I bought some 357 tula steel case. looked corroded. jammed 2 different revolvers repeatedly. I tried calling customer service 3 times, no answer. E mailed 3 times no response. Ive been waiting for a... Toon meer
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Beyond frustrated. I currently have a $400 paper weight. Ordered a suppressor 5 months ago, just got it 2 weeks ago and I still do not have all the components. Any email promises 2 weeks. ALSO ST... Toon meer
Purchased "In Stock" NFA item 16 SEP. No movement, still to this day order is marked "Processing FFL" even though proper info was provided. Several update requests submitted via email with AI garb... Toon meer
This knowledgeable team has first hand experience in the use/application of the items they sell. Numerous times they have talked me out of buying things I do NOT need, but thought I did. (Needs vs Wan... Toon meer
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Company made good on the order.
I Originally posted this site as a scam. However, the company emailed an apology and they made good on the order I made in August. All together it took about 2 months to straighten out whatever issues they had with the order And get it to me. I did not get the exact thing I ordered but I did get a legitimate substitute of equal value.
I think the troubles could be avoided If the company’s customer service had a better response system and just use honesty as their guide. People don’t like runaround answers when their money is tied up.
Scam - stay away.
Scam - the merchandise I ordered was never shipped out;
the company claimed being extremely busy stating they might need 14-21 days to ship out orders, and up to 30 in case special legal forms were required. After 27 days of email ping-pong and requests for order updates (and receiving nothing other "we are busy"), they offered store credit. I reported the fraud/scam to my CC company.
Edit: Company's "all sales are final" statement does not apply, as the only part of the transaction that was processed was the payment, therefore the cancellation claim does not apply. (besides - I repeatedly requested the ordered merchandise and received no updates on the process)
Terrible business practices going on
I had the exact same experience as the fellow before this review.
Ordered in stock ammunition, waited 2 weeks to inquire.
I was first told, “oh we must have missed this, it will be shipped in 5 days”
Waited 7 more days.... still no update
Me: “I would like to inquire about my order”
Tacticalshits: “oh we got shorted, it will take another 7-21 days to ship.”
(Mind you they never honored their own shipping rules of giving me free shipping if they sell you an item marked as in stock that actually is not in stock)...
Me: “I would like to cancel my order” (sent a picture of their own cancellation policy to them)
Tacticalshits: different person emails me restating what the last email said
Me: “I would like to cancel”
Tacticalshits 32 days after seizing my funds for items they didn’t actually have: “ok but all refunds for this item are store credit....”
Should I remind them of FTC rules about misleading advertisement/ marketing?... something in me says its not worth it 😩
DO NOT SPEND YOUR MONEY HERE, TERRIBLE BUSINESS PRACTICES (from someone who works in the firearm industry as well)
I understand long waits for ammo right now, but I will never support the practice of money seizing for a high demand item when it was clearly never in stock to begin with. Just despicable (Daffy Duck voice)
Not to mention they have an article on their own website defending their bad reputation with a couple reviews of guys giving them 5 stars and name calling people who have given them bad reviews... what company uses that approach to defend their name instead of seeking to find a solution with the customer who had a bad time??... a lazy terrible business is who
SCAM ALERT - Tactical BS
SCAM ALERT!
I ordered some 9mm ammo on 07/27/21 and they immediately processed the full charge on my credit card. After not getting a receipt by email after several days, I logged into my account to see what the issue was. The product had not shipped yet. When I inquired, they sent me a preprinted response talking about how everything is backed due to COVID and the insane demand, and then stated the product would be shipped in 7-14 days, and when it did, they would send out a tracking number.
Side Note, the very same night, I order some 22LR ammo from BulkAmmo.com and received it in 3-days.
In any event, on the 15th day, I sent an email to cancel my order and to asked to issue an immediate refund to my credit card and to also cancel my subscription to their email advertising. Their response was they could cancel but they will not issue a refund because it was a sale item (every item is a sale item there) but they would give a store credit.
The place in my book is very scammy. Note, all their ads state product will ship in 5-7 days. I didn't cancel until the 15th day. The broke their own delivery promise twice, both on the web-site and also their preprinted Tactical BS email to me, and then they refused to refund my money. The name of the company should be "Tactical Bullcrap".
This is by far the Scammiest company I've tried to do business with in a long time. Sincerely, Will Chase
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