Tailwind Reviews 

304
•
TrustScore 3 uit 5

3,0

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Beoordeeld met 1 van de 5 sterren

Leider habe ich bisher nur schlechte Erfahrung mit Tailwindapp. Der support hilft kaum weiter. Der Seitenaufbau läuft extrem langsam. ( trotz neuster PcTechnik und Glasfaser) Die Ausspielung der Pins,... Toon meer

Beoordeeld met 1 van de 5 sterren

I cancelled my Tailwind account years ago, because it wasn't very good. I've just found out they've been charging my credit card every year since. I contacted support. They initially offered me a r... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been using Tailwind for the last few years and loved it for both my own business and clients, but Smartpin has actually changed my life! Smartpin just makes it so much easier, add your url add... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tailwind has honestly made Pinterest a million times easier. I can batch schedule posts, use their SmartSchedule to pin at the best times, and actually stay consistent without lifting a finger day... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. Internetmarketing

Geschreven door het bedrijf

Tailwind is the tool that feels like a marketing team. Tailwind’s advanced AI creates powerful marketing automation for small businesses. Tailwind gets you 90% of the way to “done” at every step of creating and distributing your marketing. Start free.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

304 reviews

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3,0

Alle reviews

(304)

8 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Deceptive and Daylight Robbery – Just Lost $599.88 to This Company

I signed up for Tailwind’s annual plan a year ago and was shocked to discover that I’d just been charged $599.88 without any prior notice { that is today April 4Th, 2025 }. There was absolutely no indication during signup that the plan would auto-renew, nor did I receive the standard 30-day warning before the money was withdrawn from my account.

I have thoroughly checked my email (including spam and promo folders) and found no reminder or warning of the upcoming renewal—not even a single notification and this is super frustrating and seems like intentional so that they keep charging people who are not even using the software.

When I tried to request a refund, I was met with a frustrating AI chatbot loop that offered no real help. Even after explaining I never received any reminder email, they simply stated refunds aren’t possible. To make matters worse, canceling the subscription is made unnecessarily difficult and the only way to do this is to downgrade { I have never seen this before , you have to choose " down grade, the go with the " free plan " as the way of downgrading }

I have not even gotten an email from them about the charge - if not for my bank sending me the SMS notification i would have not known about the charge

This is beyond disappointing—it’s a total scam. I haven’t even used the platform in over 6 months, yet they had no problem charging me for another full year without any form of communication.

Tailwind has lost my trust. Beware of this platform. I’m sharing this in hopes that others don’t fall into the same trap.

4 april 2025
Review zonder uitnodiging
Logo Tailwind

Antwoord van Tailwind

Hi Kim,

We’re truly sorry to hear about your frustration, and we understand how upsetting unexpected charges can be. While we did connect with you privately and have already resolved this matter, we still wanted to publicly acknowledge your experience.

Please know that this is not the experience we want anyone to have with Tailwind. We take feedback like this seriously and are actively reviewing our renewal notifications and cancellation flow to make things even clearer and more user-friendly moving forward.

We value transparency and trust. Automatic renewals are clearly stated during signup, and we do send renewal reminder emails ahead of time. That said, if you ever need help or clarity, our team is always here to support you directly.

Thank you again for giving us the chance to make things right.

– The Tailwind Team

Beoordeeld met 5 van de 5 sterren

my posts are seamless and attractive

They stay on top of changes at other websites to make sure my postings are seamless and attractive. I have been with Tailwind for about 5 years and have no need to change. I am very pleased that everything I need is in one place.

13 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pinterest is my #1 source of traffic thanks to Tailwind

I have been using Tailwind for years to schedule my pins from my recipe site and it has helped to make Pinterest my #1 traffic source for the past 7 years. I have managed to survive all google updates because of the traffic I receive from Pinterest, from the pins that I scheduled from Tailwind. My favourite features of Tailwind are bulk scheduling and communities.

9 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've been using Tailwind for two years

I've been using Tailwind for two years, and it's been a game-changer for managing my social media. The scheduling tools are seamless, and I love how easy it is to plan and visualize content. The analytics help me stay on track, and the community engagement features really stand out. My only small gripe is that sometimes the interface feels a bit cluttered, but overall, Tailwind makes social media marketing so much easier and more effective!

22 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tailwind is a great way to get started in social media marketing

Although I'm new to Tailwind, it's quickly become my go-to application for social media marketing. I've tried other products. This one just felt right for me. It's got a lot of interesting features and at first may seem to be a bit overwhelming. It seems that just tackling one small piece of the puzzle at a time has been a great way to stay consistent. Of course, the calendar is amazing.

16 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not subscribe to this company

Do not subscribe to this company, as the platform is buggy, poorly designed, and cumbersome to use. It constantly needs to be reconnected with other platforms. The user experience is poor and difficult to use, and their support is atrociously bad. There are so many better platforms. What's even worse is that when you cancel your account, they continue to charge you.

20 november 2024
Review zonder uitnodiging
Logo Tailwind

Antwoord van Tailwind

Hi Sean, I'm so sorry to hear this about your experience. We strive to be completely transparent with our members regarding easy cancelations and plan renewals. I want to see if I can help, please email me directly at carrissa@tailwindapp.com and I'll look into this for you.

Beoordeeld met 5 van de 5 sterren

Solid Product and Team

I've used Tailwind on and off over the years with various online businesses and can't say enough good things about the product and the company. They really listen to customer feedback and continuously work to improve their product offering to help their clients succeed!

18 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tailwind rocks hard!

Oh my gosh, I couldn't imagine doing Pinterest without Tailwind! The ease of managing multiple Pinterest accounts and being able to schedule out over a long period of time are my two favorite features!

14 november 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I had to leave a bad review in order to get refunded, but eventually got my money back

INITIAL REVIEW:
I used tailwind app for a couple of months last year. I had paid for an annual membership which costs $300. I actually remember cancelling the recurring membership right after signing up since it was really expensive and didn’t want to risk to be charged again by mistake. After a few months of simply not liking their service I stopped using it altogether. I have not used their platform since 2023. I haven’t even logged into my account in almost a year, there was literally no activity whatsoever on my account and I am sure they can see that from their side. Well I went to check my CC statement last week and they charged me $300. Went to log in and the email on file was an email I also haven’t used in almost a year, so apparently they sent a reminder 30 days before charging, but I clearly haven’t seen it. On top of that the card on file was my old expired credit card and they charged it anyways, even though in the account it says payment method is expired. Now, every serious company would understand that if I haven’t accessed my account in a year and the CC on file was expired it is probably because I did not desire to renew, and every serious company would evaluate that and offer a refund. Not them! They just don’t offer refunds, apparently, no matter what. I wonder how much money they steal from people acting like this. I understand not giving a refund if someone has used their account after renewal, but with no activity before and after that, this can only be considered a SCAM. So avoid at all cost! They will just keep charging you even if you cancel (looking at the reviews I’m not the only one this happened to) and then hide behind “we just don’t offer refunds, sorry”. Disgusting business practices.

UPDATE: After I left the review they reached out and offered a refund, which I appreciated. I still think this shouldn’t have needed a negative review in order to be squared, but at least I got my money back.

9 november 2024
Review zonder uitnodiging
Logo Tailwind

Antwoord van Tailwind

Hi there, I'm so sorry to hear this about your experience. We strive to be completely transparent with our members regarding renewals. While our renewal policy is outlined, I want to see if we can help. Please email me directly at carrissa@tailwindapp.com and I'll look into this for you.

Beoordeeld met 1 van de 5 sterren

Worst buy ever .

Worst buy ever .. they don’t fit properly , the knee braces and harness do not work ! Cheap material!!! Straight rip off !!! Oh and it’s an out of country business !! Don’t waste your money. The got me for $220 and they simple
Make false fraudulent statements and reviews !!! Thai company is a scam

26 oktober 2024
Review zonder uitnodiging
Logo Tailwind

Antwoord van Tailwind

Hey, Tyrell. It seems like your review ended up in the wrong place, whoops! Tailwindapp.com is a social media marketing tool that helps users create, schedule, and post content. We hope that you'll consider transferring your review to the correct company. Thanks so much!

Beoordeeld met 1 van de 5 sterren

Extrem Langsam und unzuverlässig

Leider habe ich bisher nur schlechte Erfahrung mit Tailwindapp. Der support hilft kaum weiter. Der Seitenaufbau läuft extrem langsam. ( trotz neuster PcTechnik und Glasfaser) Die Ausspielung der Pins, erfolgt oftmals nicht. Während identische direkt bei Pinterest funktionieren. Mein Fazit schade um das Geld für dieses Programm, schade um die unnötig verschwendete zeit. Versuche das Programm seit 4 Monaten zu verwenden. Durch Tailwindapp Pinterest aufrufe von 40´ monatlich auf 2,5´ monatich abgestürzt.

4 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unethical Billing Practices and Rigid Refund Policy

My experience with Tailwind has been terrible. They automatically charged my account, without clear notification or consent. Even worse, when I contacted customer support, they refused to issue a refund, hiding behind their no-refund policy. I didn’t even have the chance to use the service before being charged. This is nothing short of predatory and unethical. I wouldn’t recommend Tailwind to anyone who values transparency and fair treatment in a subscription service.

27 augustus 2024
Review zonder uitnodiging
Logo Tailwind

Antwoord van Tailwind

Hi there, I'm so sorry to hear this about your experience. We strive to be completely transparent with our members regarding renewals. While our renewal policy is outlined, I want to see if we can help. Please email me directly at carrissa@tailwindapp.com and I'll look into this for you.

Beoordeeld met 1 van de 5 sterren

Beyond disappointed

Beyond disappointed. You can’t fully use this product without subscribing so I did. Within 2 days I realized it’s glitchy and its posts are poor versions of Canva. I already have a Canva account and that’s $10 less a month. Canva also will post for you on auto. I requested a refund. They told me I can’t get a refund and I can still use this till I cancel. Why would I still want to use this when it doesn’t work correct for me. 27 more days of useless subscription.

3 juli 2024
Review zonder uitnodiging

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