Suzanne Somers Reviews 

I’ve loved every product I’ve tried and every sample or free item I’ve been excited to try !!! Suzanne Somers products were created with health in mind and I appreciate the integrity and honor they continue to serve their customers with.

I have used Suzanne Somers products now for at least ten years and have been very happy with everything I have purchased. Customer service is wonderful, and when I needed a replacement for a product that was damaged by the shipping in my last order, Deb took care of it immediately. everything is beautiful with this company and Suzanne's integrity and love for what she created is still here. Thank you.

I have been a devoted Suzanne Somers customer for many years, and I can honestly say I have loved the products and truly believe in their benefits. Over the years, I have personally experienced positive changes, and I appreciate the commitment to quality, wellness, and creating products that align with my values.
As someone who is a passionate animal advocate, choosing products that are cruelty-free and not tested on animals is incredibly important to me. I believe deeply that the choices we make matter, and I am grateful to support a company whose values reflect my own. Knowing that the products I use are created with care and compassion means everything to me.
Recently, I placed a substantial order and realized after submitting it that I had forgotten to apply my discount code. I reached out to customer service, and Deb was so kind and helpful. She took the time to respond and graciously provided the code so I could receive the discount I had missed.
That level of care and personal attention means so much. In a world where customer service can sometimes feel impersonal, Deb went above and beyond and made me feel valued as a longtime customer.
Thank you to the entire Suzanne Somers team for continuing to provide products I trust and for having wonderful representatives like Deb who truly care about the people they serve. I am grateful to be a customer and look forward to continuing to use and enjoy these products for years to come.

Deb provided most excellent Customer Service assisting me with my subscription order and with an issue I was having in adding an item to my order on the website. She went above and beyond the call of duty to make everything right. I'm so grateful! Thank you, Deb!

Let me start by saying I love all of the products that I have tried and used to love watching Suzanne doing the shows with Al and Caroline. I am here today to say how pleased I am with the customer service I received this week. I had an order which was taking longer than usual to arrive. It was a large order of 12 items. I was taking advantage of the bundles and the 30% off. I was disappointed when the order finally arrived and Canada Post had to wrap it twice in plastic wrap. The packaging missed using bubble wrap and the whole order was put into a box with nothing to secure the body wash, body lotion and other serums. The body wash lid was not secured and half the bottle spilled out all over the rest of the products and the cardboard box absorbed the liquid. The box was wet and mushy upon delivery and thus the need for Canada Post to wrap what was left of the box in plastic. When I received the messy box with wet products I contacted customer service and after reporting the situation and sending pictures of the box and contents they were gracious and refunded the full order. The communication with customer service was professional and showed genuine concern. I am truly grateful to have found Suzanne Somers products and the wonderful support from customer service is icing on the cake. Suzanne would be proud of the ladies in customer service, Deb and Lori. Thank you and keep Suzanne's company going just as she would have wanted.
Margaret F

I have purchased several of Suzanne’s products over the years and love them. If you ever need support, their customer support is fantastic. Don hesitate to reach out to them.
S. Hampton

Customer Service was quick to respond. I can't think of a single negative experience.

I had a recent inquiry and contacted customer service. I appreciate Deb's helpful and thorough response and her response was thoughtful and genuine. It is so nice to know that if you have a questions that the customer care team is there to sincerely you!. Thank you so much! Theresa

I am very pleased with my purchase from this company. After shopping around for a thigh trainer, I ultimately decided to go with this brand, even though it cost a bit more than its competitors. I trusted the Suzanne Somers name and I am so glad I did! Not only do the Thigh Master and the TM LBX work great, but they are also comfortable to use. Additionally, there was a small issue with my shipment and after contacting customer service, they responded and provided a solution the very same day. Thank you Suzanne Somers team!

I have called Customer Service maybe 2-3 times over the last 8-10 years and each time the representative couldn't have been more helpful and kind.

This past week I had an issue with a recent order and Deb quickly replied to my email(s), rectified the situation and followed up.

It's a pleasure interacting with a company that has true professionals who quickly respond and are able to immediately manage whatever the situation is. There is no "I'll get back to you" or extra emails on my part trying to make contact.

It doesn't matter how fabulous a product(s) may be, if you can't reach a live person with a question or issue, it makes me give pause if I will order from them again.
Not at SuzanneSomers.com - superior products AND superior customer service!

I have been a customer of Suzanne Somers for many years. Obviously, I love her products, however, I would like to commend her company for their excellent customer service. I received an order that was incorrect and emailed the company right away. Within a half an hour, they sorted everything out and emailed me about what they were doing to make it right and that they had a new order number for me for the correct products and were shipping them to me at no charge.
I also had a damage issue a few years ago. Same thing. Quick reply with a resolution and shipped me new products right away.
I will continue to be a customer based on my satisfaction with the products and the wonderful customer service. Thank you so much for caring about your customers!!

Very grateful to Deb at Suzanne Somers. My order was lost in the mail so Deb graciously sent a replacement for no extra charge.

I love this company, their products and their customer service!! The products are beyond exceptional. I use her shampoo and conditioner and I have never found anything that works like those two! I will never go back. Their customer service is exceptional as well. You won't be disapointed!!

Dolly took great care of me today! She was able to answer my questions and provide an acceptable resolution.

Customer service is top notch! Today Dolly went above and beyond with her customer service. She is very kind and helpful. I appreciate her follow through which involved calling me back to relay some info. Wow! Outstanding!!

I use all of Suzanne’s products. Quality ingredients and everything is top quality. Customer service is very responsive if any questions or issues.

Had some concerns that I called in about and Dolly was so helpful, friendly and prompt in her response. I appreciate that type of service. Thank you Dolly.

I treat myself to one or two bottles of Suzanne's Organics Wild Orange Vanilla lotion every year. It's the absolute best-smelling, best feeling, most natural and skin-nourishing lotion I've found. This time, unfortunately, my shipment was lost in transit. First time ever. I emailed Customer Service, and they sent out a replacement right away. No questions asked. Incredible customer service, the mark of a company, and of people, who truly care. I was a big fan of Suzanne Somers to the very end, and I know she would be proud of the people representing the legacy she left behind.

No only are the products AMAZING, the customer service is OUTSTANDING. Unfortunately, it seems like many companies just want your business, and do not take pride in how they treat the customers, or the quality of product their products. I had a small issue with one of the products in my subscription box. The same day I notified them they not only replied, but shipped a replacement. WOW ! Thank you

I wish all businesses would have the customer service you receive from SuzanneSomers.com. The most nicest, most polite staff, along with the best products!