SweepsUSA Reviews 

I'm kind of right there with the chick that made a review around early December where they claim that they're in this soft phase launch well okay it's been well over a month and what a week since that date so yeah this soft launch phase makes no sense to me they just need to really start processing their redemptions quicker it seems like that's their issue first time I've ever went on them I'm waiting I'm praying and ain't going to take no 3 to 5 days if it does that's ridiculous none of them take that long anymore let's see what happens been waiting for over 36 hours now still showing in the pending state seems like the only people I really do get a hold of is like an AI and not an actual human being and this is ridiculous
Horrible company their customer support haha is a joke and they steal peoples money. DONT USE THIS PLATFORM it's now the 28th and notta

Im glad I waited to write this review. I hit for 600 on sweeps usa, my redemption was not paid out by the 5 business days. I was in constant contact with support. I can confirm, that if you are patient and dont lose your mind on these people they will cash you out. I received my redemption a week late, but instantly. Dont give up, be kind, and you will receive your payout.

*I will revise to 5 stars once my redemption is paid out*

But, at this time I’m giving 3 because I put in for a redemption request after I have been verified and purchased a package with them. I was notified by live support that since they’re still in a “soft launch”phase that the redemption time would be 3-5 days… I’m at the end of my 5th day now with no word. I’m hopeful they will pay out sooner than later because everything else is great about their platform!

decent site and game selection a got enough to redeem and here we are two weeks later their chat support talks in circles

Fraudulent site, do not use.

I purchased the coin options THEY chose to offer. I played the games THEY chose to offer. I made a redemption request.

Today they informed me my account was banned and manufactured 4 different untrue "violations" of their ToS.

I will be initiating an arbitration process against them, as outlined in their ToS, as well as initiating credit card purchase disputes with my bank, and reporting them to the FTC for sweepstakes fraud.

Avoid this site.

all the games one could ask for and the payout was nice and quick

Redemption went through. Took a few days but I did get it. And customer service is very quick to help .

The promo for sign up was good games fun, only I been waiting for going on 2 weeks now to redeem a lil $100 . Support says it's processed but they can't give any other Information to me. I do not plan on playing here again

I HONESTLY WISH IT WAS POSSIBLE TO GIVE NO STARS!!! IT'S AMAZING HOW OKAY WITH FALSE ADVERTISING THIS CASINO IS!!!! ON EVERYWHERE FOR A LINK THAT THEY MAKE AND HAVE PEOPLE SEND IT ADVERTISES INSTANT REDEMPTIONS AND BIG WINS!!!! EXCEPT FOR THERE ARE NO INSTANT REDEMPTIONS NOT FOR EVERYBODY!! NO NOT FOR EVERYBODY YOU GOT TO BE SPECIAL TO GET INSTANT REDEMPTION!!! AND THEN WHEN YOU TRY TO GET INSTANT REDEMPTIONS THROUGH LIVE CHAT THE CUSTOMER SERVICE REPRESENTATIVE DISCUSS AT YOU AND LIE TO YOU AND GIVE YOU THE RUNAROUND SOME MORE!!! THERE'S NEVER A SUPERVISOR OR MANAGER AVAILABLE TO TALK TO YOU!!!! I WOULDN'T PREFER MY DOG TO PLAY AT THIS CASINO LET ALONE A HUMAN BEING!!! LAST I CHECKED FALSE ADVERTISING IS EXTREMELY HIGHLY ILLEGAL!!! MAYBE SOMEONE NEEDS TO TEACH THEN A LESSON!!!!