Styletread Reviews 

Trying since Wed to return my item , same experience as ive read on reviews no response no return label no response to phone calls or emails. Im so annoyed and will be talking consumer affairs

Accidentally returned wrong item
Customer service provided no service what so ever
They refuse to find my item, look at footage or do anything to find it and refunded me only a partial amount.
untrustworthy and unhelpful staff.

would never buy from them again.

I have been trying to process a return for 3 weeks with no success. Going into their returns screen, you cannot select the product you wish to return. I've sat on live chat for 15+ times with the business either closed for the day or sat their for 2-3 hours. I also sent numerous emails with no response. I guess I'll be selling the shoes on Facebook. This place is a joke, don't buy from them.

Thank you! you have a great choses of shoes and I like your shop! Thank you I will recommend everyone to buy from you!

The same experience as Bernadette. Ordered on the 15th of November, no ETA for delivery, but an auto-email to review my purchase. I have emailed & tried to phone several times, their phone message says they are in a company wide training session, its the same message since last week and the advice is to email them. I don't normally leave bad reviews (in fact I never do) but I think consumers should be wary.

Ordered shoes on 19th November and still waiting for them to arrive. Received Order Confirmation Email, then 11 days later received an email asking if I am enjoying the shoes and to rate the service and products. Bit difficult when I havent received the shoes. Have been trying to contact Styletread to chase up order, but when I phone them, the recorded message says to try later. Am currently on their "live Chat" waiting for a customer care consultant who "will be with me shortly". I've been waiting on line for 15 mintues..... SHould have purchased my shoes from another site!

Great product selection, quality products and fast delivery within a week. I have made several orders over the last 3 years and always happy with the products and quality. Highly recommend.

My personal experience has been truly AMAZING. First of all any complaint you get to speak to a human. The returns process is so easy it has left me feeling totally comfortable when buying all types of footwear. This is the only place where I feel 💯 confident that what I see in photo is what I’m going to get. Bravo 👏🏾 and on top of that I’m getting so many compliments on my footwear. I have now shared this link with five other people.
Blessings and have a wonderful day🙏🏿

Used to love this company, spent thousands with them. Recently, though, if I send something back they have randomly reduced the refund price, so that I do not receive the full price that I paid for shoes.
Also their refunds have been taking way too long and I have had to contact them to prompt the refund.

Black Friday Sales 20% off store wide as per their email and website, however when you try to apply your discount offer you cannot apply as you have to apply their Black Friday Sales 20% discount code leaving no room for your discount voucher. This is false advertising as you can’t have both vouchers which I believe there is no Black Friday Sales 20% because this should not be a voucher as this is an advertised sale not a discount voucher. Disreputable advertising I will never purchase from this company again. Be warned think twice before purchasing as they are not the cheapest online shoe company and their misleading sale information is deceptive and deceiving.

Thankyou
Style Tread ,my boots arrived 3 days after I ordered them,
they were too big ,
Sent them back ,no cost to me,
Ordered the right size this time.
They arrived 3 days later.
Thankyou I am so happy with my boots .❣️❣️
Very well made ,perfect fit.
And I Love the packaging.
😄😄

Shoes arrived months late. When they eventually arrived they didn’t fit, so I asked to exchange for another size.. only to be told I was outside the exchange period. Staff were totally uninterested in helping me and gave snide and unprofessional replies. Never again

I returned a pair of shoes worth $127.00. I returned the shoes using your preferred courier. You say the shoes never arrived so I'm out of pocket. I bought quite a few pairs of shoes from you, never again. The worst bit, you were totally disinterested in helping me resolve this. Be warned.

I bought a pair of grey perforated boots with side zippers when I ordered they said that the boot was leather but when I had a look on the bottom of boot it said man made upper man made lining and it’s supposed to be made in Australia but actually made in China, very disappointing.

Boots came so quickly - 2days (I live in NZ). I’m always wary when buying online but this company is 100% legit. Exactly as shown on website. Very happy

I had excellent customer service from Styletread when I accidentally printed their return label and stuck it to my ASOS return parcel instead. I emailed Styletread asking if they could return my ASOS bag and that I was willing to pay for postage. They asked me to send them the ASOS return label and they forwarded my parcel for me and kept me updated by email. I thought I lost $200+ worth of ASOS refund but their customer service was excellent and I couldn't thank them enough.

I buy all my shoes at Styletread ever since 2013 and I love their easy return.

Faulty boots, sent photos, advised I was eligible for refund but unless I send them back for them to destroy or I CUT THEM UP and send photo of proof they will not refund me. THEY ARE FAULTY REGARDLESS AND A REFUND IS DUE!!! I will not buy anything from here again. And will be warning others 😡😡😡

FANTASTIC!! Ordered a pair of shoes for work thought I would be waiting for at least a week but the shoes arrived within 2 days! 😀Would buy with them again!

I've ordered many pairs through Styletread over the last few years, and I've never been disappointed. The quality of the shoe will, of course, always depend on the brand that you buy but I've always been happy with the items I've ordered.
Delivery is always extremely fast in my experience, and their customer service is fabulous. Highly recommend!

Ordered a pair of shoes from Style tread weeks ago, money was taken out and order confirmed. I was sent an email saying they were packing my order.
It was supposed to take 4 days to arrive being Christmas I allowed extra time so let the week run out. I sent numerous emails following up my order to be sure it would arrive before Christmas and no response. Called them today and was told they sold out and won't be able to get any. After weeks of them knowing this they have now left me with having to replace the order via somewhere else and waiting on a refund that won't be processed before Christmas. The service was poor and could have been handled much better, to have to chase up and order that was supposed to be processed weeks ago yourself isn't what I would of expected. I'd rate them lower if I could.