Really, really impressed with the fantastic customer service. Rang up last week desperately seeking support for a tap I bought some years ago. Lady on the phone couldn't be more helpful & they managed... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Toon meer
Bedrijf heeft geantwoord
Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle. Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/fi... Toon meer
Bedrijf heeft geantwoord
I needed replacement parts for an Atlas aquifier Abode tap. I telephoned Tap Spares and spoke to a very knowledgeable lady who talked me through what was required ,also established the age of the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kookwinkel
- ook in
- Bouwwinkel
- Doe-het-zelfzaak
- Huishoudelijke apparaatonderdelen leverancier
- Keukenvernieuwer
Geschreven door het bedrijf
Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.
Our promise to you
Geschreven door het bedrijf
- Helping you find the right part
- Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.
Genuine Spare Parts Guaranteed
Parts you can trust
We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.
Contactgegevens
Unit L, Zenith Business Park, S75 1HT, Barnsley, Verenigd Koninkrijk
- 01226 283434
- cxteam@abodedesigns.co.uk
- tap-spares.com
Don't Replace It. Repair It.
4,7
Uitstekend
185 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent advice and assistance from
Excellent advice and assistance from
Marjorie and the full team, 5 star for the whole team, 5 star for service, and another 5star for delivery,🤩 many thanks
Excellent company
30 juli 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Steve,
Thank you for your wonderful feedback. We're delighted to hear that Marjory and the team provided excellent advice and assistance. Thank you for your support!
Thank you
The Abode Team
Very user friendly website
Very user friendly website. Very easy to navigate and determine the spares you require. Was delivered within a couple of days. Well packaged. Definitely recommend thus site
18 juli 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Brian,
Thank you for the brilliant review. We're delighted to hear you found our website easy to use and that your order arrived quickly and well packaged. We really appreciate your recommendation.
Great service from Lindsey
Great service from Lindsey. I was looking for a dimension on a spare part and she took the time to go to the warehouse, get the part and measure it. Excellent.
25 juni 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Stephen,
Thank you for the great feedback!
Had a great service from this company.
Had a great service from this company.
Ordered a water valve for my dripping kichen tap, for a laymen the site was very easy to use. Recieved my part on Monday well I received the paded envelope that it was put in and a note from the post office saying it was lost in transit because it was from abroad didn't know Norwich had moved. Contacted tapspares told Daniel what had happened he said no probs I will send you another valve by 1st cls post and claim it back from the post office. I received it to day (Tues). Excellent so professional and great parts will defferently use this company again.
Mike.
15 juni 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Mike,
Thank you for taking the time to share your experience, we really appreciate it.
We’re sorry to hear about the issue with the original delivery, but we’re pleased we were able to resolve this quickly for you. It’s great to know your replacement arrived promptly and that you found the website easy to use.
Thanks again for your support.
The Abode Team
Great customer service and very…
Great customer service and very efficient.
Although unfortunately the tap I required turned up broken.
Awaiting resolution.
12 juni 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Steven, thank you for your kind words about our customer service, we really appreciate it. We’re sorry to hear your tap arrived damaged.
As discussed following your message on 12th June, we’ve arranged for a replacement spout to be sent to you. This part is currently on back order, but we understand you’re happy to wait, and we’ll ensure it’s dispatched as soon as it’s back in stock.
If you need anything further in the meantime, please don’t hesitate to get in touch - we’re always happy to help.
I placed an order for a quarter turn
I placed an order for a quarter turn
headwork and it arrived within 2 days. So pleased to have got it quickly because l could not use the monobloc tap. Anyway everything is working well.
12 mei 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Leslie, thank you for the great review!
Although these items were ordered on my…
Although these items were ordered on my behalf I am not a plumber, it would be greatly appreciated if you could send me some simple instructions to replace the items on my taps so I can do the job myself and not have to go to the expense of calling a plumber out.
24 april 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Bob, sorry for any inconvenience caused. If you ever need any assistance, please feel free to contact our Customer Service team on +44 1226 283434, who will be happy to help and talk you through everything step by step.
Customer service par excellance
Customer service par excellance, staff is knowledgable, obliging and speedy to respond. You don't experience this standard very often. They deserve to do very well.
22 april 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Drew, thank you for the great review. Delivering this level of service is something we take great pride in, so your comments are truly appreciated.
Replacement spares…
The staff were very help full in sorting my problem with the spout on my tap and the delivery of parts was next day I would recommend this company,
20 april 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Alan, thank you for your kind feedback. We’re glad our team could help and that your replacement parts arrived promptly.
Very helpful
Very helpful in identifying correct replacement tap valve. I was impressed to receive a reply on a Sunday. Item dispatched immediately.
12 april 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Margaret, thank you for the great review and for taking the time to share this!
Easy to order
Easy to order. Quick delivery. Helpful service. I received a valve replacement for a Atlas Premier tap and it's now good as new. Would recommend.
17 maart 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Andrew, thank you for the great review and recommendation!
Great after Sales Team!
I have been most impressed by the Abode service team! I was having trouble with a dripping tap which I had bought several years ago. They were able to identify the exact model and tell me which cartridges I needed to order. I rang them several times for advice on replacing the cartridges and every time the person I spoke to was very pleasant and helpful with advice. Their taps are of high quality and so is their after sales team! Thank you!
3 april 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Simon, thank you for the great feedback! We’re pleased our team could help with the right advice and parts, and we really appreciate you taking the time to share this. Thank you
Fantastic friendly service
Fantastic friendly service from tap-spares.com My problems sorted with no fuss, patience and professionalism. Parts checked to match tap. My go to for tap spares. Abode (for me) but I checked other brand spares are for John Lewis, Wickes, Howdens, CDA, Benchmarx and San Marco taps
9 april 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi, Thank you for taking the time to leave a review! We’re pleased our team could help get everything sorted quickly and ensure the parts were the right match.
Phoned up to order spare parts
Phoned up to order spare parts, spoke to an actual human who knew what I needed. Reasonably priced, including P&P, arrived promptly, with fitting instructions emailed to me in the meantime.
Would definitely use them again.
23 maart 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Liz, Thank you for the review. It’s great to hear everything was sorted promptly and smoothly.
No need to chuck it!
We have a duty to fix stuff when we can rather than chuck it and buy another. It’s not simply the cost and the waste. Swapping a tap is a real bother. Tap Spares offer an important service here.
25 maart 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Brian, Thank you for your great review. We’re proud to support repair over replacement and help reduce waste.
Replacement part
I received an email today after contacting them 2 days ago regarding a faulty tap. I wasn’t sure if I had warranty but I supplied all of my purchase information along with a video of the fault. A new part has been dispatched and will be with me within the next 2-3 days. Couldn’t ask for any better service!
18 maart 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi, Thanks so much for your review! We’re pleased we could resolve this swiftly for you. Don’t hesitate to get in touch if you need further support.
Prompt delivery and easy to find what you want on the website
Have used this company before and pleased to do so again
17 maart 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Gary, thank you for the 5 star review!
After fitting two new cartridges from…
After fitting two new cartridges from Tap Spares, which immediately cured an irritating leak, I ordered two new ceramic handles. Despite a delivery window of 5 to 7 days, they arrived after only 4 days and were simple to fit. The tap now looks the part and is leak free. Curiously though, it now operates in the opposite direction to the original tap - not a problem, just something to get used to after 10 years of the old tap.
10 februari 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Trevor, Thanks for the great review! Glad the new parts fixed the leak and everything’s working well. If you need anything else, we’re here to help!
Prompt delivery of parts exactly as…
Prompt delivery of parts exactly as ordered and described.
15 december 2025
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Richard, thank you for the great review!
Correct o ring set arrived so that’s…
Correct o ring set arrived so that’s great but you need to include instructions or a link to instructions.
22 januari 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Mr Tong, Thank you for your feedback! We’re pleased to hear the correct O‑ring set arrived. We appreciate you highlighting the need for a link to instructions, this is something we’ll take on board to help improve the experience going forward. Thanks again for taking the time to share your comments.
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