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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Called SWITCHERO as I read that SWITCHERO.co.uk has access to lowest energy prices which don‘t show on any other search engine companies offering online deals only. Firstly, the call was very quickly... Toon meer

Beoordeeld met 5 van de 5 sterren

I was looking for support to have a SIM deal, support I got this was magnificent, I contacted them again as I was looking for a bundle, omg fantastic result s without a headache as it was giving me o... Toon meer

Beoordeeld met 5 van de 5 sterren

I was contacted by Kai from Chadwell who has found me a contract with my present supplier, ee, with unlimited data, minutes and texts and for use in EU for £6 less than my current contract and for 2... Toon meer

Beoordeeld met 1 van de 5 sterren

Had a rep come to my elderly mothers door. He lied about some central database and seeing that people had been paying too much money in the building we live in because of a generator installation... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Prijsvergelijkingswebsite

Geschreven door het bedrijf

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

464 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(464)

94 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great

Great! Thank you so much

6 mei 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Customer,

You're very welcome, and thank you! We're thrilled you had a great experience.

Best regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Brilliant service

30 april 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Jeremy,

Short and sweet, and we love it! Thanks so much for the kind words, we’re thrilled you had a brilliant experience.

Best regards,
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Why dont youunsubscribe listen when asked to…

Why dont you listen when asked to unsubscribe will neer use you not trustworthy

11 april 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Customer,

We're really sorry to hear this, when someone asks to unsubscribe, it absolutely should happen. If our system missed the memo, that’s on us, and we’ll get it sorted. Sometimes the tech can be a bit stubborn (like a toddler with WiFi), but our human team is always here to help if you drop us an email.

Appreciate the heads-up, and we’ll make sure your inbox gets its well-earned peace.

Best regards,
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Don’t use

Just sold my details cheap. Wanted to get quote for electricity only. First quote came out cheapest with BG when I clicked on it it came back with no energy comparison and my energy usage over £22400 a year and over £2000 per month. I only have a flat.

8 april 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Bibi,

£2,000 a month for a flat? Either you’re secretly powering the neighbourhood or something went a bit haywire with the usage figures. Our system works best when real usage details are entered otherwise, it can start throwing out some truly creative numbers.

We’re here to help if you want to give it another go (maybe with less of a luxury power palace vibe this time).

Best regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Excellent service and excellent price…

Excellent service and excellent price from other supplier

5 november 2024
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Andrew,

Short, sweet, and music to our ears! We’re so glad we could help you find a great deal with excellent service to match.

Best regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Outstanding

Outstanding

25 maart 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi JJ,

Thank you for your kind words!

Best
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Persistent Marketing Emails After Unsubscribing

Nuisance emails even after unsubscribing! I unsubscribed using the link in their emails but still keep receiving mail from them. After unsubscribing several times and still getting mail, I had to contact them direct to have my details removed, after a few days I received an email telling me my details had been removed and that I would no longer receive any further communication from them... and guess what, I still get mail!

Based on my own experience, I personally wouldn’t recommend the service.

I would add that 'Sid' is a nickname chosen when setting up my account. The claim that it does not show up on Switcheroo's records, has no relevance whatsoever. This response is merely aimed at discrediting my honest and frank review by implying that I'm not a genuine customer, which is utter nonsense.

(Re-worded following threat of legal action)

24 maart 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Customer,

We’ve just had a dig through our email list, and we can’t find any record of a Sid in there. Mysterious! If you could kindly drop us an email, we’ll make sure everything’s properly sorted and that our emails stop following you around like a lost puppy.

Thanks again, and sorry for the hassle!

Best regards,
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Sending door to door sales who ignore…

Sending door to door sales who ignore no cold callers signs. Harassing disabled people is lowest of the low and could be a criminal offence. Very bad practice!

24 maart 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Customer,

Thanks for flagging this, we completely understand how frustrating it is when a “No cold callers” sign gets treated like background decor. That’s not the standard we expect from our team. They’re there to help people save money, not ignore perfectly polite door policies.

We’ll be following up to make sure this doesn’t happen again.

Best regards,
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Details sold on

Since doing a comparison for energy for my move back to the UK, I have been inundated with calls and I have only used my new phone number on this site. Steer clear unless you want 15 different companies chasing you for the same thing!

20 maart 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Morag,

We’re scratching our heads on this one, you asked for a quote, and (plot twist) we gave you a quote. No hidden button that says “please summon 15 random callers.”

If your phone’s suddenly more popular than a free buffet, it might be worth checking where else your number’s been. But feel free to drop us a email, we’re happy to help clear up the mystery!

Best regards,
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Trash comparsion site to collect…

Trash comparsion site to collect contact details. No way to stop any contact.

20 maart 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Customer,

We promise we’re not secretly running a contact-details-collection hobby on the side. We only ask for info to give you actual quotes, not because we’re building the world’s least fun mailing list.

And stopping contact? Totally doable! If the unsubscribe button’s gone rogue, just drop us an email and we’ll make sure your inbox gets its peace and quiet back.

Appreciate the feedback

Best regards,
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Bad reps

Rep woke me up by hammering on the door when I'm on nightshift, and then had the front to get shirty with me when I interrupted his schpiel with a half-asleep "I don't sign up for anything at the door."

That's enough of an experience for me, thanks.

19 maart 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Bonny,

We sincerely apologise for waking you up, our reps are trained to save people money, not breaking world records in door knocking decibels.

We’ll remind the team that enthusiasm is great, but waking up night-shift heroes is a definite no-go.

Appreciate the feedback, and we’ll make sure to dial down the door-knocking drama!

The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

So quick to help

Within 48hours, I had a new energy supplier, not only cheaper, but on a fixed tariff. Thankyou very much.

14 maart 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Julie,

That’s what we love to hear, quick, easy, and saving you money! Glad we could get you sorted with a better deal so fast.

Best regards,
The Switcheroo Team

Beoordeeld met 4 van de 5 sterren

Straight forward to use but would be…

Straight forward to use but would be better if it was the whole market.

26 februari 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Customer,

Appreciate your feedback! We aim to make comparing as simple as possible and are always working to expand our options. Hopefully, you still found a great deal that works for you!

Best regards,
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

I wanted a quote for 75 business…

I wanted a quote for 75 business mobiles, but wasn't going to continue with the site after it started harvesting all information.. Suspect a scam/spam site purely there to collect your information.

27 februari 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Alistair,

Sorry if the process felt frustrating. we’re definitely not a scam! For business mobile quotes, we just need some details to match you with the best deals, but we totally get your concerns. If you'd like, drop us an email at info@switcheroo.co.uk, and we’ll be happy to help directly. no hassle, no spam. we’ll do our best to sort it for you.

Best regards,
The Switcheroo Team

Beoordeeld met 1 van de 5 sterren

Liars - it is NOT possible to get an immediate online quote

Not possible to get an immediate online quote for business electricity; yet another site which makes this claim, then wastes your time asking for lots of information, before telling you one of "our operatives will now call you back". I don't want my time wasted by some random sales person, I want an online quote!! Luckily, as I'm aware of the lies these sites tell, I didn't use my own number!

26 februari 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Customer,

Sorry to hear this wasn’t the experience you were expecting. We’re sorry for any inconvenience and appreciate your feedback. Business energy quotes can be a bit trickier, which is why we sometimes need a few extra details to make sure you’re getting the most accurate deal. We understand this may not be ideal, and we’d be happy to assist you directly to find the best deal without any hassle. Please email us at info@switcheroo.co.uk, and we’ll do our best to help you.

Best regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Great for comparing energy

19 februari 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Customer,

Fantastic to hear you found the energy comparison useful! We aim to make finding the best deal as simple as possible.

Best regards
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Just brilliant

Just brilliant

18 februari 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Dear Customer,

Thank you! We're so glad to hear that. If you ever need anything else, don't hesitate to reach out.

Best regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Interesting site

Interesting site, and its actually useful. Does what it say on the tin, and then some.

14 februari 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Jason,

Thanks for the great feedback! We’re so pleased you found it useful. If you ever need assistance or have any questions, we’re here to help!

Best regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

The lady I spoke with was lovely. She was very helpful, clear in what the offer was, patient in waiting for me to gather information needed and was helpful in finding the right deal for us. Our bills have been extortionate and with the cost of living rising, it is a breath of fresh air for someone to offer such savings. I look forward to lower bills with good customer service in the near future.

13 februari 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Tania,

We’re so pleased to hear that you had such a positive experience with our team. It’s great to know the process was clear, patient, and helpful in finding the right deal for you. With rising costs, saving on bills can make a real difference, and we’re glad we could help. Wishing you smooth service and lower bills ahead!

Best regards,
The Switcheroo Team

Beoordeeld met 5 van de 5 sterren

Quick Progress

I completed the online form and immediately received and a call from a helpful lady who explained the process. I was amazed with the savings to be made. I agreed to the transfer and look forward to my bills being lower.

10 februari 2025
Review zonder uitnodiging
Logo Switcheroo

Antwoord van Switcheroo

Hi Tim,

It’s fantastic to hear that the process was smooth and that you found the savings impressive! We’re glad our team could assist you, and we hope you enjoy the lower bills. Thanks for sharing your experience!

Best regards,
The Switcheroo Team

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