Exceptional Service. One of the best suppliers we have ever used. Order delivered within 24hrs. Excellent customer service. There aren't too many Companies you can rely on these days but this Comp... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered some replacement window handles on Saturday morning, they were delivered the following Monday morning, amazing service and the price was good too 10/10 Truly PVC
Truly PVC had the correct window locks for my home. I ordered them on a weekend not expecting delivery for a few days but they arrived next day. Fantastic service, branded product at exceptional price... Toon meer
Fabulous Service!!! ordered a set of replacement window handles, on a Sunday evening online and remarkably they were delivered within 24 hours.. oit sure how you do that, but you put faith back in me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Truly PVC are a supplier of home improvement parts and materials to trade and public. We specialise in conservatory components, which are complimented by a range of window and door hardware, plus building and roofing supplies. With over 25 years experience in installing and servicing PVC-u conservatories, windows and doors, we can be relied on to provide sound pre-sales advice and a highly reliable service.
Contactgegevens
Unit 2, 34 Wood Street, M11 2FB, Manchester, Verenigd Koninkrijk
- 0161 339 4982
- sales@trulypvc.com
- supplies.trulypvc.com
4,7
Uitstekend
922 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 78% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Convenient location for me as…
Convenient location for me as Manchester and good lads on trade counter etc. Brilliant stock and got me out of trouble. Cheers lads. (ELEVEN!!!! ha ha )
16 mei 2026
Review zonder uitnodiging
Antwoord van Truly PVC Limited
Thanks for the brilliant review! We’re really pleased the Manchester trade counter team could help get you out of trouble and that you found everything you needed in stock. We’ll be sure to pass your comments on to the lads. Cheers for your support!
Easy web site and very fast delivery
Easy web site and very fast delivery
21 mei 2026
Review zonder uitnodiging
Good quality lock - poor courier service
Seems like a good quality lock [3 Star rated] at a decent price and was easy to fit. Comes complete with 3 keys and a key code to be able to order extra keys if required. The only thing I have marked the company down on is their choce of courier, the Amazon courier [at least I think it was Amazon as that who the email was from] but I never saw them 'delivered' the lock by dumping it on the ground outside my front door and never even rang the doorbell. Only found the lock in the evening when I was on my way out from the house.
15 mei 2026
Review zonder uitnodiging
Antwoord van Truly PVC Limited
Thank you for your feedback and for taking the time to leave a review.
We’re really pleased to hear you’re happy with the quality of the lock, the price, and how easy it was to fit, as well as the included keys and key code system.
However, we are very sorry to hear about your experience with the delivery. This is not the standard of service we expect from our courier partners, and we completely understand your frustration. Please accept our sincere apologies on behalf of the courier for the way your parcel was delivered.
We will be raising this with the courier directly to ensure it is investigated and addressed.
Thank you again for your feedback and support.
Wow fast service
Absolutely great company. Product as described and what a super fast delivery ! Cannot fault them
19 mei 2026
Review zonder uitnodiging
Excellent service from start to finish…
Excellent service from start to finish items were delivered within 2 days and we’re good quality.would definitely recommend and order again.
22 april 2026
Review zonder uitnodiging
Excellent advice, service, products and value for money
I have been really impressed with TrulyPVC. I needed help choosing the right fittings/brackets to repair my conservatory roof after a couple of panels had slipped and was causing problems. Tony was extremely helpful, looked at the photos I sent, and gave clear, practical advice on exactly what I needed and why.
The product itself has worked fantastically and was excellent value for money. I later contacted TrulyPVC again about getting some additional screws, and Luke was also brilliant - he explained the correct size and was very helpful.
Refreshing to deal with a company that combines proper technical knowledge with conscientious customer service.
15 mei 2026
Review zonder uitnodiging
Antwoord van Truly PVC Limited
Thank you for your fantastic review, Guy!
We’re really pleased to hear that Tony was able to guide you through the right fittings for your conservatory roof repair, and that Luke could also assist with the additional screws. It’s great to know everything has worked well and that you’re happy with both the products and service :)
We really appreciate your kind words and support.
Great product at a good price
Great product at a good price. Quick delivery too. Very satisfied.
8 mei 2026
Review zonder uitnodiging
Replacement roof end caps.
Bought two end caps as replacements for "Synseal" caps that are no longer available. They fit after a fashion and with the assistance of some silicone. They look ok and the roof now looks a lot tidier. Quality and the price of the end caps is good. Delivery was quick.
6 mei 2026
Review zonder uitnodiging
Antwoord van Truly PVC Limited
Thank you for your review, Gary!
We’re pleased to hear the end caps have helped tidy up your roof and that you were happy with the price and quick delivery. We appreciate your feedback and support :)
Good service in all respects.
12 mei 2026
Review zonder uitnodiging
Got exactly what I wanted quickly
4 mei 2026
Review zonder uitnodiging
Had the ultraframe spares i needed
Had the ultraframe spares i needed, easy to order and v fast delivery. Very good, as usual
30 april 2026
Review zonder uitnodiging
I guess be patient 🤷🏻♂️
Hard to leave a review really.
I’ve not had my delivery as there are stock issues.
I’ll leave a proper review when I get my items.
On a plus side I have been kept up to date with delivery/delays.
14 mei 2026
Review zonder uitnodiging
Antwoord van Truly PVC Limited
Thank you for your feedback and for your patience Mark!
I will be in touch tomorrow regarding your order as soon as the stock arrives. Apologies for the delay, and we appreciate your understanding in the meantime
Very quick delivery and great service
Very quick delivery and great service. Would definitely recommend
7 mei 2026
Review zonder uitnodiging
Great quality items packaged well and…
Great quality items packaged well and delivered quickly. Excellent people
14 mei 2026
Review zonder uitnodiging
sent the wrong colour
sent the wrong colour, when i emailed them, told me the different colour is the same, just shake the bottle. it is very clearly a different colour. and not cheap.
7 mei 2026
Review zonder uitnodiging
Antwoord van Truly PVC Limited
We’re sorry to hear you’re not satisfied with the colour you received. .
Could you please send us a photo of the item you received so we can review this for you and advise further?
Arrived quicker than expected
Arrived quicker than expected, will packaged. Good price, will use again when required
3 mei 2026
Review zonder uitnodiging
The communication is excellent and the…
The communication is excellent and the product also. I recommend very highly!
12 mei 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.