Took my Gameboy Color into my local CEX store. They sent my console away to the Tech Centre for repair. I was regularly informed of progress and notified when it had been repaired and awaiting collect... Toon meer
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Lees wat reviewers zeggen
Easy access to service, just dropped off in store, no having to drive miles, kept updated by email, fixed item collected from store, no nasty price surprise. So good to have local access to repair fa... Toon meer
Bedrijf heeft geantwoord
Repair was done and fixed and sent back to me in good condition, time was slightly long then expected. ( think this is due to CEX having set post days which isn’t mentioned when booking) price was... Toon meer
Bedrijf heeft geantwoord
Very simple process drop off and collect via local store. Good communication throughout process, fixed price repairs, PS3 fully repaired and back in use. Highly recommend this service.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are the UKs leading tech repair experts, specialising in the repair of game consoles, handheld’s, controllers and VR of all makes and models. Our service is not only fast, but thorough, and we take the best care of your beloved tech while it is with us. With over 200,000 repairs to date, and expertise covering a huge range of devices, you can be assured that we have the expertise to bring your broken gaming tech back to life.
The leading console repair specialists in the UK
Geschreven door het bedrijf
- No Fix No Fee Guarantee
- If we can't fix it, you don't pay. It's as simple as that. It's unlikely that our experts won't be able to repair your device. If they can't, it will be returned to you, no questions asked. There is no hidden “inspection fee” or any other covert charges - if we can't fix it, you won't pay a penny. We guarantee it.
- Two Year Warranty
- We put our money where our mouths are. We are so confident in our repair service and the fact that we source only the highest quality replacement parts from around the world, that we offer a whopping two year warranty on all our repairs.
- Online Tracking
- We know your gaming tech is precious, and so is your time, so we keep you informed every step of the way from the moment you book a repair. We'll reach out to you via text, emails, or you can track your repair by logging in to your account for updates on your repair.
- Quick Turnaround
- At Tech Centre, we pride ourselves on our rapid turnaround. Our standard service takes only 7 working days (once received at our repair centre).
- Simple Pricing
- One simple price, without hidden fees or complex pricing structures.
Contactgegevens
4 Willowbridge Way, WF10 5NP, Castleford, Verenigd Koninkrijk
- 0800 288 4949
- support@techcentre.com
- techcentre.com
The UK's Number One Gaming Service!
4,7
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van Tech Centre
Hello Justine, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
I received outstanding service all the…
I received outstanding service all the way through my controller repair
19 maart 2026
Antwoord van Tech Centre
Hello Scott F, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
All the staff where extremely…helpful a must go to
All the staff where extremely helpful,really good customer service
19 maart 2026
Antwoord van Tech Centre
Hello Lee, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Xbox S series HDMI repair
Although Xbox repaired it was with them for nearly 2 weeks. Too long.
2 maart 2026
Antwoord van Tech Centre
Thanks for your feedback, we really appreciate you taking the time to share your experience.
We’re pleased to hear your Xbox Series S HDMI repair was completed successfully, but we’re sorry to hear you felt the overall turnaround time was longer than expected. To clarify, your device was booked in on 22/02/26, arrived at our repair centre on 02/03/26, and was back at your CEX store by 05/03/26 which is within our 7-day turnaround time from when it reached us.
As bookings are made through CEX stores, we don’t have direct control over the information provided at the point of booking. Delivery and collection times can vary depending on store location and courier schedules, which can impact the total time your device is away from you.
We completely understand how this can be frustrating, and we appreciate your patience while the repair was completed. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Conner, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
PlayStation 5 fix
My PlayStation was fixed within the timescale they told me to a very good standard, I have no issues and would return for any other electronic devices I have should they need it.
11 maart 2026
Review zonder uitnodiging
Antwoord van Tech Centre
Hello Anieakan, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
My repair was done really quickly and…
My repair was done really quickly and efficiently and comes with a 12 month warranty. I was also kept up to date during the process. I'd strongly recommend it.
18 maart 2026
Antwoord van Tech Centre
Hello Peter, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Amazing fast turn over.
17 maart 2026
Antwoord van Tech Centre
Hello Leon, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Would definitely recommend people that are expert in this game tech centre
Well for me it started off waking up in the morning PlayStation not turning on tried a different lead didn’t work spoke to CEX they told us to drop it off here. We’ll get it side for you. Nothing to worry about. Sent it to the tech centre did an amazing job honestly truly appreciate it. Would definitely recommend them.
20 februari 2026
Review zonder uitnodiging
Antwoord van Tech Centre
Hello Mehwish, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Andreza, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
We God news or bad news.
We were told from the start that the repair would take 3 weeks and if not repairable, we would be informed straight away.
Luckily, thePS5 was repaired and delivered back to the shop.
Who could ask for any more than that. Brilliant, Thanks.
25 februari 2026
Antwoord van Tech Centre
Hello Robert, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Ben, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
My xbox had sound prior to the repair…
My xbox had sound prior to the repair and after the repair been left with no sound, they are wanting £80 for me to fix their mistake, disgraceful
12 februari 2026
Antwoord van Tech Centre
Hi Sean, We’re really sorry to hear about your experience and understand why this would be frustrating.
A member of our customer service team has reached out to you via email to discuss this further and help resolve the issue. Please check your inbox (and junk folder, just in case), and we’ll be happy to assist you from there. Kind Regards, Tech Centre
Very helpful
Very helpful in store and clearly explained my options. A bit slow turning the repair around though
4 februari 2026
Antwoord van Tech Centre
Hello AF, Thank you very much for your 4-star review. We appreciate your feedback. Our standard turnaround time for repairs, once received at our repair center, is seven working days. We work closely with DPD to ensure efficient service and are proud to currently average a turnaround time of 4.8 working days.
For added convenience, we also offer a DPD drop-off solution, which typically ensures next-day delivery once collected.
While we always aim to meet or exceed our seven-day target, there are rare occasions where delays may occur due to factors beyond our control, such as adverse weather conditions or courier-related issues. Kind Regards, Tech Centre
PS5 repair experience.
Originally gave my PS5 for repairs in July 2025 which they did fix it for that time, however it felt more like a temporary fix as similar issues have arisen again in Feb 2026.
In the original fix all they did was really reset the console and did some firmware/software updates which has only worked temporarily.
However that’s clearly not the issue with the console in which their customer service team asked me what the issues could be with my console second time round as they couldn’t replicate the fault to which I believed the console required new thermal paste or it could be a poor Power supply unit to which I was informed that information would be passed onto the engineers.
Low and behold they did nothing much afterwards as the console returned quite dusty, they again restored to finding software issues again in which they found nothing wrong.
My console still crashes when I play games. I have no intentions to send it back as they are unable to find any faults so.
5/5 for the repair in July 2025
1/5 cause I can’t give 0 in Feb 2026
17 februari 2026
Review zonder uitnodiging
Antwoord van Tech Centre
Hello, We’re really sorry to hear that our service did not meet your expectations. We’d be happy to investigate this further and help resolve the issue. At this stage, we’re unable to locate your name in our system. To allow us to look into this properly, could you please provide us with your job number? (we have requested more infornation via TrustPilot). We look forward to assisting you further. Kind regards, Tech Centre
Ps5 repair
Upfront cost of the repair was helpful, staff very knowledgeable and courteous. Got my sons ps5 back after 10 days, we were originally told up to 30 days. Very pleased with the service. Would definitely use them again
13 maart 2026
Antwoord van Tech Centre
Hello Mr Hodgson, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Excellent repair service and competitive pricing
Dropped off my xbox series controller for repair, it was convenient, they have a policy of no repair, no fee but importantly the repairs have a 24 month warranty which is the longest I've seen. It takes a few weeks for the repairs to be done but I'm very happy with the price and service
14 februari 2026
Antwoord van Tech Centre
Hello Mr E, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Antonio, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
excellent repairan outstanding service…
This really is an outstanding service and great value for money
13 maart 2026
Antwoord van Tech Centre
Hello Deka, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Antwoord van Tech Centre
Hello Chelsea, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
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