Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The customer service on call was very helpful. When I visited the store, I was treated with respect and given all the information. The lady answered my many questions very calmly. Gave me sufficient t... Toon meer
Bedrijf heeft geantwoord
Firstly the female staff member, who welcomed me and dealt with my items for sale, was very courteous, efficient and informative about the process. so thank you. My two quibbles are that 1) I wrote... Toon meer
Bedrijf heeft geantwoord
Friendly, sensitive and informative service. Provided a good valuation and price for gold jewellery. Will use them again in the future.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Suttons and Robertsons
Geschreven door het bedrijf
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons and Robertsons is the oldest pawn shop in the UK and the leading destination for buying, selling, and loaning against luxury assets. Our expertise includes luxury watches, jewellery, diamonds, gold, fine art, antiques, classic cars, fine wine, and designer handbags.Contactgegevens
127 Victoria Street, London, SW1E 6RD, London, Verenigd Koninkrijk
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,8
Uitstekend
304 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Gita (area manager) was personal and…
Gita (area manager) was personal and professional, and we felt in safe hands. The money transfer was seamless. I would 100% go back to this company for future exchanges,
29 oktober 2024
Antwoord van Suttons and Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that Jurgita could provide you with a pleasant and seamless experience, we shall pass this review onto Jurgita.
If you require any further assistance, please do get in touch.
Very easy transaction
Very easy transaction. The team held true to their on-line valuation and the whole process was very professional.
24 oktober 2024
Antwoord van Suttons and Robertsons
Thank you very much for taking the time to leave a review.
We pleased to hear that you are happy with our online team and that you found our transaction process smooth.
If you require any further assistance, please do get in touch.
Excellent service
Excellent service! I bought a watch - amazing value and quality. Definitely recommend - the people are very friendly and helpful….
28 oktober 2024
Review zonder uitnodiging
Antwoord van Suttons and Robertsons
Thank you so much for your positive review! We are thrilled to hear that you found our service excellent and that you are happy with your new watch.
Our team takes pride in being friendly and helpful, and we are pleased to hear that you are happy with the service that our team provide.
If you have any questions or need assistance in the future, don’t hesitate to reach out.
Excellent service!
22 oktober 2024
Antwoord van Suttons and Robertsons
Thank you very much for your review.
We are glad to hear that we could provide you with an excellent service.
Please do get in touch if we can assist you in any further way.
Antwoord van Suttons and Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that you are happy with the service that we provide.
We look forward to speaking to you soon.
Reliable
Suttons have been known to my family for 60 years. They give excellent service and are fair with appraisals. I thoroughly recommend them.
17 oktober 2024
Antwoord van Suttons and Robertsons
Thank you very much for your review.
We are thrilled to hear that you are pleased with the appraisals that we offer.
We look forward to welcoming you into one of our stores in the near future.
Quick response
Quick response, able to match my offer, and a seamless service! Thanks to Kasia especially for the help.
16 oktober 2024
Antwoord van Suttons and Robertsons
Thank you very much for your positive review.
We are glad to hear that you are pleased with our service.
We shall pass this review onto Kasia.
We look forward to seeing you in the near future.
Prompt and professional service.
11 oktober 2024
Antwoord van Suttons and Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that our Victoria Team could provide a prompt and professional service.
If your require any further assistance, please do get in touch.
Jeanette was really helpful
Jeanette was really helpful. Hopefully the company will achieve the price quoted. Thank you Jeanette
16 oktober 2024
Antwoord van Suttons and Robertsons
Thank you very much for your review.
We are pleased to hear that Jeanette could provide you with a helpful service.
If you require any assistance please do get in touch.
professional and reliable
They are fast, polite, kind, professional, reliable and absolutely fair. Everything goes without stress and if there are any questions or concerns, they make all necessary clarifications for you. 100% recommend them...
11 oktober 2024
Review zonder uitnodiging
Antwoord van Suttons and Robertsons
Thank you very much for your wonderful review.
We are glad that we could provide you with customer service that you are pleased with.
We look forward to welcoming you to into one our stores in the near future.
5 Star service
I have used both the online service and visited the store in person - the service on both occasion has been excellent ( 5 star service). I sold some gold and they guided me through each step. Kerry provided excellent customer service. I would highly recommended Suttons and Robertson.
12 oktober 2024
Antwoord van Suttons and Robertsons
Thank you for taking the time to leave a review, we greatly appreciate it.
We are pleased to hear that both Kerry and our Online Team provided you with excellent customer service, we shall pass this review onto both the Online Team and Kerry.
We look forward to welcoming you into one of our stores in the future.
Very pleasant member of staff and good…
Very pleasant member of staff and good to talk to. My first time pawning. Sadly, interest rates for the Loan was astronomical and incredibly high. However I understand this is not the sales person’s fault at all.
10 september 2024
Antwoord van Suttons and Robertsons
Thank you for taking the time to leave a review!
We are glad to hear that you had a positive experience with our staff.
We understand that loan interest rates can be challenging, and we appreciate your understanding.
If you have any further questions or need assistance in the future, please don't hesitate to reach out and we will be more than happy in assisting.
I had a wonderful experience with Suttons And Robertsons very friendly staff and always there to help people
Very helpful and friendly
25 september 2024
Antwoord van Suttons and Robertsons
Thank you very much for your positive review.
We are pleased to hear that our friendly Staff could provide you with a helpful service.
We look forward to welcoming you into one of our stores in the future.
Really helpful and great advice.
6 juli 2024
Antwoord van Suttons and Robertsons
Thank you very much for your wonderful review.
We are pleased that we could provide a helpful service and provide great advice.
We look forward to hearing from you in the future.
Agreed to do what was arranged in an…
Agreed to do what was arranged in an efficient manner.
22 september 2024
Antwoord van Suttons and Robertsons
Thank you very much for your positive review.
We are happy to hear that we could provide you with an efficient service.
If you require any further assistance in the future, please do get in touch.
Efficient staff.
Efficient staff.
Straight forward process.
The atmosphere was enlivened by radio.
20 september 2024
Antwoord van Suttons and Robertsons
Thank you very much for your review.
We are pleased to hear that our Staff could provide an efficient and straight forward process.
We look forward to speaking to you in the future.
Excellent service and communication
Excellent service and communication. Could not fault it! 5 stars all round.
18 september 2024
Antwoord van Suttons and Robertsons
Thank you very much for your positive review.
We are thrilled to hear that you are pleased with the customer service we provide.
We look forward to welcoming you back soon.
Great experience
Great experience. From the online quote to finalising the transaction in store, all ran smoothly.
17 september 2024
Antwoord van Suttons and Robertsons
Thank you very much for your review.
We are glad that we could provide you with a great experience.
If you require any further assistance in the future, please do get in touch.
Friendly & efficient
Friendly, efficient service, swift decisions & payment.
Would use again.
11 september 2024
Antwoord van Suttons and Robertsons
Thank you very much for your positive review.
We are thrilled to hear that we could provide you with a friendly and efficient service.
We look forward to seeing you again soon.
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased that we could provide you with a seamless and discreet service.
If you require any assistance in the future, please do get in touch.
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