Account 2596- “So you are increasing the monthly payment for your useless and disadvantageous equipment and solar panels. My Florida Power bill is now $145, yet you are charging us $111 per mont... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We've enjoyed the lower monthly costs since our solar system was installed. We recommended a friend of ours contact you folks for his solar project. He's now activated and sure enough we received a... Toon meer
Bedrijf heeft geantwoord
I have been with Sunnova for 8 years and added a Tesla battery with 13 Solar Panels a few years ago for a total of 34 panels. System has been working properly and if anything happens it will be fixeg... Toon meer
Bedrijf heeft geantwoord
Great customer service! Explained everything with ample time and detail. Extremely patient with all of our questions and concerns. Even followed up after install and system was up and running to make... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sunnova Energy Corporation
Geschreven door het bedrijf
Sunnova is a leader in solar energy, battery backup, system protection and home service financing. With 438K+ customers across the U.S. and its territories, we believe in providing a better energy service at a better price to deliver on our mission of powering energy independence.
If you want to learn more about the financial impact of investing in home solar, battery backup and more, Sunnova is the perfect place to start.
Sunnova Home Solar System
Not quite ready for a Sunnova home solar system quote? We have compiled all the information you need before deciding to go solar.
Click the link below to learn more on how to add solar panels to your new or existing home with our Sunnova SunSafe® solar panel + battery storage system.
Sunnova Reviews
We invite all existing customers to share their honest Sunnova experience by leaving a review. Writing a Sunnova review lets us provide the best experience possible for you and future households. We look forward to reading and replying to your review.
Thank you in advance for your Sunnova review and for being a valued customer.
- New Home Solar
- Add-on Solar Battery Storage
- Home Solar Protection Plans
Products & Services
Learn More About Solar Financing
Solar financing is an important decision. That said, here’s everything you need to know about getting a lease, loan or power purchase agreement (PPA).
25 Year Best-in-Class Warranty
Sunnova home solar and battery storage services come with a 25-year Sunnova Protect® Platinum plan offering worry-free, hassle-free maintenance, monitoring, repairs and replacements to ensure it performs to its maximum potential. Refer to the Warranty Agreement for complete warranty terms and limitations.
Contactgegevens
20 Greenway Plaza #475, Houston, TX 77046, Verenigde Staten
- sunnova.com
4,4
Uitstekend
2K reviews
Heeft 37% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Sunnova Energy Corporation
Hello Cathy, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.
This lease program worked for us!
We have had no issues with our system to date. The 43 panels are doing a great job for us and we usually have an overproduction credit for about 8-9 months out of the year.
My son had some hail damage on one of his panels and he had a very slow response from Sunnova warranty but after some phone calls it was warranted!
14 januari 2025
Antwoord van Sunnova Energy Corporation
Hi K L McCall! We appreciate your feedback. Thank you for being part of the Sunnova Family!
Comunicacion atencion a los detalles y cortesia Excelente
Comunicacion excelente. Empleados con mucho conocimiento, corteses y diligentes. Proceso completamente transparente. Comunicacion de seguimiento con informacion y tips de orientacion. Atencion a los detalles.
5 januari 2025
Antwoord van Sunnova Energy Corporation
¡Hola Abel Irizarry, estamos muy contentos de darle la bienvenida a la familia Sunnova! Trabajamos duro para hacer el cambio a la energía solar sin problemas, y estamos muy contentos de escuchar que su experiencia refleja lo que luchamos. Agradecemos los comentarios positivos.
Sunnova Power Purchase Agreement Anniversary
There are a lot of moving pieces with planning, installation, and activation of solar panels. Everything went smoothly and on time and everyone was very helpful and responsive. I chose to go with the PPA and I am very happy with it!
15 januari 2024
Antwoord van Sunnova Energy Corporation
We appreciate your feedback, Betty. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Due to our experience on December 30…
Due to our experience on December 30 and 31 Luma shutdown.
6 januari 2025
Antwoord van Sunnova Energy Corporation
We appreciate your feedback, Angel. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
It has reduced my electric bill.
6 januari 2025
Antwoord van Sunnova Energy Corporation
We appreciate your feedback, Ernesto. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Sunnova preyed on my senior friend
Sunnova preyed on my senior friend. Salesman told her contract was for five years, it’s for 25 Years. She is paying more than she ever did for electricity. Did not explain that the cost will increase every year. She is blind in one eye and has limited vision in vision in her other eye. Sages refused to give her written document. Showed her a tablet which she could not read. When I contacted Sunnova they said “ we contract the sales service. We are not responsible for what they say “. Sunnova lies, deceives, has a poor product, she still uses electricity most months, and lacks integrity. Do not do business with these these people, they lie.
10 januari 2025
Review zonder uitnodiging
Antwoord van Sunnova Energy Corporation
We appreciate your feedback, Jan. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.
Have been with Sunnova for over 8 years…
Have been with Sunnova for over 8 years and have been very pleased with both their excellent business protocols and partnership with the local Trinity Solar company.
5 januari 2025
Antwoord van Sunnova Energy Corporation
We appreciate your feedback, Robert. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Antwoord van Sunnova Energy Corporation
We appreciate your feedback, Neftali. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Antwoord van Sunnova Energy Corporation
We appreciate your feedback, Dennis. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Great service and price.
31 december 2024
Antwoord van Sunnova Energy Corporation
We appreciate your feedback, Jan. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Understandable contract
The contract paperwork spells everything out clearly and signing digitally was easy.
2 januari 2025
Antwoord van Sunnova Energy Corporation
Greetings Ronald. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Yo estoy encamada y estoy satisfecha ya…
Yo estoy encamada y estoy satisfecha ya que tengo calidad de vida y luz.
9 januari 2025
Review zonder uitnodiging
Antwoord van Sunnova Energy Corporation
We appreciate your feedback, Virgen. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Customer service is terrible
Customer service is terrible. You call and always speak to someone who does not want to be there and just transfer you in circles. We bought a new build home that came with solar. We moved in 5 months ago and they still have yet to figure out how to turn on our solar. You call to ask and nobody there knows. DO NOT GO WITH THIS COMPANY AT ALL COSTS!!!!
5 januari 2025
Review zonder uitnodiging
Antwoord van Sunnova Energy Corporation
Hello Audina. Thank you for reaching out and bringing this matter to our attention. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues. Feel free to contact our customer service via email at customerservice@sunnova.com or by chatting with an agent through your MySunnova account. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us.
Antwoord van Sunnova Energy Corporation
Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!
We are very pleased with the…
We are very pleased with the performance of our system. We now have one full year of operation and built up a substantial surplus of credits with our electric utility. We highly recommend Sunnova and Trinity Solar. our installer.
8 januari 2025
Antwoord van Sunnova Energy Corporation
We appreciate your feedback, Alfred. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Was upset cause many electricity…
Was upset cause many electricity imterruptions but nothing showed up on my Tesla app informing me of it and either when it was restored back.
30 december 2024
Antwoord van Sunnova Energy Corporation
Hello Blanca, thank you for your review. We appreciate you taking the time to reach out to us and letting us know about your experience. We would like to clarify that Tesla is a third-party app and for any issues you may face with their app, you will need to reach out to them at the number: (877) 961-7652.
Great Sunnova experience
Salesperson was easy to deal with and everything he explained was does as he stated. The work crew during installation were very professional, completed work as promised and on schedule. Very happy with the process throughout each step.
31 december 2024
Antwoord van Sunnova Energy Corporation
We appreciate your feedback, Kirk. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Antwoord van Sunnova Energy Corporation
Agradecemos sus comentarios, Confesor. Nuestro objetivo es brindar un servicio al cliente de primer nivel, y sus comentarios no tienen precio en nuestra búsqueda de la satisfacción del cliente.
Antwoord van Sunnova Energy Corporation
Hi! We appreciate your feedback. Thank you for being part of the Sunnova Family!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.