Everything was made so easy, and completed quickly. Kim has been so helpful, and kept us informed of the progress with the contract and our deliveries. Excellent service.
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Lees wat reviewers zeggen
Attentiveness of Kim, who went over and beyond to help us resolve our wifi problems. She didn't rest until the issue, which was long running, was resolved. Shes a credit to you!
Every time I've dealt with Kim she has been extremely helpful and managed to answer my questions and sort any problems quickly. She is always polite and kind which is often rare these days when it com... Toon meer
We have used this company a couple of times to help with new utility deals. They have been very helpful and I’d particularly like to single out Stephanie F who has gone above and beyond to help our ch... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Award winning not for profit energy and telecoms broker - donate upto 80% of our profits from your switch to your chosen good cause.
Contactgegevens
Unit 3 Bensham Street, NE35 7LN, Sunderland, Verenigd Koninkrijk
- 0191 303 9404
- info@switchaid.org
- switchaid.org
4,9
Uitstekend
207 reviews
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Had pleasure to deal with Carla Redpath…
Had pleasure to deal with Carla Redpath who was very professional and helpful.
17 mei 2023
Review zonder uitnodiging
I Recently switch my network provider…
I Recently switch my network provider with the help from Kim it was so quick and easy Kim was very informative and mate the progress simply snd hassle from me and saved myself some money 😁 thank you Kim 👏
22 mei 2023
Review zonder uitnodiging
Amazing customer service setting up my…
Amazing customer service setting up my phone contract by Kim.
Her customer service after was even better, sorted everything out for me and couldn't have been more helpful.
Highly recommended.
22 mei 2023
Review zonder uitnodiging
Good customer service and great company…
Good customer service and great company looking forward to receiving my new handset.
22 mei 2023
Review zonder uitnodiging
Fast, Simple & Reliable!
Fast, Simple and Reliable!
What more can you ask for!
From the initial chat with Keith to setting up the system with the team. My VoIP services were set up in good time and was a simple process from start to finish.
The customer support was just as quick, helping me with questions i had on the phone system.
Highly recommend Switch Aid and their team!
17 april 2023
Review zonder uitnodiging
Great customer service.
The customer service is very efficient and helpful. Carla was very helpful and resolved my query quickly.
19 mei 2023
Review zonder uitnodiging
Quality service by Lee and the team
Quality service by Lee and the team. Very helpful and informative. Was able to get my number set up in no time. Would definitely recommend.
22 mei 2023
Review zonder uitnodiging
Outstanding customer care from Keith…
Outstanding customer care from Keith Wood. Got few mobile contracts through him and he’s always been very supportive in resolving issues and after sale care.
I’ll definitely be back in the future.
Regards, Mario
22 mei 2023
Review zonder uitnodiging
Had a long time with service
Had a long time with service, great prompt service.
22 mei 2023
Review zonder uitnodiging
Quick and efficient support.
19 mei 2023
Review zonder uitnodiging
Internet Connection Problems
Aaron sorted out our internet issues quickly and found the source of our problems.
17 april 2023
Review zonder uitnodiging
Great experience and advice
Great experience and advice given from customer support.
8 maart 2023
Review zonder uitnodiging
Very helpful
Kim Mccallum was as helpful as could be and made the whole process easy. Thank you to her and SwitchAid!
3 maart 2023
Review zonder uitnodiging
I've dealt with Keith now for almost…
I've dealt with Keith now for almost twenty years through various companies and his customer service has always been exemplary. Nothing is too much trouble and everything is carefully explained. The process has been seamless and his communication has been constant.
28 februari 2023
Review zonder uitnodiging
I've known Keith Wood for many years
I've known Keith Wood for many years, both in my current and in previous businesses. I have always found him to be knowlegeable, helpful, and a first rate problem solver. I'd highly recommend Keith for all Telecom issues.
28 februari 2023
Review zonder uitnodiging
Striaght forward and supportive…
Straight forward and supportive experience.
24 februari 2023
Review zonder uitnodiging
Very happy from start to finish!
Michael provided details for both mobile phone and VoIP options for our charity. He clearly explained all of the details and costs and answered all of the questions we had. The prices quoted were the most competitive and transparent that we had been given. We decided to go with the VoIP system and Lee was great at setting this up and answered all queries really quickly. We are very happy with the service received and wouldn't hesitate to recommend them to others.
3 februari 2023
Review zonder uitnodiging
Clear, proactive, prompt
Michael has been very clear and proactive with explaining the confusing world of VoIP telephony to us and the communication has been smooth and prompt. We're hoping it will continue through implementation of the systems and for the duration of our contracts and collaboration with SwitchAid.
17 februari 2023
Review zonder uitnodiging
Would Recommend
Made a real difference to have such a supportive customer experience. Took a weight off my shoulders whilst providing prompt updates.
Would definitely recommend.
13 februari 2023
Review zonder uitnodiging
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