I have used them for 3 years, i started with a different company the first year. I switched to support pets when i moved out of state. Best decision. Continue to be considtent, reliable and great cust... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Each year I apply for my dog's ESA certifications. Support Pets thoroughly vets me and my dog in order to qualify. Having these ESA documents is such a saving grace for traveling, apartment rents, bri... Toon meer
Bedrijf heeft geantwoord
Paperwork was great. Only problem, registering the tag never went thru. Ordered another one for the other dog, and same problem.
Bedrijf heeft geantwoord
I was skeptical that I would get the documents in 24 to 48 hours, but they arrived promptly. Having these documents saved me from having to pay a pet deposit and monthly fee when I moved into my new h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Contactgegevens
78 SW 7th St, 33130, Miami, Verenigde Staten
- 855-700-7387
- info@supportpets.com
- supportpets.com
4,6
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Support Pets
It is a pleasure to serve, Lis!
Thank you for trusting and choosing us!
Everything was a very easy process
Everything was a very easy process
26 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Awesome! It is always a pleasure to serve!
Thanks for trusting and choosing us for your ESA needs
Antwoord van Support Pets
Awesome! We are glad to hear that, Alisca
Enjoy the best of life with your ESA
Thanks for trusting and choosing us
Algo complicada la página pero buena
Algo complicada la página
27 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Gracias por tu comentario. Apreciamos tu opinión y tomaremos en cuenta tus comentarios para seguir mejorando la experiencia en nuestro sitio. Si en algún momento necesitas ayuda, nuestro equipo estará encantado de asistirte.
To be completely honest I have had…
To be completely honest I have had great experience with supportpets.com but I will not ever be okay with their lying and misleading advertisements... it is not illegal to walk you pet outside without an ESA so it's nothing like going without a drivers license...you also can't go almost anywhere with just an ESA. Hotels that don't allow pets are not required to allow Eva's access. Esa's aren't automatically guaranteed to be allowed on flights.
26 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Thank you for sharing your thoughts. We’d like to clarify that ESA documentation is primarily intended for housing accommodations under applicable guidelines, and policies regarding public access, travel, and other situations can vary depending on the provider or establishment. All the details are explained on our site, specifically on our Help Center and Q&A's.
For that reason, we always recommend checking directly with airlines, hotels, or other establishments regarding their specific policies, as these can differ.
We appreciate your feedback and are glad to hear you’ve had a generally positive experience with our service. If you ever have questions, our team is here to help.
I felt like everything was an upsell
I felt like everything was an upsell. I would rather have more included than feel like what I am trying to do has to be upgraded at every turn
25 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Thank you for your feedback. We understand your concern. Our goal is to offer flexible options so customers can choose exactly what they need, rather than bundling everything into a higher base price. We appreciate your input and will keep it in mind as we continue improving our service.
I received the paperwork
I received the paperwork, but not the tag
25 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Thank you for your review! We’re glad to hear you received your paperwork.
Regarding the tag, please note that physical items (like tags, vests, or ID cards) are shipped separately and can take a few weeks to arrive.
If you’d like, feel free to contact our support team with your order details and we’ll be happy to check the status for you.
Send an e-mail to info@supportpets.com
Or click the "chat" on our website.
Count on us
Antwoord van Support Pets
Awesome! Thank you so much for your review and support!
We're always here for you
Count on us
Antwoord van Support Pets
Thank you for your feedback, Aubrey! We’re happy to hear the process was fast and smooth for you.
Thanks for trusting and choosing us!
Amazing
Having a Rottweiler and living In an apartment is not easy what so ever. Everywhere denied us before we registered him with support pets. They have been super helpful the whole time! I don’t know what I’d do without my dog with me. He’s my everything and I’m very happy that I could bring him with me wherever we go.
19 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Thank you so much for sharing your experience, Cameron! We understand how challenging it can be with certain breed restrictions, and we’re truly glad we could help make things easier for you and your ESA!
Thanks for trusting and choosing us
Antwoord van Support Pets
Awesome! That's exactly what we aim for.
Enjoy the best of life with your ESA
Thanks for trusting and choosing us
Exceptional service!
18 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Awesome! Thank you so much for your review and support, Manny!
It is our pleasure to serve
Everything was simple and easy
Everything was simple and easy. I like the how smooth everything was. Thank you for your time and help. Greatly appreciated.
16 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
It is our pleasure, Breann!
Enjoy every minute with your ESA
Thanks for trusting and choosing us!
Antwoord van Support Pets
Awesome! That's exactly what we aim for: A fast, easy and hassle-free service!
Enjoy every minute with your ESA
Thanks for trusting and choosing us!
Fast and easy!
13 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Thank you for your review! We’re glad to hear the process was fast and easy for you. That's what we aim for.
We truly appreciate your support
We simple experience no issues with…
We simple experience no issues with processing payment or receiving documents.
14 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Hi Melanie! Thank you for sharing your experience! We’re happy to hear that the process went smoothly and that you had no issues with payment or receiving your documents. We appreciate your feedback and your trust in Support Pets.
Convenient
Convenient, expedient, and reasonably priced for the service
13 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Thank you for your feedback and support! We’re glad you found the service convenient, efficient, and reasonably priced. We truly appreciate your support and are always here if you need assistance. Count on us
Iam having trouble with my phone can I…
Iam having trouble with my phone can I get hard copy sent in the mail please.
15 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Hi there, Tina! Thanks for your review and support
Please contact our support team with your order details and we’ll be happy to review your account and guide you through the available options. Our team will gladly assist you in finding the best solution.
Send an e-mail to info@supportpets.com
Or click the "chat" on our website.
Count on us
I have been with you for several years…
I have been with you for several years and have never had a problem
12 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Hi Lisa! Thank you for being with us for several years and for sharing your experience! We truly appreciate your continued trust and are glad to hear everything has gone smoothly for you.
It is a pleasure to serve and you can always count on us
Support pets makes it easy to renew…
Support pets makes it easy to renew your esa. Wish it didn't cost so much, however. Thats why i almost let it expire this time. But having my girl with me truely reduces my stress in different enviroments. I really like this company. only just an email away in case i have questions, Thank you Support pets for all you do.
13 maart 2026
Review zonder uitnodiging
Antwoord van Support Pets
Thank you for your review! We’re glad to hear the renewal process was easy and that your ESA continues to make such a positive difference in your life. We truly appreciate your kind words and your continued trust in Support Pets. If you ever have any questions, our team is always just an email away and happy to assist. Count on us
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