SUSTEAS Reviews 

Customer Service, Speed and efficiency

The vegetable grater is wonderful. We like the style, color (green), and its versatility.

I placed the order. They quickly got it ready to ship. It was delivered super quick. Just what I needed and when I needed it!!!

The cheese grating insert broke and I was bummed to have to buy all the inserts rather than just the specific blades I needed. Can that be an option in the future?

Loved the rotary shredder that I purchased from SUSTEAS, recently a part of it broke but they offered to go above and beyond and replace it for me!

I purchased the wide mouth grater from Susteas on Amazon. It works really well for cheese, carrots, cabbage & it’s fun to use!

I purchased a teapot and it started to rust. Susteas has agreed to replace my teapot. They were very quick to respond to my inquiry.

How easy it is to use.

Cheese grater works great, love the wide mouth. Had a small issue and their customer service took care of it.

I bought the cheese shredder last year because I saw it on TikTok. I have enjoyed using it all the time. It works great. Recently the blades broke and I contacted the company and they are sending me replacements. Great company and they responded quickly.

We had an issue with our recent purchase with Susteas via Amazon. I emailed support at Susteas and they responsed in a timely manner and offered to replace my grater free of charge. :)

This was purchased on Amazon. I’ve been really happy with this rotary cheese grater. It’s easy to use, the suction base holds well, and the five blades make quick work of cheese and veggies. TikTok recipes are no match for these blades. The blade storage box is also a nice touch for keeping everything organized in the kitchen.

One of the biggest benefits has been being able to shred my own cheese blends instead of buying the pre-shredded bags at the store. It saves money, tastes fresher, and melts (trust me when you make nachos or quesadillas) better than the packaged shredded cheese.

I did run into a small issue with one of the components, but customer service handled it quickly and professionally. They responded promptly and resolved the problem without any hassle.

Overall, VERY convenient kitchen tool, and the responsive customer support made the experience even better. I would definitely recommend it.

I bought one for myself and one for me daughter in law and they have worked wonderfully! The different sizes of blades is super helpful when you want to switch gears from cheese to veggies!

love the product. Best cheese grater

I originally ordered from Amazon & had a part missing. I reached out to the company & they were so wonderful about communication & problem solving. They have wonderful customer service & I would not be hesitant about making more purchases. I can’t wait to get my product & start using it!
Thank you again for all you’ve done!

Purchased the new version off Amazon, it was amazing! Went through a block of cheese in seconds! Although I didn’t put it in the dishwasher and one piece warped(the reel I found it from said it was dishwasher safe, it is not!) regardless they responded promptly and rectified the situation!!

Amazing customer service. One of my attachments broke and they sent a replacement. Fast response and extremely helpful.

I love my cheese grater. It is very easy to use. I reached out to customer support for some help and they were very quick to reply and easy to deal with.

Excellent and responsive customer service. Had an issue with my grater (turned out to be my fault for putting it in the dishwasher, which I didn't realize was not recommended). They sent me a new one and gave me proper cleaning instructions.

Happy with the product and the customer service.

The rotary cheese grater works great and saves me a lot of time. When I reached out to customer service they were great and resolved my issue right away