolve the situation in a very convenient and pleasant way , problem solved and I can tell you that I like my pod very much. Would recommend them without hesitation

Antwoord van Store Geekvape

Antwoord van Store Geekvape
The is 2nd to none in my opinion but the support is in the basement bad. No real ability to fix problems big or small without adhering to their inflexible confides of receipt and in a timely fashion. Don’t wait if u have issues or may have issues jump on it. I think the powers that be have no feel or connection or don’t care about the disconnect with their overseas agents that must translate everything slowing down what I continually found to be a waste of time and more to be the Great Wall of China. If a product comes out better I’ll switch on that alone

Antwoord van Store Geekvape
They are attentive and responsible with customers and always willing to respond to any situation that arises.thanks

Antwoord van Store Geekvape
Bonjour, Je modifie mon 1er message. J'ai commandé la GeekVape Aegis Legend 3 Kit Carrera Edition 230 W sur le site de GeekVape ou l'adresse http est geekvapedistro.org le 11 Juillet or ce site est frauduleux. Il vous contact via Whatsap. Surtout ne les croyez pas surtout s'il vous demande des frais supplémentaires pour le transport et une soi-disante assurance. C'est une Arnaque. Par contre le site store.Geekvape.com mérite un 5 étoiles car ils m'ont contacté de suite mais ne peuvent pas faire grand chose pour moi malheureusement.

Antwoord van Store Geekvape
Ensure products are fully shipped, not partially shipped and then updated en route as a full shipment. Got an email about a partial shipment and the day it was set to arrive it was updated as the full shipment, however I only received the excessories I order and not the mod I was needing to replace the one I've had for 3 years. Customer service wasn't much help as they needed the invoice which wasn't put inside the parcel before shipment. So wasted 60+$ and have stuff for a mod I don't own.

Antwoord van Store Geekvape
Top of the line vape for and awesome price. Very professional and helpful staff and speedy shipping and delivery.

Antwoord van Store Geekvape
Shipping was fast and product was packaged well and delivered on time.

Antwoord van Store Geekvape
Order #GK145199
I pre ordered a Aegis Legend 300 on accident because it says “in stock” but after reading these reviews people are saying its a mistake to pre order these items because i wont receive it in a timely manner. Can i please get some help from customer service.
Update: We can cancel the glass product and ship the other.

Antwoord van Store Geekvape
I still have not received My order.
Order number ORDER #GK143052

Antwoord van Store Geekvape
Be careful scammers!!
my new Geekvape got defective in the first 14 days.
i went to their website and after 3x 2h support session i still didnt recieved my replacement...
they always say they busy and i will receive in the next 48h a email for my replacement. never got an email and its now over 1 month

Antwoord van Store Geekvape
Everything was delivered on time and I was pleased with the quality and craftsmanship of the product. The only problem was I wasn't informed that the batteries were not included.

Antwoord van Store Geekvape
Although my order was delayed, I was contacted with an apology and told when I could expect it. I understand that things can happen to slow down deliveries and I really appreciate their efforts to let me know what was going on. I love geek vape and I love the products.

Antwoord van Store Geekvape

Antwoord van Store Geekvape
I received exactly what I ordered. Everything worked perfectly.

Antwoord van Store Geekvape
Great communication and honored all requests. Quite rapidly, I must say. The product that I purchased was packaged well and in perfect condition. Very professional, courteous & helpful customer service representatives. I will be keeping them in my contact list for future shopping needs. And, trust me, I’ll be doing that soon!

Antwoord van Store Geekvape
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