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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Called SWITCHERO as I read that SWITCHERO.co.uk has access to lowest energy prices which don‘t show on any other search engine companies offering online deals only. Firstly, the call was very quickly... Toon meer

Beoordeeld met 5 van de 5 sterren

I was contacted by Kai from Chadwell who has found me a contract with my present supplier, ee, with unlimited data, minutes and texts and for use in EU for £6 less than my current contract and for 2... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm 75 and not good at technology, especially mobile phones, but one phone call to Switcheroo saved me half of what I was paying for my sim only deal .However it took the huge patience of one of your... Toon meer

Beoordeeld met 1 van de 5 sterren

A door-to-door representative from Switcheroo came to my home offering a "better deal" to switch my broadband to Rise. The rep assured us that Switcheroo/Rise would pay the contract termination fee... Toon meer

Bedrijfsgegevens

  1. Prijsvergelijkingswebsite

Geschreven door het bedrijf

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

463 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(463)

93 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Seems ok

Seems ok, time will tell I guess

10 september 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Fair enough! We’ll take “seems ok” as a decent start. Hopefully time proves we’re better than just ok.
Thanks for giving us a shot and for leaving a review.
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Had one the door to door guys sign me…

Had one the door to door guys sign me up for Broadband and a lot better energy deal. Now paying a lot less for energy and kids are over the moon with faster Internet Greig made it so easy to switch over and they also paid my early termination fee for Broadband would highly recommend

7 augustus 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Alybongo,

What a brilliant review — thank you! 🎉 We’re thrilled that you found better energy and broadband deals and that the switching process was smooth and easy.

We’ll make sure Greig sees your feedback. Thanks for choosing Switcheroo and for the recommendation!

Warm regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Just signed up for broadband as I had…

Just signed up for broadband as I had been using my mobile data, Gary and greig were absolutely awesome and very quick. We're very helpful and explained everything I needed to know.

2 september 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hello Maria,

Thank you for your great review! We’re delighted to hear that Gary and Greig were able to help you get signed up for broadband quickly and smoothly.

It’s fantastic to know they explained everything clearly and made the process easy for you. We’ll be sure to pass on your kind feedback to them!

Best regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Very easy to use and switch stuff

29 augustus 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Colette,

Thank you for your review! We’re really glad to hear that you found Switcheroo easy to use and that switching was simple.

That’s exactly what we aim for — making the process quick and hassle-free. Thanks for choosing Switcheroo!

Best regards,
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

immediate pestering telephone calls!

2 seconds after pressing enter the phone starts ringing from Scottish Power!
Don't remember clicking anywhere to say "yes please, pester me as soon as you can!"

Edit:
Switcheroo complained that my review was defamatory, so i've been forced to edit it.
all I can say is they have a very biased view on any review that does not give them a positive response.

I still believe that Switcheroo misled me into believing they were offering competitive options from multiple suppliers, but instead I had an almost immediate phone call from 1 supplier asking me to confirm I wanted to go ahead and switch to them.

15 augustus 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Two seconds is impressive, Scottish Power must have their running shoes on!

When you entered your details, you agreed to the privacy policy and terms & conditions, which explains that your chosen supplier (in this case Scottish Power) will give you a quick call to confirm things. If you’ve changed your mind, the fastest way to stop the calls is simply to tell them you’re not interested and ask to be removed from their system. Easy, no hard feelings, and no more Olympic-speed phone calls.

Beoordeeld met 1 van de 5 sterren

HOPELESS

went through all the guidance and when I got to the website there was no quote there.
Have still not heard from them

HOPELESS

STEER Clear of them

They are just a clever looking website but with no quote!!

Other people do it far far better!!!!!!

15 augustus 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hopeless? Ouch, that stings worse than a 1990s dial-up tone
.
Here’s the thing: we don’t pop up instant quotes on the screen, instead, once you’ve put in your details (and agreed to the privacy policy) the supplier takes over and gets in touch with you directly to confirm what’s available. We can’t partner with every supplier in the country, but the ones we do work with are real, licensed companies.
If you didn’t hear back, it may mean your chosen supplier couldn’t reach you, or your details didn’t match what they needed.

If you’d like us to chase it up, drop us a note at info@switcheroo.co.uk and we’ll happily Sherlock Holmes the mystery.

Beoordeeld met 1 van de 5 sterren

Car finance PCP refund scam con

Car finance PCP refund scam con trick
Switcheroo had a web-link is to solicitors who charge £500 per hour and get you back nothing. Handcuff contact with solicitors HD Law.
Reference where Swicheroo was promoting car refund PCP finance via HD Law. My wife got an e-mail from Switcheroo with a link to a company HD Law. The link to HD Law is now inactive as Martin Lewis exposed that this was a scam.
We kept all the e-mails and evidence related to this con trick by HD Law.
HD Law recovering money is a con trick. They sign you up without permission. They then told my wife that she would be charged a bill for between £5000 and £10,000 legal fees to recover any excess PCP fees she had paid. She was told the legal fees would be £500 per hour.
This is a scam already exposed by Martin Lewis on his website. HD Law are invoicing people for work not done.
There is a Martin Lewis webpage that exposes HD Law who Switcheroo were promoting.
Regarding Switcheroos comments below.
The reviews about Switcheroo have been there for a month. If Swicheroo did not like that then they should have said straight away. They never objected when the review was submitted.
I suggest that they did not even care about their own reputation or bad reviews as they never monitor peoples complaints and try to sort things out. They have poor reviews and I am not surprised that they do as they don’t seem to care what people think.
Swicheroo may be vicariously liable any recommendations that they make for companies that they advertise for and promote. Especially if they get a commission.
It is up to Switcheroo to do due diligence and to not recommended companies that are untrustworthy. Did Switcheroo do due diligence in this case?
The Legal Ombudsman and the Solicitors Regulation Authority are now investigating. A copy of a contract signed by someone in my wife’s name has been sent to them. We will also be sending the evidence to the police and Crimestoppers

14 augustus 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Forged signatures? Dodgy solicitors? £500 an hour? We had to double-check we weren’t reading the plot for a Netflix thriller.

To be crystal clear: we don’t offer car finance refunds, we don’t charge customers fees, and we certainly don’t forge signatures or back-date contracts. Our service is simply to connect people with legitimate energy, broadband and mobile suppliers. That’s it.
We take false claims like this very seriously and will be raising this with Trustpilot. If you genuinely meant to review another company, please do update it so readers aren’t misled, if not, we’ll be pursuing it further.

For anyone reading: you can always see exactly what we do (and don’t do!) in our Privacy Policy and Terms here: https://switcheroo.co.uk

Beoordeeld met 5 van de 5 sterren

Positive feedback for Martyn!

I was signed up today for broadband by Martyn W. He was absolutely brilliant, knew his stuff and didn’t leave out any hidden terms / conditions. He was polite, considerate of my time and wasn’t pushy at all! Will definitely be coming back if I need another switch!

12 augustus 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Leah,

Thank you for your wonderful review! We’re so pleased to hear that Martyn made your broadband switch smooth, transparent, and stress-free.

We really appreciate you highlighting his knowledge and approach — we’ll be sure to share your feedback with him. We’d love to help you again in the future!

Best regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Quick and easy

Quick and easy

8 augustus 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Wayne,

Thank you for your review! We’re happy to hear everything was quick and easy for you.

Kind regards,
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Do Not Believe what you read.

Do Not Believe what you read.
I left a factual review on Trust Pilot that Switcheroo did not like as it confirmed with actual evidence that there claim to save me money was untrue. Yesterday out of the blue I get a WhatsApp message from Beau who claimed to be their founder advising me as follows:
That said, I can see that your experience didn’t meet your expectations, and for that we sincerely apologise. We’d like to offer you a £25 gift card as a gesture of goodwill if you’d consider removing or updating your review.
Well I have updated my review. I bet I don't get my gift card.
This makes a total mockery of all, like me who genuinely post reviews both good and bad to assist others

8 augustus 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi there,
That message was genuine, Beau really is our founder, and he reached out as a gesture of goodwill. We sometimes offer a small thank-you when we’ve clearly not met expectations, not to buy reviews, but to show we’re genuinely sorry you didn’t have the experience we aim for.
We’re sorry it came across the wrong way, that’s on us for not explaining it better. We appreciate you updating your review and we hope you give us the chance to make things right, even if it caused a bit more drama than intended 😅
Please reach out to info@switcheroo..co.uk
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Deliberately get you to sign up as I…

Deliberately get you to sign up as I applied for a quote on Gas and Electric,and never got a quote. AVOID.

4 augustus 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi there,
That definitely shouldn’t have happened you should’ve had your quote through. Usually when that doesn’t come through it’s one of a few culprits: a mistyped phone number, an email gremlin, someone on the Do Not Call register, or the classic… not hitting the “Get Quote” button (we’ve all been there 😅).
Either way, we’re happy to sort it. Just drop us a quick note at info@switcheroo.co.uk and we’ll get your quote over properly. No tricks, no drama just the info you were after.
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Brilliant sitw

3 augustus 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hello Amy,

Thank you for your review! We’re glad you enjoyed using Switcheroo.

Kind regards,
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Time wasters

Same experience as the other one star reviewers. Can’t get quotes, loads of questions to harvest as much personal information about you and then nothing. No quotes, no emails, no follow up calls. Thankfully there’s a one click link to get unsubscribed. Muppets!

1 augustus 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi there,
Ouch, “muppets” is a new one for us 😅 but fair enough, sounds like your experience wasn’t great.
We only ask for details so we can pull accurate quotes (energy pricing’s a bit of a minefield). If you didn’t get any follow-up, it’s usually down to missing info, a mistyped email, or being on the Do Not Call register,not some secret data-harvesting plot, promise.
If you fancy giving it another go, drop us a quick message at info@switcheroo.co.uk and we’ll send proper quotes your way this time, no muppetry involved.
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Sneaky way of getting me to sign up

Sneaky way of getting me to sign up, offer a quote which doesnt appear instead I get a call from an energy supplier I've not chosen. No options or ideas of whats out there like other comparison sites.
Once registered then try to quote again and have to refill all the details again to get a quote but no quote forthcoming. Will go back to using more reputable sites that offer comparisons for me to decide who I want to engage with.

31 juli 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi there,
Totally get why that felt sneaky. it’s not meant to be! We do things a bit differently to the usual comparison sites. Instead of throwing a long list of logos at you, we connect you straight to a rep from the cheapest available supplier. That way you can ask questions, get your options explained, and actually get set up in one call rather than ten forms later.
Sorry if that wasn’t clear or if it felt like you didn’t get the quote you expected. We’ll take that feedback on board, no one likes surprises (unless it’s cheaper bills).
If you’d like us to double-check your quote, drop a note to info@switcheroo.co.uk and we’ll sort it personally.
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Tried setting up gas and electricity…

Tried setting up gas and electricity had to call up 4 different times. They told me everything had been sorted each time. I never received any email confirmation from them and had to chase whether they actually did it. Complete waste of time don’t call up, the guys working the phones can’t do the basic task. Terrible communication and service

30 juli 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi there,
That sounds really frustrating and we’re sorry you had to chase things up so many times. From what you’ve described, it sounds like the issue may have been on the supplier’s end rather than ours, as they handle the actual setup and confirmation emails once we’ve submitted your switch.
We do our best to make sure everything’s processed smoothly, but sometimes their systems move a little slower than we’d like too.
If you email us at info@switcheroo.co.uk, we can double-check the status and make sure it’s all properly sorted for you. We’ll do the chasing this time 😉
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

DODGY SCAMMERS

DODGY SCAM - entered details got a dodgy call from foreign scammers very dangerous

23 juli 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi there,
We promise, we’re not scammers, dodgy or otherwise. Switcheroo’s a UK-registered company and everything we do is regulated and GDPR-compliant. When you enter your details, we connect you with approved energy partners to discuss genuine quotes, but sometimes those calls can come from UK-based verification centres that sound overseas.
We totally get how that can feel off, but there’s nothing shady going on. If you’d like us to check exactly who called you, please drop us a note at info@switcheroo.co.uk, we’ll confirm it was legitimate.
No scams here, just cheaper bills and the occasional accent confusion 😅
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

New starter

Very simple and straightforward to use
Just what we need

22 juli 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hello Suzanne,

Thanks for sharing your experience! We’re glad you found the platform easy to navigate and exactly what you were looking for.

We appreciate your feedback and are happy to have helped!

Best regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Review

Review

Actually this is pretty awesome to use loved it there is nothing better

16 juli 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hey there, Louise!

Wow — thank you for the fantastic review! 🎉 We’re so glad you enjoyed using Switcheroo and found it awesome.

We really appreciate your support!

Warm regards,
The Switcheroo Team

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