SUSTEAS Reviews 41

I placed the order. They quickly got it ready to ship. It was delivered super quick. Just what I needed and when I needed it!!!

The cheese grating insert broke and I was bummed to have to buy all the inserts rather than just the specific blades I needed. Can that be an option in the future?

Loved the rotary shredder that I purchased from SUSTEAS, recently a part of it broke but they offered to go above and beyond and replace it for me!

I purchased the wide mouth grater from Susteas on Amazon. It works really well for cheese, carrots, cabbage & it’s fun to use!

I purchased a teapot and it started to rust. Susteas has agreed to replace my teapot. They were very quick to respond to my inquiry.

How easy it is to use.

​I recently purchased a Susteas Cold Press Juicer and have been very impressed. It is quiet, powerful, and produces high-quality juice with very dry pulp.
​What truly sets this company apart, however, is their customer service. When I encountered a minor mechanical issue, their team was incredibly responsive and professional. They went above and beyond to ensure I was satisfied, providing a full refund so I could easily replace the unit. It is rare to find a brand that stands so firmly behind its warranty. Highly recommended for both the quality of the machine and the peace of mind!

Cheese grater works great, love the wide mouth. Had a small issue and their customer service took care of it.

I bought the cheese shredder last year because I saw it on TikTok. I have enjoyed using it all the time. It works great. Recently the blades broke and I contacted the company and they are sending me replacements. Great company and they responded quickly.

We had an issue with our recent purchase with Susteas via Amazon. I emailed support at Susteas and they responsed in a timely manner and offered to replace my grater free of charge. :)

This was purchased on Amazon. I’ve been really happy with this rotary cheese grater. It’s easy to use, the suction base holds well, and the five blades make quick work of cheese and veggies. TikTok recipes are no match for these blades. The blade storage box is also a nice touch for keeping everything organized in the kitchen.

One of the biggest benefits has been being able to shred my own cheese blends instead of buying the pre-shredded bags at the store. It saves money, tastes fresher, and melts (trust me when you make nachos or quesadillas) better than the packaged shredded cheese.

I did run into a small issue with one of the components, but customer service handled it quickly and professionally. They responded promptly and resolved the problem without any hassle.

Overall, VERY convenient kitchen tool, and the responsive customer support made the experience even better. I would definitely recommend it.

I bought one for myself and one for me daughter in law and they have worked wonderfully! The different sizes of blades is super helpful when you want to switch gears from cheese to veggies!

love the product. Best cheese grater

I originally ordered from Amazon & had a part missing. I reached out to the company & they were so wonderful about communication & problem solving. They have wonderful customer service & I would not be hesitant about making more purchases. I can’t wait to get my product & start using it!
Thank you again for all you’ve done!

Purchased the new version off Amazon, it was amazing! Went through a block of cheese in seconds! Although I didn’t put it in the dishwasher and one piece warped(the reel I found it from said it was dishwasher safe, it is not!) regardless they responded promptly and rectified the situation!!

Amazing customer service. One of my attachments broke and they sent a replacement. Fast response and extremely helpful.

I love my cheese grater. It is very easy to use. I reached out to customer support for some help and they were very quick to reply and easy to deal with.

Excellent and responsive customer service. Had an issue with my grater (turned out to be my fault for putting it in the dishwasher, which I didn't realize was not recommended). They sent me a new one and gave me proper cleaning instructions.

Happy with the product and the customer service.

The rotary cheese grater works great and saves me a lot of time. When I reached out to customer service they were great and resolved my issue right away

We bought 2 Susteas pots. the first one was for our home use and was very satisfied with the black tea pot so much so that we purchased a second unit for a close family friend. Unfortunately or unit developed a bottom seam leak. The manufacturing company was very cordial and even though the unit was a year out of warranty, they worked with us to provide a replacement.