Really, really impressed with the fantastic customer service. Rang up last week desperately seeking support for a tap I bought some years ago. Lady on the phone couldn't be more helpful & they managed... Toon meer
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Lees wat reviewers zeggen
Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Toon meer
Bedrijf heeft geantwoord
Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle. Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/fi... Toon meer
Bedrijf heeft geantwoord
I needed replacement parts for an Atlas aquifier Abode tap. I telephoned Tap Spares and spoke to a very knowledgeable lady who talked me through what was required ,also established the age of the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kookwinkel
- ook in
- Bouwwinkel
- Doe-het-zelfzaak
- Huishoudelijke apparaatonderdelen leverancier
- Keukenvernieuwer
Geschreven door het bedrijf
Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.
Our promise to you
Geschreven door het bedrijf
- Helping you find the right part
- Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.
Genuine Spare Parts Guaranteed
Parts you can trust
We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.
Contactgegevens
Unit L, Zenith Business Park, S75 1HT, Barnsley, Verenigd Koninkrijk
- 01226 283434
- cxteam@abodedesigns.co.uk
- tap-spares.com
Don't Replace It. Repair It.
4,7
Uitstekend
185 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to identify the parts we needed
Easy to identify the parts we needed. And they fit!
31 augustus 2026
Antwoord van Tap-Spares
Hi Andrew,
Thank you for the great review!
I didn't know the exact ceramic…
I didn't know the exact ceramic hot/cold valves to order and Tap-Spares identified them for me from my photos and advised how to order them. Delivered quickly and efficiently. Thank you.
3 september 2026
Antwoord van Tap-Spares
Hi Tim,
Thank you for the brilliant review!
Allround good.
Delivery within expected window, using good delivery company. Goods packaged well to protect in transit. Goods working well.
Thanks!
3 september 2026
Antwoord van Tap-Spares
Hi Jeroen,
Thank you for your review. We're delighted to hear that you're happy with your purchase and that everything is working well. We really appreciate your feedback.
Antwoord van Tap-Spares
Hi Glyn,
Thank you for the great review!
Excellent service
Excellent service. Personal answer all my questions which lead me to buy the right item.
4 september 2026
Antwoord van Tap-Spares
Hi Jan,
Thank you for the great review!
The company did well
The company did well, quick delivery, but unfortunately did not fix leak.
We found out the issue was with the tap swan neck so washers would have probably worked.
21 augustus 2026
Antwoord van Tap-Spares
Hi Paul,
Thank you for your review. We're sorry to hear you've experienced an issue with your tap leaking. If this is still the case, please get in touch with our customer service team and we'll be happy to look into this for you and do our best to get it resolved.
Your staff are trained and professional
Your staff are so helpful and understanding when dealing with an old chap like myself who is not great at diy save for simple jobs. I needed to replace o rings on my tap and your staff explained all I needed to know (providing written instruction too) and even when the rings arrived and I had a small issue with removing the swan neck I was guided through the process with success. I cannot speak highly enough of the professional way I was treated and helped. You have a first class team who have obviously been well trained and it shows. I am most grateful for your help.
1 september 2026
Antwoord van Tap-Spares
Hi Paul,
Thank you so much for your wonderful review. We're pleased we could help and that our team was able to guide you through the repair successfully. We really appreciate your support.
Antwoord van Tap-Spares
Hi Kevin,
Thank you for the brilliant review!
Excellent service from enquiry to…
Excellent service from enquiry to delivery...highly recommend
1 september 2026
Antwoord van Tap-Spares
Hi John,
Thank you for the great review!
Really helpful people .
Really helpful people .I realised that I had mistakenly described my tap as hot and cold but I realised that it also had a pure water function.The guys changed the order without any charge.They also sent me a plan and intructions how to do the sevicing
28 augustus 2026
Antwoord van Tap-Spares
Hi Mr Williams,
Thank you for your review! We're so pleased our team could quickly update your order and provide the servicing plan and instructions you needed. If you ever need any further support, we're always happy to help.
Great service
Very helpful dealing with my enquiry. Part numbers drawings the lot excellent service.
26 augustus 2026
Antwoord van Tap-Spares
Hi Phil,
Thank you for the great review!
Great website for spares
Great website, easily found tap swan neck I was after. Item came in a few days ready to fit with all seals needed. Fantastic value as well.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Mark,
Thank you for the great review!
I spoke to Steve who sorted the problem…
I spoke to Steve who sorted the problem with the minimum of fuss know exactly what he was talking about and send me a link to the spare that I needed thank you
24 augustus 2026
Antwoord van Tap-Spares
Hi Jon,
Thank you for the brilliant review. We're pleased we could assist you in finding the correct spare part.
Quality Service.
Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing of the parts sent by e-mail at my first contact. Brilliant service from a very knowledgeable company. Thanks to all involved.
20 augustus 2026
Antwoord van Tap-Spares
Hi Mick,
Thank you for your fantastic feedback. We're delighted to hear our team was able to quickly identify the issue and help you find the right spare parts. We really appreciate your kind words and are pleased you had such a positive experience with our customer service team.
Thank you
The Abode Team
Customer services were really helpful…
Customer services were really helpful and resolved the issue very quickly.
13 augustus 2026
Antwoord van Tap-Spares
Hi Sara,
Thank you for the brilliant review!
I ordered a couple of replacement parts…
I ordered a couple of replacement parts from Abode. Chris was really helpful was able to confirm my request, take payment and place order really quickly and was very helpful. Great customer service.
18 augustus 2026
Antwoord van Tap-Spares
Hi Graham,
Thank you for your review. We're pleased to hear Chris was able to assist with your replacement parts order and make the process quick and straightforward. It's great to know you received such helpful service. Thank you for choosing Abode.
Great customer service Shelli
Great customer service Shelli
Fantastic news - not only great customer service but problem solved in super quick time!
Thanks again Shelli , you are a super star
17 augustus 2026
Antwoord van Tap-Spares
Hi Mark & Jacqui
Thank you for the great review!
Excellent service
Friendly and informative person on the end of the phone
11 augustus 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Richard,
Thank you for the great review!
Great Customer Service!
Quick response to an email query from me, quick response to my providing photos then speedily and happily resolved to my entire satisfaction by the contact staff... (by Shelli and Kris) I'd suggest that you can buy with confidence when this sort of quality service is available should you ever need it! Thanks!
20 juli 2026
Antwoord van Tap-Spares
Hi Colin,
Thank you for your wonderful review. We're pleased to hear your query was resolved quickly and to your satisfaction. We really appreciate your recommendation and kind feedback about our service. Thank you for choosing Abode
Thank you
The Abode Team
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