Leider habe ich die Bewertung nicht vorher gelesen: es ist einfach ein BETRUG statt des abgebildeten 3D Formats eine einfache Holzplatte mit Foto zu schicken. Habe mich maßlos geärgert! Werde aus die... Toon meer
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Lees wat reviewers zeggen
Leider bin auch ich hier reingefallen Die erhaltene wahre endspricht nicht dem was online angpriesen wurde Anstelle einer 3D skulptur auf zementbasis mit festem rundem sockel bekam ich ein auf plast... Toon meer
**AVOID** How this company has more than a 1 Star rating is incredible. Complete, total, utter rip off. False Advertising, Misleading, Fraudulent (until you really really read the small print where t... Toon meer
Bedrijf heeft geantwoord
Une belle figurine semblait être l'achat rêvé comme souvenir d'un beau voyage en moto. Je me suis basé sur leurs photos carrément mensongères... qui représentent a s'y meprendre a de belles fi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.
Contactgegevens
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou, Fujian,China, 350007, Fuzhou, China
- swangift.order@gmail.com
- swangift.com
1,4
Zeer slecht
318 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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30% refund is a disgrace
I ordered a gift through this scamming website for a friend for Christmas, when it arrived I opened it to find it looked nothing like the original photo I sent. I asked for a refund, however, as they’re unable to understand English, they asked me to send in the photos of the problem despite having done so twice already. When they finally vowed the photos, they could only offer and 30% refund due to ‘material costs’ and ‘shipping fees’ (despite me paying the shipping fee). They are unorganised, a waste of time and money and are extremely disloyal too their customers. DO NOT ORDER FROM THIS COMPANY!
6 januari 2026
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Waited over a month to get the item
Waited over a month to get the item. I thought I was getting a 3D statue on a bass with a metal inscribed plate. It is actually a cheap piece of wood not even stained correctly with a paper sticker on it for the inscribed plate! And the figurine is a flat piece of thin wood that sits in a slot that has no finish on the back. CHEAP!!
2 januari 2026
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
I brought an item of Christmas off this…
I brought an item of Christmas off this site.. I’m actually embarrassed by what turned up the quality is pathetic and does not reflect the price. Avoid like the plague…
29 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Company is a scam
Company is a scam, please do not waste your time with this company. Same as all other reviews, ordered and never received product. Ended up getting a refund through PayPal.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
SCAM !!!! Scam !!! Wish I can give zero !!
Wish I can give zero !!! Please don’t order here it’s a scam !!!!! Scam !!! They sen me piece plastic with sticker on it but was described as “hand crafted glass stain “
Please do not buy anything from here . China as always trying scam you
I file complaint with PayPal so keep your respond for them
20 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Absolutely awful I ordered what I…
Absolutely awful I ordered what I thought was a beautiful statue and got a piece of plastic AVOID THIS COMPANY AT ALL COSTS Absolute rip off
19 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
The items received were of poor quality…
The items received were of poor quality compared to what’s showing on their website. The images didn’t look like the pictures I had provided. To me, this is garbage stuff.
9 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Terrible company
Terrible company! They will not send you what you order. My order was nothing like I bought. I emailed them and he basically said I got what I ordered. Scam alert!‼️
30 november 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
I ordered what i thought a statue of me…
I ordered what i thought a statue of me and my wife, instead I received a flat pack thing tears all I can call it bloody awful infact shit, I beg you all out there do not spend anything from theses people it's a rip off 100%, don't spend money do not
12 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Very poor service
Very poor service, little communication on the tracking. Have started proceedings to get a refund.
I would not recommend anyone purchasing from this company, feels like a scam.
In answer to your reply, Are you f**king mad? You didn’t deliver a service!!
16 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
I would urge people not to buy from…
I would urge people not to buy from this site, the description on the item I bought rather than a beautifully crafted bronze statue I received a 2d piece of acrylic, eventually they gave me a partial refund but I had to fight for it. The acrylic is now in the bin as I would have been too embarrassed to give as the gift it was intended for.just don't buy from them.
15 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Poor Product Quality and Frustrating Refund Process
I ordered a product from SwanGift that was meant to be a gift, but it was very disappointing. The item I received was poorly made and did not match the quality shown on the website. It looked cheap and felt rushed, which was embarrassing given that it was intended as a gift.
After receiving the product, I contacted customer service to request a refund. The process was frustrating and required unnecessary back-and-forth instead of a straightforward resolution. For a company that markets itself as a gift provider, this level of product quality and customer support is unacceptable.
Based on my experience, I would not recommend SwanGift and will not be purchasing from them again.
11 november 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
I'm afraid I must add to the poor reviews
I'm afraid I must add to the poor reviews. I would strongly urge people to avoid this seller based on my experience. Carriage costs are expensive in my view and the product I purchased fell far short of my expectations. In my opinion the item is poorly made and highly overpriced for what it is. To add insult I think the after sales service is also very poor.
12 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
What a piece of garbage I got was…
What a piece of garbage I got was supposed to be crystal butterfly personalise I got a flat plastic butterfly payed 28 pounds for it do not get anything from these you will not get what you see
13 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Horrendous company and gifts
Horrendous company and gifts, avoid at all costs ordered a present for my friend, looks nothing like the picture I provided and it is made of very cheap materials, you'd be better off with temu.
12 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Stay away from this website
Stay away from this website as they dont give you any refunds
I have place an order for 3D bronze metal items and i got instead 2D printed pieces of wood. And the prints are extremly bad, is nothing alike with the pictures that I have sent. £80 spent for nothing
12 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Do not order from them! SCAM!
This company needs to be shut down! It is a scam! I never received my order ... it's "still in production" after 2 months!
11 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
If I could give it none star I would
If I could give it none star I would, it isn't 3D at all, it's a flat piece of wood with a picture on that doesn't even resemble the person it should.
Absolutely shocking site, such a scam
10 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Ordered 2 custom items
Ordered 2 custom items. Swangift was late to ship. Only received 1 item, and it was completely wrong. Instead of being a cartoon hunting caricature of the photo we submitted, it was just the picture of the person on wood, nothing else. 2nd item not received and not other shipping notices.
8 december 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Do not purchase from this vendor
Do not purchase from this vendor
Items not as described
Really poor quality
3D item turns up 2D but dull and extremely poor quality material
PayPal state not covered under buyer protection
Total scam, stay away
Response: I have sent you pictures and opened PayPal dispute and also been in direct contact. You refuse to acknowledge the fact your item is not as described, you refuse to accept the quality is awful
You refuse to give any refund.
I offered to return, you refused for to shipping costs.
Again advice to all, avoid this seller at all costs.
12 november 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
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