I've been looking at some G-Shock Mudmaster watches for a while but was mainly waiting for a sale before buying. They were still listed at full price on the G-Shock website, did some searching online... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Never received my order although charged After texting with James, who apologized, I cancelled the order and will be refunded. My item was part of a birthday gift. Sometimes things fall through... Toon meer
Bedrijf heeft geantwoord
At first I had a hard time contacting customer service. It would be nice if there was a contact phone number to actually speak to a representative. I was able to contact them via email. After a... Toon meer
Bedrijf heeft geantwoord
This was a great experience. The product was exactly what I have been looking for and at a super low price. I can't wait to receive this purchase. The order process was simple and smooth. Plenty o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tactical Surplus USA is a family-run business providing the best deals on ammo, firearm parts, and outdoors gear. We carry over 100k products and 200 brands, and typically ship within 1-2 business days from one of our strategic warehouses in Florida, Texas or North Carolina. Our customers are our priority, so we will always go above & beyond to make sure every customer has a positive experience shopping with us. We sincerely appreciate you choosing to support our small, family-run business.
Contactgegevens
Verenigde Staten
- tacticalsurplususa.com
4,1
Goed
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
shitty communication
Good price
Got order N after transaction on there site.
No confirmation email about purchase.
3 emails and no response
No phone # to contact them
22 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have been in touch over email about order 179446. Please reach out again at admin@tacticalsurplususa.com and we will make it right by you.
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Had what I was looking for
Had what I was looking for, for over 1.5 hours and found it right away. Got it ordered and will definitely will use again and recommend.
26 september 2026
Antwoord van Tactical Surplus USA
Thanks so much for the kind review. We are glad you had a great experience!
No customer service.
Placed order, paid. Immediate notification that tge order was received. Since purchase. 5 business days later. No shipping confirmation. No tracking numbers. No one to contact. The contact link gets no response. Recieved a response that they would "email right away" 22 hrs still no email!
18 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have your messages about order 179267, and our customer service team is following up with you by email right away with an update.
Great purchase… fast delivery and…
Great purchase… fast delivery and excellent communication
21 september 2026
Antwoord van Tactical Surplus USA
Thank you for the wonderful feedback. We appreciate you shopping with us!
Easy to order
26 september 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Never shipped a $466 order
Never shipped a $466 order. No way to communicate with tactical surplus. Your phone number goes to voicemail and I’ve yet to hear back after previous contact. I’m now forced to charge the transaction back to you. You definitely have disdain for your client and I am no longer one. You have 24 hours to push through a refund on all goods. I charge this back tomorrow. Know that my bank USAA is aware and is holding up the transaction already.
17 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have your cancellation and refund request for order 179154, and our team is following up on your email right away to get this processed.
The price point on the watch i…
The price point on the watch i purchased was very good. I couldn't find it cheaper than what your store was selling it at.
26 september 2026
Antwoord van Tactical Surplus USA
Thanks for sharing your positive experience with us!
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Exactly
Exactly what I ordered with fast delivery. I will order and shop here again.
20 september 2026
Antwoord van Tactical Surplus USA
Thanks so much for the kind review — we really appreciate it!
Gained a new customer!
Their pricing is super competitive and the shipping was extremely fast. This was my 1st time shopping with them and I was highly impressed. Would definitely recommend checking them out!
24 september 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Arrived not broke are lost and was here…
Arrived not broke are lost and was here in 3 or 4 days. Items were as depicted on Amazon
Can't ask for better.
Thanks Tactical Surplus
20 september 2026
Antwoord van Tactical Surplus USA
We appreciate you taking the time to leave this review — thank you!
Place to get the best deal!
I love ordering from Tactical Surplus. They have the best deal vs other sellers or are drop shippers who tack on a multitude of charges and then ship at a snails pace.It is one of my go to places for sure!
24 september 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Antwoord van Tactical Surplus USA
Thanks so much for the kind review — we appreciate you!
Terrible company
Terrible company, doesn’t ship out items and refuses to refund money and even if they say they are in the process of refunding your money it’s a lie
17 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
The best prices on the products I want.
The best prices on the products I'm looking for and they are always shipped quickly.
17 september 2026
Antwoord van Tactical Surplus USA
We appreciate you taking the time to share your positive experience!
Making target shooting fun for everyone!
22 september 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
So far so good
So far so good. Ordering was easy and inexpensive. If the ammo shoots good ill definitely order more. Thank you
22 september 2026
Antwoord van Tactical Surplus USA
Thank you for the kind words — we really appreciate it!
Purchased an item that showed in stock…
Purchased an item that showed in stock but wasnt. They have yet to refund me
16 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have received your refund request and are reviewing it now.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.