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SwissTimepieces Reviews 

1.865
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the second (and I expect it won't be my last) time I've used Swiss Timepieces. Smooth process from initial contact to final transaction with excellent communication along the way from Sam an... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic service I couldn’t believe how quickly my Rolex was sold. I visited the office in Kendal where the sales executive Kyle assured me the sale wouldn’t take long. 3 weeks later the money was in... Toon meer

Beoordeeld met 5 van de 5 sterren

I had my watch previously listed on Chrono24, I listed it with Swisstime pieces and it sold in the first week, really easy process from start to finish and very professional. Many thanks

Beoordeeld met 5 van de 5 sterren

Booked in a phone consultation looking at various Datejust models. Patient phone call, answered all questions I had and eventually booking in for a physical consultation. Greeted promptly on arrival,... Toon meer

Bedrijfsgegevens

  1. Horlogerie
  2. ook in
  3. Sieradenwinkel

Geschreven door het bedrijf

SwissTimepieces is a family owned, Lake District based company. Our mission is to build the most secure place to buy and sell luxury watches. We take pride in the perfect examples we have to offer from brands such as Rolex, Patek Philippe, Audemars Piguet and more. Founded as a passion project by Samuel R Graham, our enjoyment for luxury watches drives everything we do, ensuring you experience nothing but the best. Discover the world of luxury watches with SwissTimepieces. SwissTimepieces is now one of the leading independent Watch Retailers in the North West, boasting a 3,000 sqr ft premises in Kendal, with multiple appointment rooms and watch lounge. Born in the Lake District, Delivering Worldwide. Trust, Passion & Attention to Detail since 2017. SwissTimepieces is an UK registered company, regulated by the Financial Conduct Authority and a member of the National Association of Jewellers.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.865)

547 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Straightforward, transparent and decent!

An easy to use website, from which I got a decent quote that was far fairer than I’d received elsewhere. My two watches sold within three weeks and I received my payment exactly when and as they said I would. Email communications and updates excellent throughout, as was the general level of service. I would happily use this company again.

29 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is now the fifth time we have…

This is now the fifth time we have either bought or sold a watch through SwissTimepieces and I am sure it won’t be the last!
Sam and all the team demonstrate the upmost professionalism in a relaxed and friendly manner.
We would highly recommend this company.

29 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Once again a fantastic experience with…

Once again a fantastic experience with Sam, George and Max at Swiss Timepieces. I am now the proud wearer of
“ The Ghost “ always a delight to travel personally and deal with the team. No doubt another visit looms 🙏

13 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High quality service

The pre-sales questions were answered quickly and accurately. Once payment was complete the parcel and all contents arrived quickly and exactly as described. Very good service all round.

20 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overall great service

The team were very responsive!

Quick to answer via WhatsApp and email.

Lovely watch, delivered quickly, everything exactly as described

16 augustus 2026
Beoordeeld met 5 van de 5 sterren

Exceptional Service

Thank you team! Kyle provided fantastic service, first time purchaser and will be back again. The watch was even better than described. Super pleased.

20 augustus 2026
Beoordeeld met 5 van de 5 sterren

Impressed with my experience

Impressed with my experience which was all via phone. Professional and very efficient service with responsive comms and Elenna was happy to arrange further close up detailed pics of the watch and strap. The watch arrived very safely packed and it was indeed in mint condition as described. Competitive pricing and I was happy with the deal.

14 augustus 2026
Beoordeeld met 5 van de 5 sterren

Excellent professional service.

We arranged to visit the showroom and were treated really well upon arrival. Incidentally the parking facilities on site were excellent especially considering the premises are in the town centre.
The showroom is very well appointed and the service friendly and professional. We did experience a minor issue with the watch strap the following day which was handled extremely professionally and swiftly brought to satisfactory solution by Owin the General Manager who was excellent.
I would certainly purchase another watch from them in the future and I could confidently recommend anyone doing the same.

14 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service very quick and easy to deal with whether selling or buying I've done both with this company and I've experienced nothing but total satisfaction every time.
Unlike a lot of Watch dealers out there who in my opinion are no better than unscrupulous second hand car sales people this company will sell your timepiece for a fair price and give a fair return to you.

21 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish, perfect well knowledgeable sales team, the watches were of excellent quality and the overall experience at thier offices was relaxed and no pressure to purchase. Will definitely use them again and will fully recommend them

11 augustus 2026
Beoordeeld met 5 van de 5 sterren

First Ever Rolex

Purchased my first Rolex from these guys, and I honestly couldn’t fault them if I tried!

I was slightly nervous about buying from the grey market initially, but I called the store on a Saturday afternoon and spoke to the team. Every question I had was answered honestly, informatively, and without any pressure.

I took the weekend to think it over, emailed Sam on Monday, and paid online on Wednesday morning. My watch was delivered on Friday morning — and it was absolutely stunning!

From start to finish, the quality of service, communication, and delivery was 100%.

I wouldn’t hesitate to recommend these guys to anyone considering purchasing a high-end watch.

Hopefully, I’ll be lucky enough to be in a position to add to my collection in the future, and when I do, I’ll be going straight back to these guys.

Thank you again to the whole team!

14 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class service

First class service. Telephone answered by professional staff with customer care in spades. Next day delivery received. Product and service beyond satisfied. Thank you for my beautiful watch Swiss Timepieces

10 augustus 2026
Beoordeeld met 5 van de 5 sterren

Good service

Good service, professional knowledge. A wonderful experience that hopefully, when finances allow, can be repeated.
Many Thanks to all, but especially Kyle who looked after us.

6 augustus 2026
Review zonder uitnodiging

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