Sussex Beds Reviews 

Had a great experience in buying my bed & divan base.
I dealt with Ian, & he was very kindly, friendly, knowledgeable & patient with me. I tried 3 beds & took my time, as I was choosing much comfort, with having fibromyalgia. Very happy with the mattress I chose!

An easy to use booking system was a great start, and the welcome when we were early was great.

Good product selection, which was well explained by a knowledgeable team.

We were finally able to make a selection and given time to make the decision. The choice is a good comfortable bed.

Thank you.

We chose to buy from Sussex Beds as they are a family firm and we are so pleased that we did. My auntie is housebound so I had to test beds for her, the staff were so knowledgable and kind and explained the pros and cons of each mattress to me patiently. When something wasn’t quite right the staff pulled out all the stops and went above and beyond to sort the issue. I cannot thank them enough.

Absolutely 1st class service. Karen was great, so friendly, knowledgeable and just great. Bought a new bed and mattress on Monday returned today, Wednesday to buy another mattress as we were so impressed.

Good selection of beds and mattresses. Very knowledgeable sales people, we explained my wife suffers from fibromyalgia and had certain requirements and we were shown a selection of mattresses that offeredwere just what she needed. Would certainly recommend.

Your blokes couldn't be more helpful.they were brilliant.

When I had a problem with my mattress they contacted the maker and addressed the fault with them. I now have my new mattress and am very pleased the outcome.

Great customer service from Lydia in the Uckfield shop who helped us chose the right bed. The pricing was easy to understand and well presented. The delivery of the bed was well organised and communicated as they had stored it until we were ready to receive it. The delivery men did a great job of getting the super king size bed up our stairs! Very pleased with the overall experience.

Ours was an emergency purchase as our bed had broken. We visited the Portslade branch (closest to home) where we were greeted with a friendly smile. Having divulged the urgency and our requirement we were offered a clearance/cancellation which suited us. There were discounts involved and delivery with three days. Perfect!! We would recommend Sussex Beds for friendliness, efficiency, range of product and price. What more can I say.

Superb company! Friendly, helpful, supportive!

Brilliant service in store and quick delivery 👍

I recently purchased two beds from the Maidstone store of Sussex Beds. I was impressed by the high standard of customer service and the personal attention to detail. Our experience was hassle-free and we were allowed the time to consider various options, before reaching a decision on our choice of beds. Katrina, the Store Manager, was also great at keeping us informed at all stages of the ordering and delivery process. John and Mark, who delivered our beds, were polite and professional, clean and tidy in their approach, and took extreme care in ensuring the beds were installed correctly and in removing all packaging, old beds etc. I would highly recommend Sussex Beds

Bexhill branch staff are always so helpful and friendly. They always provide a professional and excellent service. The delivery team kept us informed with emails and a call just before they arrived.
Five stars all round 🌟

In store when I ordered the bed in Worthing , served by Sonia , who was extremely helpful and gave very good advice. She has served me before a few years ago as well, and she was just as helpful then.
The delivery was quicker than expected short of two weeks and the actual delivery and assembly of the bed went very well.
The two delivery guys were very helpful, polite, knew exactly what they were doing.
Rang 30mins before delivery and nothing was too much trouble.
Would highly recommend this company.

Super helpful staff on both visits to the showroom. No hard sell just good old fashioned advice and help in making the right decision regarding our new bed - quite refreshing !!

Very pleased with my purchase of a new bed.
The sales assistance Lynn was very knowledgeable & helpful which made me choose the right product. A first class service provided.I look forward to having the bed delivered.

the whole experience of shopping in at Sussex Beds was great, lots of information and advise, but not pushing for a sale, which is why a choose to buy the bed in the end.

Very good experience from looking to delivery and the bed is excellent

I can’t speak highly enough of Ian at the Portslade showroom. He is knowledgeable, professional and genuinely friendly, and he makes the whole process straightforward and efficient.

This is my second purchase from Sussex Beds. I returned purely because of the excellent experience I had two years ago, which, coincidentally, was also with Ian.

Sussex Beds is now the only place I’ll buy my beds from.

We were looking for a new mattress and bed. There was no pressure unlike bigger chains we tried and the staff were just around to answer questions which made it easy