Sussex Beds has fantastic customer service and staff who go the extra mile. They are very professional and know what they are talking about. The showroom is massive with a wide range of high quality b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very helpful salesperson. Had a good understanding of our needs. Advised of length of delivery, but arrived well within the advised time. Informed of delivery time and was contacted when delivery team... Toon meer
It’s not often one shops for a new bed and mattress so it’s important to have someone who knows what they are talking about as technology in mattress manufacturing has changed so much. Juli... Toon meer
Bedrijf heeft geantwoord
The staff all know their stuff but they don't rush the dithering customer (me) or try to dazzle with too much info. I prefer to buy online but I would have made the mistake of choosing an ottoman sin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sussex Beds
Geschreven door het bedrijf
Welcome to Sussex Beds
At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.
Why Shop With Us?
- 🛏️ Over 40 years of sleep expertise
- ⭐ Trusted family-run business
- 🏪 Multiple stores across Sussex, Kent & Surrey
- 💤 Wide choice of beds, mattresses & frames
- 🤝 Friendly, knowledgeable sleep experts
- 🚚 Professional delivery service
Helping You Sleep Better
Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.
Visit One of Our Stores
We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.
Thank You
Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.
Contactgegevens
Verenigd Koninkrijk
- 03300 583200
- info@sussexbeds.co.uk
- sussexbeds.co.uk
4,9
Uitstekend
974 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We were greated very politely as we…
We were greated very politely as we entered and given excellent service all the time we looked around and given honest advice when we had questions we enjoyed spending our money with Amy who was so pleasant
23 september 2026
Review zonder uitnodiging
Very helpful salesperson
Very helpful salesperson. Had a good understanding of our needs. Advised of length of delivery, but arrived well within the advised time. Informed of delivery time and was contacted when delivery team were on their way. Would definitely recommend.
9 september 2026
Antwoord van Sussex Beds
Thanks so much for your feedback! It’s great to hear you were pleased with the service. We really appreciate you taking the time to leave a review.
Antwoord van Sussex Beds
Thank you for your kind review! We’re glad you had a great experience and found the delivery nice and easy.
Antwoord van Sussex Beds
Thank you so much for your kind words! We really appreciate your continued support and look forward to seeing you again soon. 😊
Purchased a new mattress for my elderly…
Purchased a new mattress for my elderly mother and advised accordingly
7 september 2026
Antwoord van Sussex Beds
Thank you for your lovely review. We’re delighted we could help you choose the right mattress for your mother. We really appreciate your kind words.
Pleasant Shopping 😍l
I had a calm and pleasant experience. I was supported with all my needs without rushing. A lot of information was given so I could make informed choices! Amazing time I had.
11 september 2026
Antwoord van Sussex Beds
Thank you for such a lovely review! We’re delighted you had such a calm and pleasant experience and felt supported without any pressure. It’s great to hear that the information provided helped you make confident, informed choices. We’re so pleased you had an amazing experience! 😊
The gentleman very friendly and knew…
The gentleman very friendly and knew the product.
11 september 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We’re pleased to hear you found our team member friendly and knowledgeable about the products. We really appreciate your feedback! 😊
Excellent service and advice
Excellent service and advice. Great customer after sales care.
4 september 2026
Antwoord van Sussex Beds
Thank you for your fantastic review! We’re delighted you received excellent service and advice, and it’s especially pleasing to hear you were happy with our after-sales care. We really appreciate your feedback! 😊
Antwoord van Sussex Beds
Thank you for your lovely review! We’re delighted you were happy with both the price and service. It’s great to hear you’re so pleased, and we really appreciate your feedback! 😊
Very helpful staff
Very helpful staff. Went above and beyond my expectations.
The new bed is lovely.
10 september 2026
Antwoord van Sussex Beds
Thank you for your wonderful review! We’re so pleased our team went above and beyond your expectations, and that you’re loving your new bed. We really appreciate your kind feedback and hope you enjoy many comfortable nights’ sleep! 😊
Very helpful and pleasant sales staff
2 september 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We’re delighted to hear you found our sales team helpful and pleasant. We really appreciate your feedback! 😊
Sales representative Graham was very helpful.
Sales representative Graham was very helpful. Very attentive but not overbearing, which was nice. I would recommend them. Excellent.
31 augustus 2026
Antwoord van Sussex Beds
Thank you for your excellent review! We’re delighted to hear that Graham was helpful and attentive without being overbearing. We really appreciate your recommendation! 😊
Ordering was easy and customer service…
Ordering was easy and customer service to get the product delivered was first class, highly recommended.
2 september 2026
Antwoord van Sussex Beds
Thank you for your fantastic review! We’re delighted to hear that ordering was easy and that our customer service team provided a first-class delivery service. We really appreciate your recommendation! 😊
Antwoord van Sussex Beds
Thank you for your lovely review! We’re delighted to hear you received great service from the Sussex Beds team. We really appreciate your feedback! 😊
Great service and friendly staff
Great service and friendly staff would highly recommend them to anybody.
1 september 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We’re delighted you received great service from our friendly team, and we really appreciate you recommending Sussex Beds. 😊
The sales assistant who helped us to…
The sales assistant who helped us to choose the mattress was very helpful and patient and gave us all the information we needed to make a good choice.
7 september 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We’re so pleased our sales assistant was patient, helpful and provided all the information you needed to make the right choice. We hope you enjoy many comfortable nights’ sleep on your new mattress! 😊
Sussex Beds has fantastic customer…
Sussex Beds has fantastic customer service and staff who go the extra mile. They are very professional and know what they are talking about. The showroom is massive with a wide range of high quality beds and mattresses. I felt they quoted me a competitive price which reflected the quality of the product. I would definitely recommend Sussex Beds and look forward to receiving my new bed from them soon.
7 september 2026
Antwoord van Sussex Beds
Thank you so much for your fantastic review! We’re delighted you were impressed with our team, showroom and range of beds and mattresses. It’s great to hear you felt the price reflected the quality, and we really appreciate your recommendation. We hope you absolutely love your new bed when it arrives! 😊
The bed is the worst bed Ive has ever…
The bed is the worst bed Ive has ever on.
The mattress was bowed looks like banana. Got to to be careful you don’t fall out with the bed.
7 september 2026
Antwoord van Sussex Beds
We’re very sorry to hear you’re unhappy with your bed and mattress. This certainly isn’t the experience we want for our customers. We’d really like the opportunity to look into this for you and understand what has happened. Please contact our customer service team so we can investigate and work towards a suitable resolution.
Antwoord van Sussex Beds
Thank you for your lovely review! We’re delighted to hear you received very good and helpful customer service. We really appreciate your feedback and hope to see you again in the future! 😊
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