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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Called SWITCHERO as I read that SWITCHERO.co.uk has access to lowest energy prices which don‘t show on any other search engine companies offering online deals only. Firstly, the call was very quickly... Toon meer

Beoordeeld met 5 van de 5 sterren

I was contacted by Kai from Chadwell who has found me a contract with my present supplier, ee, with unlimited data, minutes and texts and for use in EU for £6 less than my current contract and for 2... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm 75 and not good at technology, especially mobile phones, but one phone call to Switcheroo saved me half of what I was paying for my sim only deal .However it took the huge patience of one of your... Toon meer

Beoordeeld met 1 van de 5 sterren

A door-to-door representative from Switcheroo came to my home offering a "better deal" to switch my broadband to Rise. The rep assured us that Switcheroo/Rise would pay the contract termination fee... Toon meer

Bedrijfsgegevens

  1. Prijsvergelijkingswebsite

Geschreven door het bedrijf

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

463 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(463)

93 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Absolute rubbish

Absolute rubbish. Completely misleading process. The site collects all your details, makes you answer a long list of questions and... Shows nothing. Well, not nothing, but "Your energy deal is ready! Expect a call from... A switching expert".

Thanks, but no thanks. "A switching expert" :D No need for your spam or a sales call. Luckily, I used someone else’s number to avoid the call; apologies to whoever ended up dealing with these.

Just avoid the site, plenty of others actually provide instant online quotes without wasting your time.

12 augustus 2026
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Zsolt,

Sorry to hear the journey wasn’t what you were expecting.

Switcheroo offers different ways to compare energy deals, including a fully online comparison journey and a telephone-assisted service with one of our switching experts. The journey you completed was for the latter, which is why you were asked for your details and advised that a switching expert would be in touch.

For customers who prefer to compare independently, our online journey allows you to view available tariffs, prices and standing charges on screen and choose the option that suits you.

We’ve also contacted you directly to explain the difference and hopefully point you towards the service you were originally looking for.

Best regards,
James
Switcheroo

Beoordeeld met 3 van de 5 sterren

I have cancelled this switch yesterday…

I have cancelled this switch yesterday I am staying with Scottish power for both my gas and electricity they have offered me a better tariff

30 juli 2026
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Sylvia, thanks for letting us know, and no hard feelings at all.

That's the market working exactly as it should: you compared, your supplier realised you were ready to move and came back with a better tariff, and you're now paying less.

We'll happily take that as a win, even when it means you stay put. If you ever want to sense check the wider market again, we'll be here.

Thanks,
Switcheroo

Beoordeeld met 5 van de 5 sterren

Great customer service and care

I have a lovely girl call Grace who helped me understand everything I needed to know answered all of my question to the best of her knowledge and ability in a polite and positive manner, she also made the conversation funny which helped me not feel as stressed about switching. Couldn’t recommend her enough.

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rose

The representative, Rose, was very helpful and friendly. She made the whole process feel effortless and l felt secure l was making the right choice.

25 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor experience with Switcheeroo …

My experience with Switcheeroo was disappointing. The website collects your contact information and asks a series of questions, which gives the impression that you'll be presented with a range of suitable options to compare. However, instead of showing any potential deals or providers, you're simply informed that someone will contact you by phone. This felt misleading, as I expected to see available options immediately rather than having to wait for a sales call. The process lacked transparency and didn't provide the instant comparison service that I was looking for.

25 juni 2026
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Bob, thanks for taking my call earlier, I appreciated you hearing me out. You were right to expect an instant comparison on screen, and we do offer exactly that, you'd come through a route that ends in a call back rather than the online table.

That's not the experience we want you to have, and your feedback is helping us fix how people get pointed to the right journey. Glad you're sorted with your new deal either way, and the line's always open if you ever need us.

Beoordeeld met 5 van de 5 sterren

A remarkably easy process for changing…

A remarkably easy process for changing electricity and gas provider. A leading utility company called within 5 minutes of me clicking submit and offered a great deal that made full use of my new solar panels and batteries.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I put a previous review they felt was…

I put a previous review they felt was wrong.

Switcheroo took my info and passed it on several other co ponies and j got spam called non stop.
I have the call logs plus the emails to show I used switcheroo and how suddenly when I looked at an EE sim card on their site, I was hounded by sim.card companies for weeks.

Nothing malicious just the truth that switcheroo take your info and give it to other companies to contact you

7 april 2026
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi,

Thank you for taking the time to clarify your experience. We’re sorry to hear about the volume of calls you received and understand why this would be frustrating.

We take concerns about personal data and how customer information is handled very seriously. We would like the opportunity to investigate what happened, including the calls and emails you mentioned, so we can establish whether they were connected to your enquiry through Switcheroo.

Please contact our team with your details and any relevant information so we can look into this properly and address your concerns.

Kind regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Andrei was a life saver

Andrei was a life saver. He made me understand how the electricity and gas work. His explanation made everything simple. I was able to cut my electricity and gas bill by up to 20% today. Very patient and informative worker. Thank you very much for the help, I appreciate it.

13 april 2026
Review zonder uitnodiging

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