I contacted the CET Team at ABODE and spoke with a man called Steve. His knowledge and expertise in his field was outstanding and he went further with his customer care which is a credit to your comp... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I needed replacement parts for an Atlas aquifier Abode tap. I telephoned Tap Spares and spoke to a very knowledgeable lady who talked me through what was required ,also established the age of the... Toon meer
Bedrijf heeft geantwoord
Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle. Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/fi... Toon meer
Bedrijf heeft geantwoord
I ordered a part that was very urgent on a Friday morning. I emailed the late afternoon on the day before when they were closed with photographs and details of the part in an attempt to confirm pa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kookwinkel
- ook in
- Bouwwinkel
- Doe-het-zelfzaak
- Huishoudelijke apparaatonderdelen leverancier
- Keukenvernieuwer
Geschreven door het bedrijf
Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.
Our promise to you
Geschreven door het bedrijf
- Helping you find the right part
- Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.
Genuine Spare Parts Guaranteed
Parts you can trust
We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.
Contactgegevens
Unit L, Zenith Business Park, S75 1HT, Barnsley, Verenigd Koninkrijk
- 01226 283434
- cxteam@abodedesigns.co.uk
- tap-spares.com
Don't Replace It. Repair It.
4,7
Uitstekend
181 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This purchase was strictly fuctional
This purchase was strictly fuctional. The original spout was wearing and leaking thru worn gaskets, so I'd bought a replacement in January 2025. I decided that now, in July 2026, to fit that 'new' one. To do so, I ordered two more taps as spares/cover although I really doubt I'll ever use them
23 september 2026
Antwoord van Tap-Spares
Hi Ron,
Thank you for taking the time to leave a review. It's great to hear that you've chosen to keep a few spares on hand for added peace of mind.We really appreciate your support and feedback.
No quibble for the warranty and very…
No quibble for the warranty and very quick delivery.
1 oktober 2026
Antwoord van Tap-Spares
Hi Andrew,
Thank you for taking the time to leave a great review!
5 stars all round
5 stars all round, helpful and easy to use website Spares arrived quickly, Well done !🙂
25 september 2026
Antwoord van Tap-Spares
Hi,
Thank you for the great review!
delivered on time and problem sorted.
23 september 2026
Antwoord van Tap-Spares
Hi Mark,
Thank you for the great review!
A very helpful lady talked me through…
A very helpful lady talked me through how to order items from your website as there were numerous similar taps displayed. All items arrived on time as stated.
23 september 2026
Antwoord van Tap-Spares
Hi Michael,
Thank you for taking the time to leave a great review!
Good source of tap spares
Tap Spares are a reliable source of ... tap spares.
I have always found them very helpful and ready to answer queries.
They are able to supply spares I have difficulty sourcing elsewhere.
Why only 4 stars?
When I used them a year or two ago for a replacement ceramic disc capsule for my kitchen tap there was no indication on the ordering site that my particular tap uses a 'hot' capsule on the cold side and vice versa, resulting in the need to return my order and suffer a delay. Fair enough. At least they refunded my postage without argument.
BUT when the other capsule failed recently I found that there had still been no warning added to the website despite my pointing this out. This time I wasn't caught out, but only because of experience.
They need to act on feedback.
However I do strongly recommend them.
23 september 2026
Antwoord van Tap-Spares
Hi Richard,
Thank you for your continued support and recommendation. We're delighted to hear that you've found us helpful and have been able to source parts that were difficult to find elsewhere.
We do apologise that there was no clearer indication that your tap required the opposite hot and cold discs, particularly after you had previously brought this to our attention. We appreciate your feedback and are sorry that this issue was not addressed sooner.
Improving the clarity of our product information is something we are actively reviewing, and following your comments, we are looking at ways to make this information visible on our website. Thank you for taking the time to share your experience and help us improve our service. We truly appreciate your feedback and your continued recommendation of Tap Spares.
Antwoord van Tap-Spares
Hi James,
Thank you for taking the time to leave us a great review!
Antwoord van Tap-Spares
Hi Patricia,
Thank you for the great review!
All just great
23 september 2026
Antwoord van Tap-Spares
Hi Andrew,
Thank you for the brilliant review! We are so pleased you had a great experience.
Parts didn’t fit despite sending…
Parts didn’t fit despite sending photographs of current valves
23 september 2026
Antwoord van Tap-Spares
Hi Hilary,
We are very sorry to hear that the parts supplied didn't fit, especially after you had taken the time to send photographs of your existing valves to help identify the correct replacements.
Since receiving your feedback, we contacted you directly to try and resolve the issue and provide further assistance. However, we understand that by this point you had already replaced the tap with an alternative.
We are sorry that the incorrect parts were supplied and for the inconvenience and frustration this caused. While we always strive to identify and provide the correct parts, we're disappointed that we were unable to resolve this matter for you before a replacement was required.
Thank you for bringing this to our attention. We appreciate your feedback and are sorry that your experience didn't meet the standards we aim to deliver. Your comments have been noted and will help us improve our service going forward.
Thank you
The Abode Team
Poor
Took 3 attempts to actually send correct parts in the order. Which massively delayed the job!
23 september 2026
Antwoord van Tap-Spares
Hi Antony,
We’re very sorry to hear that you’ve had this experience with your recent order, T000001148 (placed through tap-spares.com).
We tried calling you this morning to discuss the issue and would welcome the opportunity to speak with you further to find a resolution.
Please call us on 01226 283434 (Option 2) at your convenience.
Thank you.
Antwoord van Tap-Spares
Hi William,
Thank you for the great review!
Helpful staff
Helpful staff, enabling simple order process and prompt delivery. Thanks.
23 september 2026
Antwoord van Tap-Spares
Hi Jack,
Thank you for the brilliant review!
Should not need to be purchasing £34…
Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle.
Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/filtered, plus 2 lots of Spout Sealing Kits, one initially under g’tee.
23 september 2026
Antwoord van Tap-Spares
Hi Stuart,
We apologise for the inconvenience caused. We can only see one order under your name on Tap-spares.com, so we're unable to verify the additional cartridge purchases you've mentioned. If you'd like to discuss this further or provide any additional order details, please give us a call on 01226283434 and we'll be happy to look into this for you.
Delivered to the wrong address
Delivered to the wrong address, in spite of being in at the appointed delivery time.
23 september 2026
Antwoord van Tap-Spares
Hi Will,
We apologise for the inconvenience caused. Unfortunately, this was outside of our control as the delivery was handled by DPD. We understand the parcel was delivered to the wrong address despite someone being available at the property during the scheduled delivery time. We are so sorry for the frustration this has caused.
Very helpful customer service
Very helpful customer service, and items speedily delivered too. Thanks!
23 september 2026
Antwoord van Tap-Spares
Hi Ben,
Thank you for the brilliant review!
Perfect replacement tap spout.
Pleased to find a replacement spout for my Howdens tap. 7 days order to delivery. Spout including sealing O rings fitted perfectly. No leaks, no wobble!
17 augustus 2026
Antwoord van Tap-Spares
Hi Colin,
Thank you for the great review!
Quick delivery with correct part at…
Quick delivery with correct part at reasonable price
23 september 2026
Antwoord van Tap-Spares
Hi Stephen,
Thank you for the great review!
This was the first time that I have…The Abode company
This was the first time that I have interaction with the Abode kitchen tap company. I am pleased to say the experience was great. They were kind, respectful and most importantly of all efficient.
I received my replacement valves within two days. The delivery driver left my goods in a safe.
21 september 2026
Antwoord van Tap-Spares
Hi Lynne,
Thank you for your wonderful feedback! We're delighted your first experience with us was such a positive one. It's great to hear our team could help quickly and efficiently, and that your replacement valves arrived safely. We really appreciate your support!
I ordered a part that was very urgent…
I ordered a part that was very urgent on a Friday morning. I emailed the late afternoon on the day before when they were closed with photographs and details of the part in an attempt to confirm part and availability.
I phoned twice on Friday and spoke to two Yorkshire accented ladies, who were really lovely and understanding. I was unable to use my kitchen sink until I had the part.
I received the correct part on Sunday, amazing service, thank you so much!
25 september 2026
Review zonder uitnodiging
Antwoord van Tap-Spares
Hi Richard,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that our team were able to help with your urgent request and that the correct part arrived so quickly. We understand how inconvenient it must have been to be without your kitchen sink, so we're especially pleased we could get everything sorted for you as promptly as possible. If we can help with anything in the future, please don't hesitate to get in touch.
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