Strapology Reviews 513

Very Poor service and shoddy tracking. Really not very helpful don’t know how they got all these positive reviews

Terrific product. Better than the original. And the service was top-notch. I could not have hoped for any better.

The coating on the strap buckle peeled / corroded off after 3 months, with the metal then touching my skin it gave me an allergic reaction, and I am not normally allergic to anything!

Ordered the titanium/Leather Ultra strap on 19th February, it arrived 10th March.
It was listed as available when I ordered the strap, but was advised this was designated as a "pre-order" due to a "delay with manufacturing" and as such subject to a longer shipping timescale. The provided tracking is unreliable and seems inaccurate.

That said, the strap did arrive, well packaged and it does seem to be a decent quality item.

To be honest, were Strapology to sort out the issues they have with getting the straps shipped to their customers, I would have no hesitation in recommending them, but they really do need to get the shipping/tracking issues resolved.

Great service

Quite poor quality for the price. It took ages to arrive (I’m in the UK), and within a couple of months, the strap has
Discoloured really badly and the clasp regularly comes apart leading to our new family game ‘hunt for Dad’s watch strap metal bit’. For an £800 watch, I’d recommend looking elsewhere.

Took weeks to get delivered. Quality is "ok" but I feel others offer better for less with faster delivery.

The price of the watch straps were very reasonable and the quality is great. I would recommend getting them to anyone who has an Apple Watch.

The watch strap is of good quality and arrived quickly

Great service

Great product and quick delivery.
All round good experience

No delivery and no response to numerous emails asking for updates. Guess im saying goodbye to £60. Would not recommend purchasing from this site.

Don’t buy their straps with a magnetic buckle. It will just fall off.

Took quite along time to get here admitted they did say it could take a while, and then I open the box for it to be the wrong strap that I ordered which would have been fine because I don’t care that much but it then didn’t fit my watch at all so I’m now raging.
Edit:
They quickly emailed and changed my order with a complementary free strap aswell as the one I had previously ordered.
Happy customer 😋

I was dubious at first as the strap was not as tough and strong looking as my original apple one. But i have been wearing it for quite a few weeks and it appears to be proving itself. Packaging and gift boxes are excellent. I will be reordering from this company in the future.

Paid £49.99 for a black titanium strap. Within two weeks the black finish has already started chipping away. The quailty feels cheap and sub standard. £49.99 is an absolute rip off. Won’t be purchasing form this company again.

I ordered 3 for 2. Cost was about £60. Order arrived after 2 weeks. It was obvious from the beginning that this business is registered to a flat in London. Within a week from the order, i heard nothing to suggest that my order was processed so i asked for the order to be cancelled. Within minutes, I received notification that order was dispatched from a Chinese address. Very odd given my cancellation request, seems to be a scamming tactic. I was then told to return it after arrival. Ive now returned and its a month of pain. Not only the return policy is the oddest and most suspicious one ive ever seen (you post it back at your own expense), but the delivery company also told me they cannot obtain access to the flat to complete the delivery. Not sure what others experience with the return/refund is, but its not far from a fraudster company behaviours so far.

Wrong product arrived but the customer service to put right was excellent. Couldn't have responded and resolved the issue better.

Whilst the customer service was great the strap itself failed after about a month.

Communication, service, and product top quality as was the presentation.
Exceeded our expectations.