SwissTimepieces Reviews 

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Outstanding service and a fantastic experience

I recently purchased a watch from Swiss Timepiece for my husband and couldn’t be happier with the experience. The staff were polite, professional and incredibly helpful from the beginning. I had several enquiries and messaged them on WhatsApp quite a lot, but every question was answered promptly and patiently, making the process easy and reassuring.

We had the pleasure of dealing with Elena, who was exceptional. She was warm, attentive and genuinely lovely to deal with. Her knowledge and professionalism really stood out, and she made us feel valued as customers. We had visited another store on the same day, but Elena was one of the main reasons we chose Swiss Timepiece.

The quality and condition of the watches were noticeably better than those we saw elsewhere, while the prices remained very reasonable. We saw an older watch at another store in poor condition, priced similarly to the brand-new watches at Swiss Timepiece, which were in immaculate condition. The value for money was therefore excellent.

The watch we sourced was beautiful, and my husband is delighted with it. Thank you to Elena and the entire team for a genuinely five-star experience. We would definitely recommend Swiss Timepiece and would happily purchase from them again.

I bought a Rolex from SwissTimepieces - they were very helpful (I used what’s app) and quick to reply to my lengthy questions

I was concerned about a few things as I wasn’t able to visit their shop in person.

The watch arrived next day delivery and was exactly as described.

I also ran their terms and conditions through chat GPT and the response was that the terms were very good and went far beyond the normal expected terms.

I found the price of the watch to be very competitive.

Will certainly use them again in the future.

I dealt with Elenna towards the end of the purchase and she was excellent. Other staff members also were great - sent me more pics of the watch etc.

Much appreciated,
Ross

My watch sold and i had to wait for the cooling off Period,I was told a guaranteed Figure to expect, when I received the funds it was £150 short,so very disappointed with SwissTimepieces i phoned to complain and they wouldn't discuss my grievance and i have to email them, bureaucracy gone mad 🫣

I trusted swissTimepieces with my Rolex Submariner the process was efficient from start to finish . Keeping you informed at all times regards enquiries and the sale . If I dropped them a line at any time their response was instant as you can imagine it can be a worry entrusting such a valuable item with strangers. I have no hesitation in recommending them to get you a fair honest price and a seamless transaction

Effortless from start to finish, would highly recommend Swisstimepices for buying and selling a watch which I have done both from,
Great company 5 stars in my opinion

Swisstimepieces handled the sa of my Rolex 228238 DayDate(Presidential), the sale took a little longer than they expected but it not like its a Panda or A Pepsi, and the time of year probably didn't help. However i'm 100% happy with the whole process. Regular updates and the delays were down to buyers NOT SwissTimePieces. So i'm grateful that I didn't have to deal with the buyers. Would I use again? Absolutely, Hopefully next time as a buyer as I'm keeping my Panda and Sub date, As they are regularly worn.

Sold my watch for the price it was put on for. Money received 14 days after purchase as was bought online. Brilliant.

Thank for making the sale easy and creating a fast promt delivery

Amazing service guys thank you

Nice and easy purchase without any issues what so ever. The watch is incredible and I’m over the moon with my purchase. Thank you again.

Transparent, professional and trustworthy

Kyle and the Team were faultless. Fabulous environment to do businessin. This won't be my last purchase I'm sure

⭐⭐⭐⭐⭐

I recently used Sam and the team at Swiss Time Pieces to sell three of my Rolex watches and couldn’t recommend them enough.

The whole process from start to finish was really straightforward and professional. Sam kept me updated throughout, was always easy to get hold of and managed the sale of all three watches without any hassle.

When you’re handing over watches of this value, trust is obviously a big thing, and I felt completely comfortable dealing with Sam and the team. Everything was transparent, payments were dealt with promptly and the service was excellent throughout.

Would definitely use Swiss Time Pieces again in the future and would highly recommend Sam and the team to anyone looking to sell a luxury watch.

Two watches bought recently and genuinely delighted with them both, also the ease of purchase, delivery speed & communication. The website information and imagery was spot on for both my purchases. Highly recommended.

Had a really easy and great service from the team at swiss timepieces. Fantastic correspondence and kept me informed at all stages of my 2 watches selling. Would certainly recommend for selling and buying.

The service and communication from Sam and the team has been excellent. Communication has not been restricted to normal working hours which has been appreciated, thank you. I'd highly recommend Swiss Timepieces for your next watch purchase.

This company is exceptional. I sold my Rolex Daydate through their consignment service recently. This watch is arguably an expensive watch, not the kind of thing that you'd expect to sell so quickly. They found a buyer within 11x days. The whole process was seamless, great comms, everything taken care of and at a great / fair price.

I have been in the watch space for 15 years and have to say this experience was head and shoulders above any other similar company you'd find in London!

Thank you again! We will do business again in the future I am sure!

This was my third watch, quality of all three has been outstanding and the service has been first class.

An easy to use website, from which I got a decent quote that was far fairer than I’d received elsewhere. My two watches sold within three weeks and I received my payment exactly when and as they said I would. Email communications and updates excellent throughout, as was the general level of service. I would happily use this company again.

This is now the fifth time we have either bought or sold a watch through SwissTimepieces and I am sure it won’t be the last!
Sam and all the team demonstrate the upmost professionalism in a relaxed and friendly manner.
We would highly recommend this company.

It's a great pleasure to do business with Sam and the team. Wholeheartedly recommended.