Supportwave Reviews 

205
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computerreparatie

Geschreven door het bedrijf

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

205 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(205)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good patient tech

Good patient tech, reasonable and productive

25 november 2021
Logo Supportwave

Antwoord van Supportwave

Hi Thomas, thank you for your feedback! Keep well, Caitlin

Beoordeeld met 5 van de 5 sterren

Used these guys for first time today

Used these guys for first time today. Lovely chap named Volkan came and helped set up my sons P.C. I would recommend them as giving a great, informative friendly service.

22 november 2021
Logo Supportwave

Antwoord van Supportwave

Thank you so much for taking the time to reply and for the kind words! Volkan is one of our favourite Nerds and always does his best to give excellent service 😊

Beoordeeld met 5 van de 5 sterren

I had to upload a new software to my work computer…

I had to upload a new software to my computer as I'm a auto locksmith, the software was very important to the running of my business but my computer would not launch the software. I heard about NerdApp and contacted them online and they got to work straight away, Volken S took control of my computer and I have to say they were amazing !!! Very reasonably priced and fair with the time charged, I will certainly be using the NerdApp and Volken s again. Thank you so much for all your hard work, You saved my business !

22 november 2021
Review zonder uitnodiging
Logo Supportwave

Antwoord van Supportwave

Hi Barry, thank you so much for your lovely review! We will be sure to let Volkan know he did a great job. We are here whenever you need us. Thanks, Caitlin

Beoordeeld met 5 van de 5 sterren

Very helpful technician

I was very pleased with my experience using NerdApp. The technician I spoke to was very helpful and extremely patient. I would use them again if I had a problem with my computer.

18 november 2021
Logo Supportwave

Antwoord van Supportwave

Hi Barbara, thank you for your positive feedback. We are here whenever you need us! Keep well, Caitlin

Beoordeeld met 5 van de 5 sterren

Excellent Service with Nerdapp

Excellent, fast and efficient - great support by NerdApp
Will definitely return when needed and certainly recommend to anyone needing trustworthy technical support
Thank you NerdApp

16 november 2021
Logo Supportwave

Antwoord van Supportwave

Hi Georgie, thank you so much for your positive review. It means a lot to us! We are here any time you need us. Keep well, Caitlin

Beoordeeld met 5 van de 5 sterren

Just absolutely outstanding service

Just absolutely outstanding service! Really tricky problem solved but Adam also went out of his way to help with something unrelated too! Thanks so much I am massive fan of this app.

11 november 2021
Logo Supportwave

Antwoord van Supportwave

Hi Christiana, thank you so much for the great review! It was a pleasure to have you as a customer and we are glad Adam did such a good job, he's a great Nerd! Thanks for the kind words and I hope you have a lovely week ahead :)

Beoordeeld met 5 van de 5 sterren

Quick match to a helpful Nerd

Matched quickly with a very helpful “Nerd”, who was extremely diligent and knowledgeable. We didn’t manage to fix the problem entirely, but we managed to recover my data, which was the most important thing.

1 november 2021
Logo Supportwave

Antwoord van Supportwave

Hi Richard, great to hear that your data was recovered. We know how stressful this can be. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Volken took ownership of my problem and…

Volken took ownership of my problem and got me up and running many thanks I was pleased with the service and outcome

20 oktober 2021
Review zonder uitnodiging
Logo Supportwave

Antwoord van Supportwave

Hi, thank you for your feedback! We appreciate it. Keep well.

Beoordeeld met 5 van de 5 sterren

Happy Customer

Wow!, just had an IT blitz session with an IT Technician from Nerdapp.

Trying to sort out your home computer problems on your own, if you are not an IT 'expert' is a nightmare!! 😳 well for me anyway.... 😏

The IT technician sorted out so many of my IT issue's today, and has lifted a huge weight off my shoulders. He was knowledgeable to another level, quick, efficient and helpful. He gave me great service, at a decent price, with a great attitude.

So if you're looking for home or office Tech support I can highly recommend Nerdapp. The Nerd App is also simple, and very easy to use.

Honestly...., if you need good, honest IT support, Nerdapp is the way to go 😁

19 oktober 2021
Logo Supportwave

Antwoord van Supportwave

Hi Rosemary, thank you for such a lovely review! We know tech issues can be extremely frustrating, that's why we're here to make your life easier. We are here whenever you need us.

Beoordeeld met 5 van de 5 sterren

Good service and very useful app to have…

I have used Nerdapp on several occasions for both personal and work related tech issues. Very impressed, with the app and the quality of tech support received.

18 oktober 2021
Logo Supportwave

Antwoord van Supportwave

Hi Grace, thanks for your feedback. We appreciate it!

Beoordeeld met 5 van de 5 sterren

NerdApp did what 4 stores couldn’t- fix my Mac!

Using NerdApp was so easy and I would recommend to anyone with an IT issue big or small. The technician was that assisted me was highly knowledgeable and super efficient.
He managed to sort out an issue I’ve been having for 2 years, which 4 other computer stores could not fix.
5 stars is not enough!!

18 oktober 2021
Logo Supportwave

Antwoord van Supportwave

Hi Ev, thank you so much for your lovely review. We appreciate your support! We are here whenever you need us.

Beoordeeld met 5 van de 5 sterren

Fast and fair

Fast, friendly, efficient help at a fair price.

18 oktober 2021
Logo Supportwave

Antwoord van Supportwave

Hi Liz, thanks for your feedback. We appreciate it!

Beoordeeld met 5 van de 5 sterren

Very quick

Very quick. Easy to use. Really great engineer. Thank you.

16 oktober 2021
Logo Supportwave

Antwoord van Supportwave

Hi Anne, thanks for your review. We are here whenever you need us!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Quickly identified someone who was able to help me with my issue. Very easy to use app. Shout out to Volkan for sorting me out.

16 oktober 2021
Logo Supportwave

Antwoord van Supportwave

Hi Christopher, thanks for your feedback! We are here whenever you need us.

Beoordeeld met 5 van de 5 sterren

I needed my sound system connected to…

I needed my sound system connected to my TV system and was thrilled when Needapp came to the rescue! I was so happy with the professionalism and excellent knowledge, made sure my performance was at peak potential. Will be using them again for other IT needs.

15 oktober 2021
Review zonder uitnodiging
Logo Supportwave

Antwoord van Supportwave

Hi Justin, thank you for your feedback. We appreciate it!

Beoordeeld met 5 van de 5 sterren

I can’t recommend NerdApp enough

I can’t recommend NerdApp enough. My laptop screen went black and they came to my rescue fixed it and ensured no documents were lost in the process. Tamara Francesconi.

13 oktober 2021
Review zonder uitnodiging
Logo Supportwave

Antwoord van Supportwave

Thanks for positive feedback Tamara. We know how stressful these situations can be. Glad to hear a Nerd was able to assist you!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer