Superdrug Reviews 

Stornoway. Went in an after a new mascara for a night out, a bit lost when it comes to these things. I believe the lovely lady I was helped by was named Kimi. What a delight it was, we ultimately decided on a burgundy mascara as she told me it would compliment my eye colour, it does! I was also after trying lashes, left the shop with two pairs of Tattilashes and I got a free pair of £8 nails in the 3 for 2 deal she told me about. Also, the lady on the till, I think her name was Marissa, was such a polite lovely girl, such a refreshing shopping experience. All ready for my night out, cannot thank the Superdrug girls more!!

Went into Superdrug in Mexborough for some new aftershave and, being an old man, I was a bit confused about which one to treat myself to.

Charlotte came over and showed me a few different ones and helped me pick a nice one out. She was really friendly and helpful and didn’t make me feel like a complete dinosaur.

She also told me the toothpaste was only 95p on offer, which is even cheaper than Poundland! You can’t complain at that price.

Really nice service from Charlotte, so thank you!

Amrita from the croydon centrale store has excellent customer service skills, she greeted me with a smile, offered a basket and helped locate several items I couldn't find

Rabbi was very kind thank you!

Great visit in hove today . Store nice and cool , great service got just what I wanted on make up , pleased to get an item free

Sabrina was really helpful she mad me try many perfumes she is so nice and friendly really good customer service in St John’s

Got my brows done by sana at the Manchester piccadily store! She was a great beauty therapist, did an amazing job with my brows and a lovely member of staff at the store. Really impressed and will be returning!

The staff at the Jersey branch are always really friendly and knowledgeable. Had a lux pedi with Lily today, feet feel great and I’m really happy with the service.

You won't want to have to see the manager in Burnham -on- sea, Somerset!. I had to get a refund & she certainly had an attitude & didn't 100% know what item's can be returned!?.

I went to the Preston Superdrug to return an item that was faulty and the backlash I got from the so called manager (John) was absolutely disgusting and that was when he finally came out of his office! He practically accused me of using the faulty item and then started to argue with me in front of staff and customers. He then came out of the store to me to carry on his verbal abuse it was very unprofessional of this individual and also embarrassing. So I won’t be going back there.

Chairs in Berkhamsted beauty studio done my eyebrows and pierced my nose, she did a amazing job, she was so lovely and chatty

Megan the girl behind the counter from fareham branch was very helpfull with me and my wife on picking the right aftersave and purfume for us both and telling us about the discount that was on thanks againg megan uou are a asset to superdrug

Elizabeth charming and helpful

Yesterday during a medical emergency requiring a close friend of mine to attend A&E in the nearest Hospital - my friend is a pensioner like me and also has some Special needs that he requires support with.
Before heading for A&E my friend was very stressed about not having his medication which needs from the nearest Superdrug store - which is in Folkestone Kent being unable to walk my friend asked me to sort it out.
I went to the Folkestone Superdrug and explained to the young pharmacy staff member Sarah that my friend needed his medication collected - checked and an update on the meds not yet in stock and whether the antibiotics were also included.Sarah was calm- reassuring - and able to competently resolve all the issues that were causing my friend anxiety
I was a Senior Health Manager for many years so I can vouch for how well Sarah was able to deal with a challenging situation while being polite and efficient - 10 out of 10 to Sarah Superdrug Folkestone.My friend and I applaud you.Superdrug
look after and promote staff like Sarah... Malcolm Paul.

I made a large order (over £100)to Superdrug. This was damaged during the delivery process and my courier (Evri) told me to contact Superdrug for a re- order or refund. The 'live chat' option is useless (obviously AI) and I am none the wiser several days on. I made the same order to Boots and the order is on the way via Royal Mail.

My wife lost her health &beauty card, website was not helpful at all,you have to use web chat which was a waste of time. We went into the Sittingbourne shop today explained the situation, Zara and Sadie were the most helpful people you could meet. Zara was able to find our last transaction last week and could give us the old card number so we can go to the store get a new card and transfer any balance. She was also able to tell us the email address we gave many years ago was one we no longer in use that's way we couldn't log in, she changed it to our current email. We can't tell you how refreshing it is to find people going the extra mile to give excellent customer service. Well done Zara and Sadie

Absolutely lovely costumer service from our dear Naila and our dear Joseph. ❤️ We need every place be like that having a very good costumer service the way they doing .Well done for both of you continue smiling and give the good service 😊

I ordered some items online but the order was cancelled due to the items no longer being available 😳
Promised a refund within 3-5 working days it’s now 9 days and I’m having to email Customer Services because you cannot speak to a human , they are asking for a screenshot of my bank account to prove I have not received my refund, absolutely appalling service
I certainly will not be ordering from Superdrug again

Laila was amazing made my daughter feel a million dollars we will be back very soon. Thank you Laila you’re the best

Krupa from Superdrug Upton Park has been such a fun and helpful sales assistant. Even my daughter loved her!