Tea People Reviews 85

Well packaged, with little touches that show they care about customer experience. Flavoursome, healthy tea. I’m really enjoying the change from ordinary tea.

Love these tea bags and the little caddy is great. Will definitely be buying more - and hopefully some other flavours. Delivery was fast too !! Thanks !

Every single tea is so flavoursome and the handpicked ingredients go together so well in each tea. Looking forward to try more :)

I grew tired of tea bags and decided to find a better option. After searching around I settled on Tea People. Placed my order and waited. After a week I emailed enquiring as to the whereabouts of my delivery.
The next day I received an email saying it had been dispatched. 3 days later it arrived.
The tea comes in lovely tin containers.
I received organic green and organic peppermint tea.
I opened them to look at and smell the leaves. The smell test was a failure because the peppermint had no smell. Even tesco brand peppermint tea dust smelled and tasted of peppermint slightly.
I prepared a cup of the peppermint and it had no taste. Very disappointing. The green tea at least tasted like green tea but it was weak in my opinion.
I do like the tea but expect a peppermint to taste like peppermint.
Next time I will look else where.

Excellent quality tea, very easy ordering experience and a fair price.

Lovely herbal tea
From lovely people
The best spiced apple tea I've ever had.

The immunity tea tastes beautiful i will be buying more.

Delivered on time with tea freebies included🤗

Frequent discounts, always include samples. Tea is vast in range and good quality. Never had an issue ordering from them.

The teas were well presented and the contents of good quality I think. I purchased the sample bags and some of them were very difficult to open. So much so the some of them I cut open and then could not close them using the resealable envelope.

The tea tastes nice but I've found customer services to be very poor. I had an issue with my order once delivered in that I can't use the tins without great difficulty due to disabilities in hands and fingers. I sent an email with no response. I then phoned them to which I was told to send an email with the details. The lady on the phone was trying to help. Two emails later and no response. It's just very stressful trying to get this problem sorted. I wouldn't recommend ordering from them if I'm honest if you think you might need customer services. I'd also told them that I forgot to use the 15% off which I thought they would honour but they didn't. Very disappointing experience in my opinion.

I already sent a review a couple of days ago, but happy to write it again. Royal Mail left package in a "safe place" although they did not have such instructions. I came back home late in the evening and the package was soaked. Hopefully the actual tea had a thick layer and was saved, but everything else on the package (samples, leaflets) were very wet. I would advise tea handlers to add extra layers of paper packaging inside the box, especially on rainy days

Bought a couple of Forlife individual teapots and a bag of English Breakfast loose tea from here for my wife (they’re meant to be a present but she’s opened it early! 🙄) , she is very happy with them and the free samples received were also a nice surprise. We will definitely be ordering from here again.

Fast delivery and great product at sensible prices 👍

Fair price, prompt delivery, biodegradable packaging, colours of teapots perfect, and a little surprise bonus in the box.

We always buy our loose leaf decaffinated breakfast tea from Tea People and are always pleased with the quality and the service received. We also enjoy the fruity vervain tea in the evening.

Really great website and offers a variety of sized packs to choose from. I use this with a elderflower, meadowsweet and ginger/honey tea to make a great tea blend when I have cold/flu. It's a refreshing brew that I switch to when the usual cuppa isn't quite cutting it! Comes through Royal Mail so got to rely on them. I'll be buying from here again in the future.

Great company, I wouldn’t pay attention to reviews saying there not a real company, I’ve been using them for a while now,as I always buy a few boxes of their teas at Christmas time for my daughter. It always arrives promptly and my daughter loves the teas I get for her. Excellent company