Sussex Beds has fantastic customer service and staff who go the extra mile. They are very professional and know what they are talking about. The showroom is massive with a wide range of high quality b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very helpful salesperson. Had a good understanding of our needs. Advised of length of delivery, but arrived well within the advised time. Informed of delivery time and was contacted when delivery team... Toon meer
It’s not often one shops for a new bed and mattress so it’s important to have someone who knows what they are talking about as technology in mattress manufacturing has changed so much. Juli... Toon meer
Bedrijf heeft geantwoord
The staff all know their stuff but they don't rush the dithering customer (me) or try to dazzle with too much info. I prefer to buy online but I would have made the mistake of choosing an ottoman sin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sussex Beds
Geschreven door het bedrijf
Welcome to Sussex Beds
At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.
Why Shop With Us?
- 🛏️ Over 40 years of sleep expertise
- ⭐ Trusted family-run business
- 🏪 Multiple stores across Sussex, Kent & Surrey
- 💤 Wide choice of beds, mattresses & frames
- 🤝 Friendly, knowledgeable sleep experts
- 🚚 Professional delivery service
Helping You Sleep Better
Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.
Visit One of Our Stores
We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.
Thank You
Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.
Contactgegevens
Verenigd Koninkrijk
- 03300 583200
- info@sussexbeds.co.uk
- sussexbeds.co.uk
4,9
Uitstekend
974 reviews
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Antwoord van Sussex Beds
Thank you for your lovely review! We're delighted to hear you were pleased with both the product and the service. It's great to know our team were efficient and helpful throughout your experience. We really appreciate your feedback and hope you enjoy your new bed!
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Excellent service and advice. Highly recommended.
11 augustus 2026
Antwoord van Sussex Beds
Thank you Malcolm for your fantastic review! We're delighted to hear you received excellent service and advice from our friendly and knowledgeable team. We really appreciate your recommendation!
Seamless experience
Seamless experience. I knew exactly what I wanted and the manager sourced and arranged its delivery. Simple
6 augustus 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We're delighted to hear everything was so seamless and straightforward. It's great to know our manager was able to source exactly what you wanted and arrange the delivery for you. We really appreciate your feedback and hope you enjoy your new bed!
Great service from staff
Great service from staff
Good price
Lovely manager from Ashford branch so helpful and friendly
6 augustus 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We're delighted to hear you were pleased with the service, price, and especially the helpful and friendly team at our Ashford branch. We'll be sure to pass your kind comments on to the manager. We really appreciate your feedback,
Karen gave fantastic sales service
Karen gave fantastic sales service, friendly, and informative. Not received our bed and mattress yet but so looking forward to it
2 augustus 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We're delighted to hear Karen provided such friendly, informative and fantastic service. We'll be sure to pass your kind words on to her.
Great customet service
Great customet service. Very friendly and would definitely recommend.
7 augustus 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We're delighted to hear you received great customer service and found our team so friendly. We really appreciate your recommendation!
THe staff in the store were excellent…
THe staff in the store were excellent and I received a call from the warehouse to arrange delivery on a mutually convenient date. However I was then contacted by 5e store to say that the manufacturers had delivered an incorrect mattress which I did not want. SInce then having heard nothing further and still no bed I contacted the store today and was advised that the manufacturers had not made a delivery to the store last week but would be delivering this week and that I should again be contacted by the deliverers by the end of this week. Time will tell. Store fine but let down by others.
28 juli 2026
Antwoord van Sussex Beds
Thank you for your honest feedback. We're pleased to hear you were happy with the service from our store team and warehouse, but we're very sorry for the frustration and delay caused by the mattress arriving minus turning handles. We completely understand your disappointment and appreciate your patience while this is being resolved.
Over the years we have purchased quite…
Over the years we have purchased quite a few things, they are very good quality.
Your big display is v helpful, and your staff are helpful, and it is good to have you close by.
Thank you.
30 juli 2026
Antwoord van Sussex Beds
Thank you so much for your lovely review and for your continued support over the years! We're delighted to hear you've been pleased with the quality of our products and find our showroom and team helpful. It's wonderful to know that having us nearby is convenient too. We really appreciate your loyalty and look forward to helping you again in the future!
Antwoord van Sussex Beds
Thank you for your kind review! We're delighted to hear you found our team helpful and were pleased with the customer service you received.
First class service
First class service from walking into the showroom to the delivery
2 augustus 2026
Antwoord van Sussex Beds
Thank you for your fantastic review! We're delighted to hear you received first-class service from your visit to the showroom right through to delivery. We really appreciate your kind feedback and hope you enjoy your new bed!
Gentleman serving was helpful and…
Gentleman serving was helpful and knowledgeable. Was able to advice me .
1 augustus 2026
Antwoord van Sussex Beds
Thank you for your kind review! We're delighted to hear our team member was helpful and knowledgeable, and was able to offer the advice you needed.
The team at Worthing were great
The team at Worthing were great. Very helpful, answered all my (many) questions, and sorted me out with minimal fuss
8 augustus 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We're delighted to hear the Worthing team were so helpful and patient with all your questions. It's great to know they made the whole process straightforward and hassle-free. We really appreciate your feedback.
Antwoord van Sussex Beds
Thank you for your kind review! We're delighted to hear you found our team knowledgeable, friendly and helpful. We really appreciate your feedback.
New Mattress
New Mattress. The visit to look for a new mattress went without a hitch.Gary was very helpful and we were pleased with the outcome.
7 augustus 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We're delighted to hear your visit went so smoothly and that Gary was able to help you find the right mattress. We really appreciate your feedback and hope you enjoy many comfortable nights on your new mattress!
The only shadow was the extremely slow…
The only shadow was the extremely slow internet connection that the sales lady had no control over
1 augustus 2026
Antwoord van Sussex Beds
We're sorry the slow internet connection caused some frustration during your visit. Unfortunately, it was outside of our team's control, but we really appreciate your patience and hope it didn't detract too much from your overall experience with us.
Complete satisfaction
Lynn and Julie went out of their way to make sure that we were treated well . They were both very kind and caring and helpful. They are excellent members of staff. Thank you both very much for all your help. Tony and Pat Bell
8 augustus 2026
Review zonder uitnodiging
Antwoord van Sussex Beds
Thank you so much for your wonderful review, Tony and Pat! We're delighted to hear that Lynn and Julie went above and beyond to make you feel well looked after. Your kind words about their care and helpfulness mean a great deal, and we'll be sure to pass your thanks on to them. We really appreciate you choosing Sussex Beds!
Great service
Excellent product knowledge well explained in the Bexhill shop.
After an expensive mistake with a previous bed it was good to have the option of a 60 day trial.
There is a good range of sizes, hardness, texture and finish.
Delivery was prompt and well advised.
27 juli 2026
Antwoord van Sussex Beds
Thank you for your fantastic review! We're delighted to hear you found our team in Bexhill knowledgeable and helpful, and that they took the time to explain the different options available. We're especially pleased the 60-night trial gave you extra peace of mind after your previous experience. It's great to hear you were also happy with the delivery service. We hope you enjoy your new bed!
Antwoord van Sussex Beds
Thank you for your kind review! We're delighted to hear Mark was so helpful. We'll be sure to pass your lovely feedback on to him. We really appreciate you choosing Sussex Beds!
Salesman very helpful
The salesman was very helpful and asked me questions to establish exactly what bed I was looking for and took me through all options explaining the differences.
30 juli 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We're delighted to hear our team took the time to understand exactly what you were looking for and clearly explained the different options available. We pride ourselves on providing helpful, no-pressure advice, so it's great to know you had such a positive experience. We hope you enjoy your new bed!
Very helpful staff plus an excellent…
Very helpful staff plus an excellent amount of stock to choose from plus speedy delivery dates.
6 augustus 2026
Antwoord van Sussex Beds
Thank you for your lovely review! We're delighted to hear you were pleased with the helpful service, great choice of stock, and speedy delivery. We really appreciate your feedback and hope you enjoy your new bed!
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