Let me tell you, I'm so happy I found Suitreview. I've had a challenging time with sizing, and the suits from suitreview have fit so perfectly I barely need any tailoring. The fabrics are great and th... Toon meer
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Lees wat reviewers zeggen
amazing company. nice and communicative customer support team. they stand by their product. The suits are of high quality and have lasted me for at least 6 months now. I will be checking suitreview fi... Toon meer
The experience with SuitReview was smooth and satisfying. I spoke with one of the gents about updating my address, which went well. The jacket was a great fit, came with a garment bag, surgeon cuffs.... Toon meer
Terrible customer service. Completely unresponsive via email. I had to resort to sending direct messages via Instagram to get anyone to respond. I waited for over a month for a tracking number for a s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Blaak 520, 3011TA, Rotterdam, Nederland
- 0615697971
- info@suitreview.com
- suitreview.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 17% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The suit that I ordered from SuitReview…
The suit that I ordered from SuitReview arrived within the expected timeframe, in perfect condition, and fit perfectly. I plan to make SuitReview my main source for whenever I need to buy a suit.
Only complaint is the suit was a slim…
Only complaint is the suit was a slim fit cut but it was in the description. Lucky for me I have a great tailor.
The jacket was top-notch
The jacket was top-notch. The pant come too tight. My second order was refunded after over w months of waiting with no explanation.
Attention to detail and experience
I ordered a 36r for one of my suits and on a Sunday, I got a call. It was the owner and he noticed I had ordered a 36s and and 36r. And that, that wasn’t common. I told him I needed 36s for both. Looked around his inventory, and shipped me the correct size. To pay attention and take the time to do things with care is something we do not see often in today’s environment of fast fashion. It’s a breath of fresh air to see someone care about their customers.
Usually great. This time missed the mark
I have bought several items in the past and had no issues. This time, the order was quite delayed and the item came in the wrong size. Communication with the team was less than optimal. Decided to simply return the item myself. Now debating whether or not to purchase again.
Multiple emails went without any answers
Suitreview provides a convenient and…
Suitreview provides a convenient and useful option to obtain high-quality suits that are affordable
Always had a good experience on the…
Always had a good experience on the site and receiving my goods promptly.
Product shipped a week after order
Product shipped a week after order. Suit didn’t fit (not their fault) but request for return has gone unanswered for 36 hours at this point. Policy is response within 24 hours.
Great products.
Still haven't received the parcel.
Still haven't received the parcel.
You should seriously consider changing your courier partners. It is unacceptable that so many days after payment and purchase I still have not received my parcel. I have never experienced anything like this in the past.
Regards
It came damaged
It came damaged, and I asked for a refund 3 weeks ago. No one responded, and I still need a refund! This is the 3rd suit I bought, so I am a repeat customer and up until this point, a satisfied one. Please contact me as soon as possible to rectify this. Thank you.
Suit review is one of my favorite suits…
Suit review is one of my favorite suits online store , always I’m happy with mi delivery
Top Customer Service!
This jacket is quality and the fit is amazing
This jacket is quality and the fit is perfect. Not to mention the fabric is amazing
Jacket was perfect
MY Last Order
At this point ill rather just stick with suitsupply, at least there will ne transparency and communication and shipping expectations will be set. Every year prior to 2024 so 2017 -2023 was fantastic ill say. But much has gradually changed. No email communication unless you inquire and then it's about a week until they respond. " IN stock actually might not be in stock but pre selected for sale, so they posted for sale PRIOR to having in hand. So you are paying for speculation, then you are stuck waiting for it to be received by them, THEN, shipped to you. Items take a 3 weeks to month just to ship +10 days. So for custom takes 6-8 weeks plus + 10 is reaching a quater of a year for a suit maybe. Expedited shipping option is gone my guess is due to pre-election mentionedearlier. That's why I've never ordered custom i feel like ill be waiting 90 days with no updates. Perhaps that focus is what triggered the new customer experience. Much success to them hopefully they can get. Customer service, shipping, transparency and communication back together.
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