I received the wrong product. I returned it according to instructions given. After almost a month I received an e mail today stating I'm getting a refund. What happened to the product I ordered?
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... Toon meer
The service and shipping was great. Regarding the product I chose black to go with our other fixtures. The finish is matte black which marks easily I wish I would have known this beforehand
3 time ordering from Sun Bright Lighting. Easy to order online, package well, shipment was on time. GREAT PRODUCT!
Bedrijfsgegevens
Geschreven door het bedrijf
Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.
Contactgegevens
7751 Alabama ave, unit 16, 91304, Canoga Park, Verenigde Staten
- 8337172728
- support@sunbrightlighting.com
- sunbrightlighting.com
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Got my order promt.open big box to see…
Got my order promt.open big box to see 8 small boxes,one which looked off white compared to the other 7 and it had been opened.assumed I received a returned light from another purchaser.i was OK with that since it looked to be in mint condition.well apparently the company promptly restocked there return and shipped it out to me without doing a quality return check.therefore I received the light and I installed the light to find out it doesn't work.i also had one more light in my order that did not work properly..first time I used this company with a new client only to look like l buy and use stuff from a discount store.
Very helpful in making a necessary return …
The order I placed was on time and correct. Unfortunately, it would not work on a system I already had without modifications I didn’t want to make. They were very helpful in letting me return the path lights and gave me full credit. I would buy other items from them later.
Step Lights
Bought the STS02 for my house. Easy to install into brick or hardscape, they feel solid and look great.
Great customer support.
Great Service & Products
One of the only 5000k lights I can find. Always helpful with my orders and are next to none when there’s a warranty issue.
Very good product, I’ve had there lights going on 3 years, no issues to date
Five Stars Across the Board
I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I don't know why others don't have it as one would think it looks best hanging).
The service, communication and delivery was outstanding. I look forward to doing business with Sun Bright Lighting again.
great phone assistance help me…
dedicated phone assistance to help me get the right LED strip light with the right color temperature for my application we tried several different types. I tested them and then the company is willing to have me return the ones we did not use. It was all very efficient thank you very much.

Antwoord van Sun Bright Lighting

Antwoord van Sun Bright Lighting
I never received my lights and I was…
I never received my lights and I was supposed to have a credit back and still have not received confirmation on that order.

Antwoord van Sun Bright Lighting
Positive Experience
Easy ordering, timely communications on delivery, efficient process on prior return and final product worked perfectly.

Antwoord van Sun Bright Lighting
Very difficult item to find and a great price.
You offer a great price on an item that is very difficult to find. We are happy with the service and the product. Your product appears to be more durable than the original item. We will be back for more of this item.

Antwoord van Sun Bright Lighting
Wrong lights sent to me
I hav yet to get a reply to my return text to your representative who said you sent the lights I requested & I replied that they were not & sent a pic w/ my text showing the incorrect light that was sent. I think the persons name is Poyang.

Antwoord van Sun Bright Lighting
Homeowner
Very quick & responsive. Lights were what I expected especially the color .Easy to install.

Antwoord van Sun Bright Lighting
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







