This is our second year using Successories for our annual meeting awards. Once again, they really did a fantastic job. April in customer service was always quick to respond, and provided clear insig... Toon meer
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Lees wat reviewers zeggen
My shipment was minus the other half of the order that was on the packing slip. When I got to the right people, they discovered the problem and have said they will get the rest of my order out to me... Toon meer
Bedrijf heeft geantwoord
Elle was great to work with! We spent alot of time on the phone together ensuring my custom order was accurate and she answered all of my questions and was very personable and service-oriented. As i... Toon meer
Successories is top notch with the crystal awards. I have been purchasing our yearly awards for numerous years and get nothing but compliments on how beautiful they are. The site is easy to use and... Toon meer
Bedrijfsgegevens
- Bedrijfscadeau leverancier
- ook in
- Business to Business-service
- Cadeauwinkel
- Promotieartikelen leverancier
- Promotieartikelenwinkel
- Sportprijzenwinkel
Over Successories
Geschreven door het bedrijf
Successories.com is the premier online destination for high-quality corporate gifts and employee recognition awards. With a wide selection of products designed to celebrate and motivate, Successories.com stands out as a trusted source for businesses looking to honor their team's achievements and milestones. From exquisite crystal awards that sparkle with acknowledgment to personalized work anniversary gifts that commemorate years of dedication, each item in their collection is crafted with care and precision. Successories.com understands the importance of recognizing hard work and loyalty, offering a variety of gifts for employees that can enhance any corporate culture. Whether you're looking for a meaningful employee appreciation gifts or searching for unique items that reflect your company's values, Successories.com has everything you need to make a lasting impression. Their commitment to quality and customer satisfaction makes them a go-to for anyone looking to invest in meaningful, impactful corporate gifts and awards.
Over 35 Years of Quality Service
Geschreven door het bedrijf
- 1000s of Satisfied Customers including 95% of Fortune 500 companies
- As a business-to-business e-commerce retailer, Successories provides exclusive, high-quality motivational and recognition products. For over 35 years, our products and services have proven to increase productivity, retention, and engagement. With a growing library of exclusive designs and products, Successories continues to motivate generation after generation.
100% Satisfaction Guarantee
30 Days and We will Make it Right
We guarantee that the products you receive are as advertised and manufactured at the highest quality.
If you are not 100% satisfied with your Successories purchase within 30 days of receipt, we will exchange your item or refund your money. We'll do whatever it takes to make it right! See site for details.
Contactgegevens
6421 Congress Ave, Ste 206, 33487, Boca Raton, Verenigde Staten
- 1-800-535-2773
- contactus@successories.com
- successories.com
4,5
Uitstekend
1K reviews
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Good quality
4 augustus 2026
Excellent service and personal…
Excellent service and personal response. Very quick and professional.
4 augustus 2026
Great Customer Service
My item arrived dented and customer service fixed the problem by sending out a replacement immediately.
4 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I asked for tax exempt
Customer Service Manager Sheldon worked to resolve the problem I had with my tax exempt status for my purchase. I appreciate and recognize good customer service. Thank you again!
25 juni 2026
Antwoord van Successories
Thank you, Alice, for your feedback. We’re sorry for the confusion with the tax-exempt status on your order.
During checkout, there is a section to submit tax-exempt documentation so our team can verify and apply the exemption before billing. It sounds like that step may not have been completed or clearly understood, and we apologize for the frustration.
Of course, we will credit back any taxes due once the exemption is confirmed. Our customer service team will be in touch to help get this corrected promptly.
The product was very good as always and…
The product was very good as always and delivery was quick.
31 juli 2026
The customer service has been great
The customer service has been great. You all are very responsive. However, the product I received was broken. The communication to resolve this issue hasn’t been great.
3 augustus 2026
Antwoord van Successories
Thank you for your feedback. We’re glad to hear our team has been responsive, but we’re very sorry the product arrived damaged and that the resolution communication has not met expectations. That is not the experience we want for our customers.
After reviewing the order, we confirmed that payment was not captured at the time of shipment, so there are no funds available to refund due to the damage. However, customer service is working to close out the open invoice so that $0.00 is owed.
We appreciate your patience while our team finalizes this adjustment.
Very good customer service but quality…
Very good customer service but quality of medallions has declined compared to the 2017 purchase.
3 augustus 2026
Didnt receive item in time
3 augustus 2026
So easy
So easy, every step in the order process was incredible. The award i ordered was exactly what I envisioned. Thank you so much.
27 juli 2026
Online verbage was misleading
Online verbage was misleading. The item stated "engraving". The item I received was NOT engraved but instead the personalized part was printed on, probably laser printed or taped. I would NOT have ordered the item if I had not it would not be engraved.
28 juli 2026
Antwoord van Successories
Thank you, Lori, for your feedback. We’re sorry the personalization was not what you expected.
To clarify, the item was laser engraved, which is a modern and widely used engraving method. It is different from traditional rotary engraving, which may be the look you were expecting, but it is still a true engraving process and not printed or taped on.
That said, we understand the final appearance did not meet your expectations. Our customer service team will be reaching out, and we stand behind our 100% Satisfaction Guarantee to help make this right.
I will not order from this company…
I will not order from this company again! The cup holder is not as pictured and much smaller than anticipated, the pen case was dented and I ordered a blue pen for a reason. I received a red pen. Three strikes!
It was a gift so I had no choice but to give as received, applying profusely!
28 juli 2026
Antwoord van Successories
Thank you, Jodi, for your feedback. We’re sorry to hear this gift did not arrive as expected.
The pen cup is one of our best-selling and well-reviewed items, and the dimensions are listed on the product page to help set expectations. That said, the pen case should not have arrived dented, and you should have received the correct pen color selected with your order.
We did not have a prior customer service request on file, but we stand by our 100% Satisfaction Guarantee and would have been happy to make this right with a replacement or resolution. Our customer service team will be reaching out to arrange a refund and address the issue.
Excellent Customer Service & Outstanding Support!
When ordering the person I spoke to was very helpful!!! This was our first time ordering and we will order again! Customer service was fast and courteous and got back to me with my multitude of questions very fast
!
Thanks!
27 juli 2026
Prompt and Clear response
I had questions and you got back to me right away with options. Voice mail and email had clear explanations and instructions so I could proceed independently.
27 juli 2026
Perfect Work!
The Above & Beyond Award was produced perfectly and exactly as we requested. Thank you!
27 juli 2026
Very quick production and delivery
Very quick production and delivery, and the plague is perfect.
27 juli 2026
I had the most disappointing experiece…
I had the most disappointing experiece with this company. After weeks of design I was notified the product I wanted was out of stock, then we went with the suggested replacement only to be told that they cannot meet the production date. I will never do business with Successories again.
22 juli 2026
Review zonder uitnodiging
Antwoord van Successories
Adrienne, I’m sorry we let you down. After the original product became unavailable, we recommended a replacement but the delay was in the custom metal die to be created before the foil stamping could begin. Unfortunately, that process could not be rushed enough to meet your event date. We should have confirmed the full production timeline before assuring you the order could arrive on time. We take responsibility for setting an expectation we could not fulfill.
An easy shopping experience
Everything went well and parts of the order that were missing were filled expeditiously.
17 juli 2026
Customer service experience was less…
Customer service experience was less than satisfactory. Shipping dates kept getting changed and I had to request updates multiple times. Then the packages were not shipped in the manner requested--individual for shipping.
14 juli 2026
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