Sunlighten, Inc. Reviews 3.737

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My salesperson was Mike Burch. Mike promptly asked me questions to help him understand what my needs and interests were. He was exceptionally informative and obviously knowledgeable. I also like... Toon meer

Beoordeeld met 5 van de 5 sterren

I submitted an inquiry wanting more info on pricing which model would be the right fit as a part of my cancer treatment and recovery plan. Riki Bennett called me immediately, answered all of my questi... Toon meer

Beoordeeld met 5 van de 5 sterren

Great product. High quality. Shipped with incredible protection and arrived without a single imperfection. Assembly is very simple with detailed instructions. I misplaced the remote and they sent... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Easy to navigate website and fast checkout. Only reason for 4 stars instead of 5 is that we had to wait nearly 6 months for a stand that was on backorder. I love my Sunlighten red light panel it is w... Toon meer

Bedrijfsgegevens

  1. Sauna
  2. Medisch kuuroord

Geschreven door het bedrijf

With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being. Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits. Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great service

Great service, quick response!
Sunlighten was recommended to me by a family member and I had learned more about them from various podcasts. Riki, our sales rep, was very responsive and knowledgeable. Helped us through the whole process. We love our sauna and I am telling everyone how great it is and recommending sunlighten as the best customer experience and by far the best quality

6 maart 2026
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Antwoord van Sunlighten, Inc.

Thank you so much for your thoughtful review, Cindy! It means a lot to hear your family’s recommendation led you to Sunlighten and that Riki helped make the process feel smooth and supportive from start to finish. We’re thrilled to hear you’re loving your sauna and already sharing your experience with others. Thank you for trusting us to be part of your wellness journey, and please know we’re always here if you ever need support along the way!

Beoordeeld met 5 van de 5 sterren

Our Purchase Experience

Riki our Sunlighten representative was wonderful! We had many questions and he answered them all and explained his answers thoroughly. He made sure we had his contact information if any other questions came up. We could not have asked for a better experience and look forward to receiving our sauna!

5 mei 2026
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Antwoord van Sunlighten, Inc.

Thank you for sharing your experience, Paula! We’re so happy to hear Riki took the time to thoroughly answer your questions and help you feel confident in your decision. That level of care and support is so important when starting a wellness investment like this. We’re excited for your sauna to arrive and can’t wait for you to begin enjoying it. Thank you for choosing Sunlighten!

Beoordeeld met 5 van de 5 sterren

Use it every morning

Use it every morning! I absolutely love this light

15 april 2026
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Antwoord van Sunlighten, Inc.

Thank you for your review, Kristen! We love hearing that it has become part of your daily routine. There’s something so powerful about starting each morning with intentional wellness habits, and we’re grateful to be part of that with you. Thank you for choosing Sunlighten!

Beoordeeld met 5 van de 5 sterren

D'Nisha at Sunlighten was WONDERFUL…

D'Nisha at Sunlighten was WONDERFUL when I had an issue with my Solo sauna.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Sunlighten, Inc.

Thank you for sharing this, Nancy! We’re so glad D’Nisha was so helpful in your experience. We’ll be sure to share your kind words with her. Thank you for being part of the Sunlighten community, and please don’t hesitate to reach out if you ever need anything along the way!

Beoordeeld met 5 van de 5 sterren

The sales person.

5 maart 2026
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Antwoord van Sunlighten, Inc.

Thank you for your 5-star review, Douglas! Thank you for choosing Sunlighten for your wellness journey, we’re excited for what’s ahead for you!

Beoordeeld met 5 van de 5 sterren

David was awesome

David was awesome! Helped us choose the right model for us for lots of different factors we considered. Look forward to receiving our sauna in a few weeks.

5 mei 2026
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Antwoord van Sunlighten, Inc.

Thank you for sharing your experience, Ryan! We’re so glad David was able to help guide you through the different options and find the right fit for your needs. We know there’s a lot to consider when choosing a sauna, and we’re excited for you to receive yours and begin enjoying the experience. Thank you for choosing Sunlighten and welcome to the community!

Beoordeeld met 5 van de 5 sterren

Premium experience

Great product. High quality. Shipped with incredible protection and arrived without a single imperfection. Assembly is very simple with detailed instructions. I misplaced the remote and they sent a new one at no charge. Tons of videos availabe for both assembly and use. A premium experience in every way.

13 november 2025
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Antwoord van Sunlighten, Inc.

Thank you so much for your thoughtful review, Christian! We’re thrilled to hear of your experience. We put a lot of care into every detail of the experience, so hearing words like “premium experience” truly means a lot. Thank you for choosing Sunlighten and for allowing us to be part of your wellness journey!

Beoordeeld met 5 van de 5 sterren

After a year of research, I’m convinced we made the right decision

Although buying a Sauna is not an enjoyable experience, the outcome is great. I had very clear financial limits a year ago when I started my research. That said, I ended up with the mPulse and couldn’t be happier. I was concerned I wouldn’t use it often enough, but find myself in there at least 4x a week - it relaxes me. I can block everything out or watch Netflix on the built in screen. An opportunity would be able to start it when I’m more than 500 yards from my house, how that distance works, idk… but being able to start it while driving home would be great. Scheduling doesn’t work for me currently, but maybe that feature will in the future. Assembly was fairly easy, it took my wife and I about 3 hours. The hardest part was unpacking all the boxes and carrying it to the furthest room in our house. Quality is excellent, heating time is not unreasonable at all, our sauna room temperature is about 70°. I typically use it around 140 for 35-40 minutes, and have had it up to 160 as a trial.
Hope this helps! Cheers!!

4 maart 2026
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Antwoord van Sunlighten, Inc.

Thank you for taking the time to share such a detailed review, Frank! We love hearing that after all your research, you feel confident in your decision and are already using your mPulse so consistently. It sounds like it’s become a meaningful part of your routine, which is exactly what we hope for our customers. We also appreciate your thoughtful feedback. Our team will be reaching out to help ensure you get scheduling working correctly, and everything is set up to your needs. Thank you again for choosing Sunlighten and for welcoming us into your wellness journey!

Beoordeeld met 5 van de 5 sterren

Sunlighten is a great company to work…

Sunlighten is a great company to work with. They are always helpful and their product is superior!

5 mei 2026
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Antwoord van Sunlighten, Inc.

Thank you for your kind words, Emily! We’re so grateful for your support and thrilled to hear you’ve had such positive experiences with both our team and products. Providing helpful support alongside a high-quality wellness experience is always our goal. Thank you for continuing to choose Sunlighten!

Beoordeeld met 5 van de 5 sterren

Mike was great

Mike was great! He answered all of my questions, sent me information that helped me understand why Sunlighten was a cut above other saunas on the market. And he was very patient with my process to make the best decision for me. He was very knowledgeable and accessible. I enjoyed working with him and really appreciate his help!

4 mei 2026
Review zonder uitnodiging
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Antwoord van Sunlighten, Inc.

Thank you for sharing your experience, Warren! We’re so glad Mike was able to support you throughout your decision-making process and help you feel informed and confident along the way. Taking the time to choose the right sauna matters, and we’re excited for you as you begin this next chapter in your wellness journey. Thank you for choosing Sunlighten, and please know we’re here for you if any questions come up along the way!

Beoordeeld met 3 van de 5 sterren

Our sales person

Our sales person, Kate, did a great job answering our questions before ordering a M Pulse Sauna. When we received the sauna, the instructions were to have it assembled in 2 days to ensure that everything is working. The screen was broken upon arrival. This took many phone calls and emails before we actually received truthful information that the part was on backorder. Sending emails stating " we're putting the final touches on your order" when the part was not in stock is not helpful. The part did not arrive for another 3 weeks. In addition, when assembling the sauna, my husband found electrical connections that were not labeled and a USB connection that was not screwed in. He called tech support and spent 90 minutes getting this fixed. He had to remove parts of sauna to access the USB. This lack of quality control is very disappointing considering the price and high recommendations from my doctor for this particular sauna. We asked for some sort of compensation for all these errors and vener heard a reply back. 4 weeks after the sauna was delivered, we finally received the replacement screen and could turn it on! We have really enjoyed using since then, sleeping better and less aches and pains overall.

3 maart 2026
Beoordeeld met 5 van de 5 sterren

Ryan Williams was very knowledgeable…

Ryan Williams was very knowledgeable about all of Sunlighten’s product lines. I highly recommend him for his expertise in choosing the right sauna for your needs.

4 mei 2026
Review zonder uitnodiging
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Antwoord van Sunlighten, Inc.

Thank you for sharing your experience, Cade! We’re so glad Ryan was able to help guide you through the different options and provide the expertise needed to find the right fit for your wellness goals. We truly appreciate your recommendation and thank you for choosing Sunlighten!

Beoordeeld met 5 van de 5 sterren

Easy to order and great description of…

Easy to order and great description of what I was getting.

4 mei 2026
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Antwoord van Sunlighten, Inc.

Thank you for your review, Darryn! We’re happy to hear the ordering process felt easy and that the product information helped you feel confident in your purchase. We know investing in your wellness is an important decision, and we’re excited for you to begin enjoying the experience ahead. Thank you for choosing Sunlighten!

Beoordeeld met 5 van de 5 sterren

Customer service was very helpful and…

Customer service was very helpful and knowledgeable.

4 mei 2026
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Antwoord van Sunlighten, Inc.

Thank you for your kind words, Doris! We’re so glad our Customer Care team was able to provide helpful support and answer your questions along the way. We appreciate you taking the time to share your experience and thank you for trusting Sunlighten to be part of your wellness journey!

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Wish you had a representative we could call for questions

4 mei 2026
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Antwoord van Sunlighten, Inc.

Thank you for your review, Jesse! We’re glad the ordering process was simple and appreciate your feedback as well. We do have a team available to help answer questions and support customers throughout their journey, and we’d be happy to assist anytime. Please reach out at 877-292-0020x3 or through the support form on our website. Thank you for choosing Sunlighten, and please don’t hesitate to reach out if there’s anything we can help with!

Beoordeeld met 5 van de 5 sterren

Great consultive sells support!

3 mei 2026
Review zonder uitnodiging
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Antwoord van Sunlighten, Inc.

Thank you for your review, Don! We’re so glad you had a positive experience and felt supported throughout the process. Taking the time to understand your needs and help guide the right fit is something our team truly cares about. Thank you for choosing Sunlighten for your wellness journey!

Beoordeeld met 5 van de 5 sterren

The order was promptly filled and…

The order was promptly filled and delivered after ordering. Great selection of accessories for the sauna.

21 april 2026
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Antwoord van Sunlighten, Inc.

Thank you for sharing your experience, Pete! We’re happy to hear your order arrived quickly. It’s always exciting to personalize and enhance your wellness space over time. Thank you again for being part of the Sunlighten community! We're here in case any questions come up along the way.

Beoordeeld met 5 van de 5 sterren

Great Customer Service and the…

Great Customer Service and the Signature 1 is superb

1 maart 2026
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Antwoord van Sunlighten, Inc.

Thank you for your review, David! We’re thrilled to hear you’re enjoying your new Signature sauna and had a great experience with our team along the way. There’s nothing better than hearing our customers are loving their wellness space at home. Thank you for choosing Sunlighten and welcome to the community!

Beoordeeld met 5 van de 5 sterren

GREAT Sauna and Customer Service!

I purchased the Signature 1 person sauna. Arrived sooner than expected (yay!) and set up was straight forward and took less than 1 hour w/ 2 people.
After a couple weeks ... realized one of the heating panels wasn't functioning correctly so reached out to the customer service team. The folks I dealt with should teach a class on how to provide stellar service...they were amazing and a replacement panel is on its way.

As others have noted & the user manual makes very clear ... it will take a bit of time for the sauna to get up to temp. However, planning ahead has already become routine and the sauna is ready to go when I'm ready to go!

Overall, a GREAT investment and stellar service to go with it!

28 april 2026
Review zonder uitnodiging
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Antwoord van Sunlighten, Inc.

Thank you so much for taking the time to share your experience, Brandi! We’re thrilled to hear your new Signature sauna arrived quickly and that setup went smoothly. While we’re sorry you experienced an issue with the heating panel, we’re so glad our Customer Care team was able to support you and make the process a positive one. Your understanding and patience truly mean a lot. It’s wonderful hearing your sauna has already become part of your routine, and we’re excited for all the wellness benefits ahead. Thank you for choosing Sunlighten!

Beoordeeld met 5 van de 5 sterren

Sunlighten shines

Sales rep was responsive, installation was efficient, follow up service was consistent.

10 april 2026
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Antwoord van Sunlighten, Inc.

Thank you for your kind review, Jenny! We love hearing that every part of your experience felt supportive. That consistency is something our team works hard to provide. Thank you for choosing Sunlighten and allowing us to be part of your wellness journey!

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