Während meines Aufenthalts in der Schweiz habe ich Swisscare stets als sehr zuverlässig erlebt. Ihre Rückmeldungen waren immer zeitnah und ausgesprochen höflich. Zudem haben alle Mitarbeiterinnen... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
one of the best insurance policy for students and people who are coming to Switzerland.Thank you so much for support and understanding ,through E-mails.
Bedrijf heeft geantwoord
Everything is so complicated and they take no accountability when there is an issue with the insurance they assign you. The insurance they assign you makes you pay for every procedure and will try to... Toon meer
Bedrijf heeft geantwoord
Had a great experienxe with them. Fast responses and generally top customer care. Their products are particulary useful in Switzerland as foreign student: their health insurances are way cheaper that... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Online international health and travel insurance for students, travellers and expatriates. Get your insurance certificate instantly after purchase.
Contactgegevens
Landstrasse 20, 9496, Balzers, Liechtenstein
- +423 384 05 05
- swisscare.com
4,2
Goed
133 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Claim Before Start Date – Check Refund Policy
Initially, my refund request was denied when my visa was refused, which was frustrating. I later received the refund, but be aware that you must claim the insurance before the start date and request them to provide refund policy before purchasing.
Thanks
18 maart 2025
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Thank you very much for your wonderful feedback and choosing us! We wish you all the best :)
Swisscare insurance
Have Swisscare insurance, had accident while bicycling and the person helping my claim was really helping. Thank you
14 februari 2025
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Thank you Md Rahman for your great rating.We are happy you like our services. We will continue to provide high quality and work hard to be always at the top. Have a nice day :)
did the work
19 februari 2025
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Thank you Yeaz for your great rating.We are happy you like our services. We will continue to provide high quality and work hard to be always at the top. Have a nice day :)
Booked and then refunded me back as i asked
Great Services and and exceptional Cooperation
7 februari 2025
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Thank you Sherzaman for your great rating.We are happy you like our services. We will continue to provide high quality and work hard to be always at the top. Have a nice day :)
They will ignore you after you sign up
I have Swisscare Switzerland and they are one of the most untrustworthy organizations. Once they lock you in, they refuse to answer your emails or comply with the law. I joined as a student and then later got married to a Swiss citizen. Per the law and their own guidelines, I contacted them right away to let them know but now am being ghosted. I have emailed them, tried to call...nothing. DO NOT sign with them. You are better off going with someone else.
17 januari 2025
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Dear Michelle, thank you very much for your review. We are really sorry to hear, that you are disappointed. Your review is not for Swisscare Europe, but our great colleges from Swisscare Switzerland, will contact you as soon as possible. Have a good day.
Good customer service.
17 januari 2025
Review zonder uitnodiging
i applied a refund and they really…
i applied a refund and they really refund to me, its what i never expected
13 januari 2025
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Dear 云禾
Thank you very much! We're really pleased that you appreciate our service. We always do our best to meet our customers' expectations and, above all, to provide them with the service they deserve 🙂
Have a great day.
One of the best insurance companies
One of the best insurance companies. Special thanks to Yevgeniya for her help and assistance. She did everything possible to sort out my situation with the refund request. Thanks to the Swisscare team and thanks again to Yevgeniya.
2 december 2024
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Thank you very much for your wonderful feedback!
We're delighted to hear about your positive experience and that Yevgeniya was able to assist you so effectively. Your kind words mean a lot to our team🙏, and we’re always here to help.
Thank you for choosing us! 😊
Fast and super helpful
Fast and super helpful! Thanks to the team's effort, I have successfully accessed my insurance. I really appreciate all support.
15 november 2024
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Dear Tuan,
We’re so pleased to hear that our team’s efforts made a difference and that you successfully accessed your insurance. Your appreciation motivates us to continue delivering excellent support.
Best regards,
The Swisscare Europe Team
What a joke of a company
Soooo ,
I got insurance with them for 3 months.
I had a medical claim for 230 euros, around the second month.
I sent them my documents, and I'm waiting.
Some very angry claims handler, replied to me in a very nasty way. " We are not sure, you're covered".
I mean..... it's 230 euros. I provided all the documents.
What else do you want?
What a joke of a company. Stay away from them.
1 november 2024
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Dear Natalie,
Thank you for taking your time to provide us with constructive feedback. We are sorry to hear about your negative experience.
Our claim specialist has already been in contact with you for this case.
- The procedure can take time due to the delay in the medical facilities
- Certain details must be verified. The claim management of Swisscare is a team of experts and they are doing the best to make the process as smooth as possible.
We kindly ask you to be patient on this matter. If you have any further questions or concerns, we are happy to assist you.
Best wishes,
Swisscare Europe Team
I am thankful for a fast answer and…
I am thankful for a fast answer and solving my problem with the app.
7 november 2024
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Dear Azamat,
Thank you for your feedback! We’re glad we could resolve your issue quickly. Don’t hesitate to reach out if you need further assistance.
Best regards,
The Swisscare Europe Team
Thank you for your promp response
31 oktober 2024
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Dear Carlos,
We're happy to have been able to help you. Thank you for your confidence!
The Swisscare Europe Team
Helpful support
29 oktober 2024
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Thank you very much ! We will continue to do our best :)
The Swisscare Europe Team
Excellent service!
Excellent service!
Good advice and understanding of the situation
23 oktober 2024
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Thank you for your kind review! We’re happy to hear you appreciated our service and advice. We’re always here to help.
Best,
The Swisscare Europe Team
"Thanks for helping out"
I really appreciate the time and patience to solve any issue. It shows your commitment and belief in what you do.
27 september 2024
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Dear Shani,
Thank you very much! We're really pleased that you appreciate our service. We always do our best to meet our customers' expectations and, above all, to provide them with the service they deserve 🙂
Best,
The Swisscare Europe Team
Excellent customer service and fast…
Excellent customer service and fast response
10 oktober 2024
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Thank you very much for your review 🙏 We’re glad you’re happy with our service and quick responses.
The Swisscare Europe Team
Great service
Great service, fast response by Yevgeniya,
SWISSCARE Europe Team
10 oktober 2024
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Dear Rodrigo,
Thank you for your wonderful feedback! Yevgeniya is delighted to hear that you appreciated her support 🙂
Our Team is always here to provide fast and reliable service whenever you need it.
Best,
The Swisscare Europe Team
Excellent customer service
Excellent customer service , fast reply.
They've changed the date within 3 days only , and they've refound the payment amount very quickly after I get a Visa refusal.
14 augustus 2024
Review zonder uitnodiging
Antwoord van Swisscare International Insurances
Dear Ziad
Thank you for your kind words! We’re delighted you found our service fast and helpful. Your satisfaction is our priority, and we’re here for you anytime.
Best regards,
The Swisscare Europe Team
Be cautious—they're the worst in town.
It’s either a scam or their software is just terrible. I paid my invoice, but I can’t access the app, which means I can’t get to my insurance documents. As a result, I might have to purchase them again because there’s no other way to retrieve them. Most companies simply send a copy of the insurance as an email attachment, but they didn’t do that. Now their app says I don’t have an account, and when I click the activation link they sent, it says the link has expired. The only way to access the documents is through their app, but the app itself is completely dysfunctional.
23 september 2024
Review zonder uitnodiging
Excellent customer service
Excellent customer service. Yevgeniya was very helpful and professional. My query was treated promptly and efficiently.
In addition, Swisscare offers affordable and reliable travel insurance plans. Highly recommend!
19 september 2024
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