Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle. Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/fi... Toon meer
Bedrijf heeft geantwoord
I needed replacement parts for an Atlas aquifier Abode tap. I telephoned Tap Spares and spoke to a very knowledgeable lady who talked me through what was required ,also established the age of the... Toon meer
Bedrijf heeft geantwoord
I enquired about identifying a specific part for a 14yr old tap, tap-spares ID it in a short period, I confirmed it with a lovely lady on the phone and within 2 days the correct part for my kitchen ta... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kookwinkel
- ook in
- Bouwwinkel
- Doe-het-zelfzaak
- Huishoudelijke apparaatonderdelen leverancier
- Keukenvernieuwer
Geschreven door het bedrijf
Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.
Our promise to you
Geschreven door het bedrijf
- Helping you find the right part
- Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.
Genuine Spare Parts Guaranteed
Parts you can trust
We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.
Contactgegevens
Unit L, Zenith Business Park, S75 1HT, Barnsley, Verenigd Koninkrijk
- 01226 283434
- cxteam@abodedesigns.co.uk
- tap-spares.com
Don't Replace It. Repair It.
4,7
Uitstekend
184 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick delivery with correct part at…
Quick delivery with correct part at reasonable price
23 september 2026
Antwoord van Tap-Spares
Hi Stephen,
Thank you for the great review!
This was the first time that I have…The Abode company
This was the first time that I have interaction with the Abode kitchen tap company. I am pleased to say the experience was great. They were kind, respectful and most importantly of all efficient.
I received my replacement valves within two days. The delivery driver left my goods in a safe.
21 september 2026
Antwoord van Tap-Spares
Hi Lynne,
Thank you for your wonderful feedback! We're delighted your first experience with us was such a positive one. It's great to hear our team could help quickly and efficiently, and that your replacement valves arrived safely. We really appreciate your support!
I ordered a part that was very urgent…
I ordered a part that was very urgent on a Friday morning. I emailed the late afternoon on the day before when they were closed with photographs and details of the part in an attempt to confirm part and availability.
I phoned twice on Friday and spoke to two Yorkshire accented ladies, who were really lovely and understanding. I was unable to use my kitchen sink until I had the part.
I received the correct part on Sunday, amazing service, thank you so much!
25 september 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Richard,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that our team were able to help with your urgent request and that the correct part arrived so quickly. We understand how inconvenient it must have been to be without your kitchen sink, so we're especially pleased we could get everything sorted for you as promptly as possible. If we can help with anything in the future, please don't hesitate to get in touch.
Very helpful and prompt delivery
Very helpful and prompt delivery. Probably worth paying extra for branded product.
16 september 2026
Antwoord van Tap-Spares
Hi Gillian,
Thank you for the great review!
Nervous Beginner
Excellent customer service Margery walked me through the whole process of identifying the items I would need and the installation process Would use them again
24 september 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Tarsem,
Thank you for the great review!
The tech support team was very helpful…
The tech support team was very helpful and cooperative. And thank you to all staffs whom answered and dealt with my ongoing query.
Especially, thanks to Steve. All goods received and prompt service!!!
Kind Regards
B. M.
16 september 2026
Antwoord van Tap-Spares
Hi B M,
Thank you for your wonderful feedback! We're so pleased to hear that our technical team were able to help and provide a positive experience throughout your query. Thank you for taking the time to share your experience.
Margery from Customer Experience Team
Margery from Customer Experience Team, was super helpful and knowledgeable. I would certainly recommend my experience of their service to other users
14 september 2026
Antwoord van Tap-Spares
Hi MHG,
Thank you for the brilliant review!
An excellent customer service from…
An excellent customer service from Stephen, great response with good information and parts provided, so nice to receive such a personal service from an actual person, well done and thank you !!!
16 september 2026
Antwoord van Tap-Spares
Hi Customer,
Thank you so much for taking the time to leave such a great review!
Knowledgeable, personable, helpful, efficient, reasonably priced
The taps spares I purchased were reasonably priced. Their sales team were good, efficient and knowledgeable.They advised me as to how to deal with a particular issue pertaining to the disc valves I needed to replace on my Orcus tap. Having initially purchased the replacement disc valves, my plumber took the old valves out and declared that the new replacements were the wrong size. They were too small. When I spoke to Tap Spares about this, they explained that often the disc valve gets calcified and stuck to the valve bush (it’s like the container for the disc valve) and so I should buy replacement valve bushes as well. I engaged a different Plumber second time round. Everything went very smoothly. And the disc valves, and valve bushes all worked a treat.
9 september 2026
Antwoord van Tap-Spares
Hi Geoff,
Thank you for your fantastic review. We're so pleased our team could help resolve the issue with your tap and identify the need for replacement valve bushes. It's great to hear everything was fitted successfully and working perfectly in the end. We really appreciate yoursupport and look forward to helping you again in the future.
Nice simple website , easy to use
Nice simple website to identify the tap. Spares diagram was great !
16 september 2026
Antwoord van Tap-Spares
Hi Andrew,
Thank you for the brilliant review!
Great company to deal with
Great company to deal with, quality of product surpassed my expectations. Communication superb and dispatch was rapid.
7 september 2026
Antwoord van Tap-Spares
Hi Mark,
Thank you for your fantastic feedback! We're so glad to hear the quality exceeded your expectations and that our communication and quick dispatch made a positive impression. We appreciate your support.
Very helpful guidance from a pleasant…
Very helpful guidance from a pleasant and well informed operative. Order arrived as expected.
7 september 2026
Antwoord van Tap-Spares
Hi G Cain,
Thank you for the brilliant review!
Quick response following use of…
Quick response following use of interactive selection tool. Delivery quick, items ordered Saturday delivered following Wednesday. Need to check whether correct items now!
12 september 2026
Antwoord van Tap-Spares
Hi Peter,
Thank you for your review. We're glad you found the selection tool helpful and that your order arrived quickly. We hope everything is just right, but please feel free to contact us if you need any assistance with your items.
EXCELLENT SERVICE SO FAR
EXCELLENT SERVICE SO FAR.
HAVEN’T RECEIVED MY PARTS YET
BUT IT’S A BIT EARLY FOR A REVIEW
11 september 2026
Antwoord van Tap-Spares
Hi Jill,
Thank you for the great feedback. We're glad you've been pleased with our service so far. We hope your parts arrive shortly and meet your expectations. Please let us know if there's anything else we can help with.
Reasonable prices and quick delivery
Pleased to find genuine spares for a 10 year old tap. Website easy to navigate, spares arrived quickly.
10 september 2026
Antwoord van Tap-Spares
Hi Terry,
Thank you for taking the time to leave a brilliant review!
Product arrived punctually
Product arrived punctually , staff were knowledgeable when I. Called .
4 september 2026
Antwoord van Tap-Spares
Hi Paul,
Thank you for the brilliant review!
great item and great service
7 september 2026
Antwoord van Tap-Spares
Hi John,
Thank you for the great review!
The person I spoke to was very helpful
1 september 2026
Antwoord van Tap-Spares
Hi Mary,
Thank you for the great review!
All good
All good. Ordered. Arrived quickly. All fitted well. Problem solved. Thanks
5 september 2026
Antwoord van Tap-Spares
Hi Eunan,
Thank you for the great review!
Easy to identify the parts we needed
Easy to identify the parts we needed. And they fit!
31 augustus 2026
Antwoord van Tap-Spares
Hi Andrew,
Thank you for the great review!
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