System76 Reviews 

System 76's selection of hardware is 'right-on' and exceeds expectations. Kudos for that! Everything works as expected. Since I am a long-time Linux user (This is my 5th Sys76 purchase) I was not aghast at no documentation or links to more info. (No quick start-up sheet.) I found what I needed to know from on-line, hardware component spec-info. I didn't care for POP-OS but pleased when I installed my fav OS that no additional drivers were necessary. I recommend System 76 to all... they make great stuff!

Powerful and compact Linux computer for very fair price.
I was disappointed by lack of updated neovim in pop-os and by the fact that the HD had "microsoft basic data" partition.
The reply by system76 is not accurate. the 2 first partitions (UEFI and recovery) are vfat, not ext4.

I live about 35 miles from the Denver facility which is often refereed to as 'The Factory'. The UPS hub in Commerce City is about 7.5 miles from 'The Factory'. I receive UPS packages from all over the country and when it arrives in Commerce City I receive the package the next day. Ergo, I opted for the least expensive shipping method. Imagine my surprise when I found that the package had shipped and would take about a week to get to me from 'The Factory' in California. Over night service was only an additional $70 or so. An extra 1%. Negligible on a $3800 order. Perhaps at checkout you might want to mention where the product actually SHIPS from. Just a thought.

so I bought this Lemur pro with extra ram. About 18 months after purchase, it was running slowly. Turns out the second ram was not recognized. Cost $800 and 3 weeks.

Quick, efficient, got what I needed. Always a fan of System76!

Great specs, hardware, software, size, speed, Pop OS. Makes for a great computing experience.

I have been using my System76 Pangolin (32GB of RAM) for a bit over a week now and have been extremely happy with the experience. Due to the direction MS has gone I was ready to make a big change in my computing experience. After doing some homework I was most impressed with System76's right to repair and attention to privacy. I wasn't very sure what I would encounter with POP! OS going into it, but it has exceeded my expectations. The computer itself is plenty fast enough for what I have thrown at it (not a gamer, but do like to be able to edit video). Build quality seems totally solid. And the shopping experience was right on the money. Very happy with my decision and System76.

That was awesome I n interaction and process

EZ to get what you want. Great explanations along the way. 10 out of 10.

They are responsive and very willing to help you with all the troubles that I have encountered my problems.

Having some issues with pop os. Specifically, computer freezes when trying to wake from suspend

Great hardware for _any_ O S! Thanks system76

I was able to use the chat option to send questions and got conscientious answers. It was very difficult for me to ask other major brands questions. As someone new to system76 and linux, I think I would have felt more comfortable if I knew there was a clear possibility of Windows 11 compatibility or established procedures for enabling that. I think another thing that would have helped is understanding the consequences of Intel Arc vs. Nvidia or the different processor options.

Nice integration of pop os with hardware. Prompt delivery.
Clear specs.
Is there any way you could eliminate the need for a password on a computer that is only used by myself? Or make is easier to eliminate spam on a browser?
This is the third computer from system 76 and I have good experience with all. My next will be system 76 again.
Al Strelzoff

No reply on support ticket.

Computer was delivered mostly as advertised.

I purchased a refurbished Pangolin 14th Gen. The touchpad didn't work initially. I found the technical docs for the model, which showed the location of the touchpad connector on the motherboard. I just pushed the connector to make sure it was seated properly in the header, restarted the laptop, and voilá, the touchpad now works. Everything else seems to be working fine, although I haven't yet had a chance to try the webcam.

Quality laptops, lightweight, powerful, many customization options and NOT M$ windoze.

Speaker Audio DOA out of the box, working with support to resolve.

Update: Issue could not be fixed, returned product. No replacements available. System76 issued a partial refund, charging me for various shipping fees related to the defective product! I asked for a full refund and never heard back. Not a great experience.

i prefer these over macbook pro. nvidia cards, native ubuntu.

Working with the sales team on the order and follow up on the build and ship times was great.
The computer has exceeded my expectations for quality and ease of use.