Sunlight Reviews 

318
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I paid upfront for a year subscription at $157 per month and received one month's medicine , then nothing. Every customer care message was answered by a different person and no one explained how to r... Toon meer

Beoordeeld met 5 van de 5 sterren

I checked out Sunlight thoroughly before committing to their service and I have not been disappointed. They have had great communication, encourage you to make your own physician aware of the prescrip... Toon meer

Beoordeeld met 5 van de 5 sterren

The Customer Service rep was very polite. She offered to help me in completing my refill form over the phone, as I had not yet received the email refill form in my portal as yet. This was important a... Toon meer

Beoordeeld met 5 van de 5 sterren

I had worked with a different company and switched because prices were better. Communication with Sunlight is much better and easier. They are willing to work with you on adjusting dosing as you con... Toon meer

Bedrijfsgegevens

  1. Centrum voor gewichtsbeheersing
  2. ook in
  3. Arts
  4. Geregistreerd algemeen verpleegkundige
  5. Medische groep
  6. Online voorschriftgeneesmiddelen verkoper
  7. Wellnessprogramma

Geschreven door het bedrijf

Our mission is to support you in achieving your weight loss goals through personalized solutions and expert guidance. We are committed to fostering a community where everyone feels empowered and motivated to succeed.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

318 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(318)

309 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Getting steady results so far

Getting steady results so far. Avoiding fatty foods that can produce unexpected diarrhea and also staying hydrated. Very satisfied with follow up and ability to ask questions. Only setback was the way to measure the dosage in the syringe wasn’t completely clear so I texted for clarification. Got the answer next day.

14 oktober 2026
Beoordeeld met 5 van de 5 sterren

Great Communication

They have great communication about what to do, and they keep up with your progress and check in occasionally. It was all pretty quick and painless.

13 oktober 2026
Beoordeeld met 5 van de 5 sterren

From my first encounter with Sunlight

From my first encounter with Sunlight, I have had nothing but excellent care. Sunlight has been responsive, and professional. My wife and I have had nothing but a wonderful experience so far, and we are both seeing results!

12 oktober 2026
Beoordeeld met 1 van de 5 sterren

I would strongly caution others before…

I would strongly caution others before doing business with Sunlight. You will not lose weight and your credit card will be charged without you ordering their product.

On October 11, 2026, at 9:18 AM, a Sunlight representative, F. C., stated in writing: "We will not charge your card or place another tirzepatide prescription/order unless and until you explicitly confirm you want to proceed."

I never provided authorization or explicit confirmation. Despite that written assurance, my credit card was charged approximately nine hours later at 6:53 PM for $747. When I immediately disputed the charge and requested a refund, the company refused, even though less than 24 hours had passed since the charge was made.

In addition to the billing issue, the treatment was ineffective for me. After three months on tirzepatide, including a 15 mg dose, I did not lose any weight.

My concern is not simply that the product did not work for me, as results vary from person to person. My primary concern is that I was charged after being explicitly told that no charge would occur without my confirmation. Consumers should carefully review all communications and policies before providing payment information.

11 oktober 2026
Review zonder uitnodiging
Logo Sunlight

Antwoord van Sunlight

Thank you for taking the time to share your feedback. We sincerely apologize for the confusion surrounding the communication and billing, and we understand how concerning and frustrating this experience must have been.

After reviewing the matter, a refund has been provided. We appreciate you bringing your concerns to our attention, as feedback like yours helps us continue to improve the customer experience.

If you need any further assistance, please contact us directly at help@sunlight.com.

Thank you again for your feedback.

Beoordeeld met 1 van de 5 sterren

SUNLIGHT IS A SCAM

SUNLIGHT IS A SCAM. THEY ROPE YOU IN WITH A CHEAPER PRICE THEN CHARGE YOU A HIGHER PRICE WITH NO WARNING. THEY ALSO CLAIM THAT A DOCTOR LOOKS OVER YOUR “NEW” CHART EVEN WHEN YOU DON’T SUBMIT ANYTHING. THEY ALSO OFFER YOU AFTER BECAUSE THEY DONT REFUND, TO LOWER YOU BACK TO $250/MO, WITH A CONFIRMATION EMAIL STATING THAT IS YOUR PRICE, AND THEN “ACCIDENTALLY” CHARGE $389 AGAIN AND CANT REFUND AGAIN. THIS COMPANY IS A SCAM. DONT BUY FROM THEM. WE HAVE REPORTED THEN TO OUR BANK AND NOW THE BBB. NEXT WILL BE THE MEDICAL BOARD. THIS HAS BEEN A NIGHTMARE FOR MY HUSBAND MOST RECENTLY AND MYSELF.

31 juli 2026
Review zonder uitnodiging
Logo Sunlight

Antwoord van Sunlight

We appreciate you bringing these concerns to our attention. Feedback like yours is important and helps us identify areas where the customer experience can be improved.

We would appreciate the opportunity to discuss your concerns directly and privately. Please contact our customer care team at help@sunlight.com so we can assist you further.

Thank you again for your feedback.

Beoordeeld met 4 van de 5 sterren

So far, So good!

Sunlight was a new company for me. I had never heard of them before but so far I am glad I gave them a try. Every concern I have brought up has been answered promptly. I’m losing weight at a sustainable amount. The only reason I didn’t give 5 stars is a miscommunication about charges for the nausea medication.

8 oktober 2026
Beoordeeld met 2 van de 5 sterren

This company is hard to trust and…

This company is hard to trust and wouldn’t recommend….

I paid for 6 months and o did lose weight. That’s not the problem …. Tirzepatide truly works! So use it to lose weight, yes!! But find a company who guarantees NOT to continue charging your credit card be use this company is terrible and are very dishonest!

I told them I didn’t want to continue taking it and guess what? They charged my card and got a lot more than it was worth! I fought them on it but because their hidden small print says if you a deer the ‘how are you’ questionnaire at the end of each month, that means they will charge your card; even if they don’t have a cancellation form nor policy bc it’s a month to month, after they charge you FULL PRICE from the very start…

I would never ever recommend this company!

11 september 2026
Review zonder uitnodiging
Logo Sunlight

Antwoord van Sunlight

We appreciate you bringing this to our attention. Your feedback is important and helps us continue to improve the experience and communication we provide to our customers.

We would appreciate the opportunity to assist you directly. Please contact us at help@sunlight.com so our team can review your concerns with you privately.

Thank you again for your feedback.

Beoordeeld met 1 van de 5 sterren

I signed up with Sunlight and it went horribly wrong at the 5th month…

I signed up with Sunlight and it went well until my 5th month. The medication came HOT from UPS and I could not use it. I could not get a refund nor get it refilled. It wasn't there fault, it was the pharmacy, wasn't the pharmacy so I guess it was my fault. Never heard back from them on this issue to resolve. I am so disappointed because they started out good. If you want to throw away $250+ dollars feel free to use Sunlight.

30 september 2026
Review zonder uitnodiging
Logo Sunlight

Antwoord van Sunlight

We appreciate you bringing this to our attention. Your feedback is important and helps us continue to improve the experience and communication we provide to our customers.

We would appreciate the opportunity to assist you directly. Please contact us at help@sunlight.com so our team can review your concerns with you privately.

Thank you again for your feedback.

Beoordeeld met 5 van de 5 sterren

Loving it!

In 2 months I've been on GLP-1 and lost 10 lbs which I look and feel better. Can't wait to continue with this product.

9 oktober 2026

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