Took my Gameboy Color into my local CEX store. They sent my console away to the Tech Centre for repair. I was regularly informed of progress and notified when it had been repaired and awaiting collect... Toon meer
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Lees wat reviewers zeggen
Easy access to service, just dropped off in store, no having to drive miles, kept updated by email, fixed item collected from store, no nasty price surprise. So good to have local access to repair fa... Toon meer
Bedrijf heeft geantwoord
Repair was done and fixed and sent back to me in good condition, time was slightly long then expected. ( think this is due to CEX having set post days which isn’t mentioned when booking) price was... Toon meer
Bedrijf heeft geantwoord
Very simple process drop off and collect via local store. Good communication throughout process, fixed price repairs, PS3 fully repaired and back in use. Highly recommend this service.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are the UKs leading tech repair experts, specialising in the repair of game consoles, handheld’s, controllers and VR of all makes and models. Our service is not only fast, but thorough, and we take the best care of your beloved tech while it is with us. With over 200,000 repairs to date, and expertise covering a huge range of devices, you can be assured that we have the expertise to bring your broken gaming tech back to life.
The leading console repair specialists in the UK
Geschreven door het bedrijf
- No Fix No Fee Guarantee
- If we can't fix it, you don't pay. It's as simple as that. It's unlikely that our experts won't be able to repair your device. If they can't, it will be returned to you, no questions asked. There is no hidden “inspection fee” or any other covert charges - if we can't fix it, you won't pay a penny. We guarantee it.
- Two Year Warranty
- We put our money where our mouths are. We are so confident in our repair service and the fact that we source only the highest quality replacement parts from around the world, that we offer a whopping two year warranty on all our repairs.
- Online Tracking
- We know your gaming tech is precious, and so is your time, so we keep you informed every step of the way from the moment you book a repair. We'll reach out to you via text, emails, or you can track your repair by logging in to your account for updates on your repair.
- Quick Turnaround
- At Tech Centre, we pride ourselves on our rapid turnaround. Our standard service takes only 7 working days (once received at our repair centre).
- Simple Pricing
- One simple price, without hidden fees or complex pricing structures.
Contactgegevens
4 Willowbridge Way, WF10 5NP, Castleford, Verenigd Koninkrijk
- 0800 288 4949
- support@techcentre.com
- techcentre.com
The UK's Number One Gaming Service!
4,7
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
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Very good service
Very good service. PS5 controllers fixed and working as new, without drift. I recommend
10 oktober 2025
Antwoord van Tech Centre
Hello Rodrigo, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Great service
Great service. Friendly, quality fix, not overpriced and professional staff . I was also a very quick turnaround
13 maart 2026
Antwoord van Tech Centre
Hello David, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Good communications and timely repair.
12 maart 2026
Antwoord van Tech Centre
Hello Mark, Thank you very much for your 4-star review. We appreciate your feedback. Kind Regards, Tech Centre
Very good
Very good
Always keeping you in the loop how things are getting on
Not to expensive neither
12 maart 2026
Antwoord van Tech Centre
Hello Mat, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Good Communication and Really Good Work
They kept me informed throughout the whole process, and we're able to repair my controller, and put new covers on the joysticks.
12 maart 2026
Antwoord van Tech Centre
Hello Dn, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Beckie, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Quick repair - comms could be better
Drop off at local CEX was quick, and the repair itself was too.
The message stated that I could collect the repaired item on a Monday, I decided to drop into CEX on the off chance it was already there - it was. Unfortunately it took >25 mins to collect - a problem caused by the shop rather than Tech Centre.
I was also told I needed ID - which had not been advised by Tech Centre. So over all an “okay” experience that could be improved.
11 maart 2026
Antwoord van Tech Centre
Hi Jamie, Thanks for your feedback. We're glad to hear the drop-off and the repair itself were both quick, and that your item arrived back at the store earlier than expected.
We're sorry to hear about the delay when collecting your item and the confusion regarding ID. Collection procedures are handled by the individual CeX store rather than Tech Centre, and requirements such as ID can vary from store to store. Unfortunately, this is outside of our control.
The delivery of repaired items back to the store is also handled by a courier service, which we don’t directly control, so we’re pleased to hear it arrived sooner than expected in this case.
We really appreciate you taking the time to share your experience and will ensure your feedback about the collection process is passed along to CeX. We're glad you're happy with the repair overall. Kind regards, Tech Centre
Antwoord van Tech Centre
Hello Jay, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Adam, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Fantastic service
Very fast very good service. Kept fully up to date with repair and very good prices. Definitely recommend
11 maart 2026
Antwoord van Tech Centre
Hello Robert, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Small issues but was repaired
My Xbox was sent in last week and fixed within 2 days according to the job update. Upon completion it seems that there was some issues and my payment was not allocated to the job correctly and so it will take a little longer
Helpful staff but a little disappointing that the issue occurred
10 maart 2026
Review zonder uitnodiging
Antwoord van Tech Centre
Hi Adam, Thanks for your feedback. We're really glad to hear that you found our staff helpful and that your Xbox was repaired quickly.
We're sorry for the delay caused by the payment not being allocated correctly to the job. Unfortunately, system issues can occasionally occur and are sometimes outside of our control. We understand how this can be frustrating, especially when everything else had progressed quickly, and we apologise for the inconvenience this caused.
We have also passed this feedback on to our IT team so they can look into the issue further.
Thank you for your patience and for taking the time to share your experience. Kind regards, Tech Centre
Antwoord van Tech Centre
Hello Mulasa, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Very good service
10 maart 2026
Antwoord van Tech Centre
Hello Muhammed, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Great experience…
Great experience how ever the wait time is the only down fall, but cheap and easy repairs either warranty can’t complain
9 maart 2026
Antwoord van Tech Centre
Hello Kieran, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
2 PS5 controllers saved from drift
Sent 2 PS5 controllers off via CEX due to stick drift. Came back fully fixed and additional issues were resolved that I didn't know where there and fully cleaned. Only thing stopping a 5 was it took a little longer than expected but I did send 2 off at the same time
9 maart 2026
Review zonder uitnodiging
Antwoord van Tech Centre
Hi Henry, We're glad you are happy with your repair. Our standard turnaround time for repairs, once received at our repair center, is seven working days. We work closely with DPD to ensure efficient service and are proud to currently average a turnaround time of 4.8 working days. For added convenience, we also offer a DPD drop-off solution, which typically ensures next-day delivery once collected.
While we always aim to meet or exceed our seven-day target, there are rare occasions where delays may occur due to factors beyond our control, such as adverse weather conditions or courier-related issues. Kind Regards, Tech Centre
The perfect customer service experience
The end to end experience was exactly what I would expect but don’t always get from other companies. From the point I took the console in the shop to the time I got it back I was kept fully informed of what was happening. All charges were made clear from the start as was the expected time scale. The console was repaired within the estimated time. I cannot fault anyone or any part of the process. I would happily recommend Tech Centre.
9 maart 2026
Antwoord van Tech Centre
Hello Stephen, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Speedy and efficient
Speedy and efficient.
Excellent customer service, i've never met a bunch of happier people
9 maart 2026
Antwoord van Tech Centre
Hello Kelly, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Repair times
Not got an issue with repair. But the console was away nearly 3 weeks. No update from store to say it had arrived. Had to chase this myself and contact tech centre and the store to locate the fixed console.
9 maart 2026
Antwoord van Tech Centre
Hi Ray, Thank you for your feedback. We're really glad to hear you didn’t have any issues with the repair itself, but we’re sorry to hear about the lack of updates while your console was away. That’s definitely not the experience we want for our customers.
We understand how frustrating it can be having to chase updates, and we’ll be feeding this back to the team so we can improve our communication between the repair centre and store. Your feedback helps us make sure this doesn’t happen again.
If there’s anything further we can help with, please don’t hesitate to get in touch. Feel free to contact our customer service team on +44 800 288 4949 or email support@techcentre.co.uk (Mon–Fri, 8:30am–4:30pm) Kind Regards, Tech Centre
Very easy and simple and always kept up…
Very easy and simple and always kept up to date
9 maart 2026
Antwoord van Tech Centre
Hello Mrs Cossan, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Stephen, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
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